CONTACT INFORMATION REVIEWS & MORE DATA

USC ARCADIA HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  300 W HUNTINGTON DR, ARCADIA, CA 91006
  • Phone:  (626) 445-4441
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   61%

  About USC ARCADIA HOSPITAL

USC ARCADIA HOSPITAL is a Acute Care Hospitals. It is in ARCADIA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50238. It does provide emergency services. There are 327 medical professionals and 121 doctor groups affiliated with the hospital. On average at USC ARCADIA HOSPITAL, emergency patients were charged $30,965. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for USC ARCADIA HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 61 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of USC ARCADIA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the USC ARCADIA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for USC ARCADIA HOSPITAL: Not Available

Detailed table for spending and period for patients at USC ARCADIA HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $27
Outpatient (1 to 3 days Prior to Index Hospital Admission) $78
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $35
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $731
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,851
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $2,160
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,060
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $197
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $7,186
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $962
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,672
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $101
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,843
Total (Complete Episode) $30,965

Infection Rates at USC ARCADIA HOSPITAL

These measures show how often patients at USC ARCADIA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.94 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.93 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 8,863.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 6.95 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.40 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 11,979.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 15.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.49 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.94 / Same
SSI - Colon Surgery: Number of Procedures 141.00 / Same
SSI - Colon Surgery: Predicted Cases 3.41 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 105.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.79 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.53 / Same
MRSA Bacteremia: Upper Confidence Limit 2.41 / Same
MRSA Bacteremia: Patient Days 60,948.00 / Same
MRSA Bacteremia: Predicted Cases 5.76 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 1.22 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.59 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.13 / Same
Clostridium Difficile (C.Diff): Patient Days 58,101.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 44.74 / Same
Clostridium Difficile (C.Diff): Observed Cases 37.00 / Same
Clostridium Difficile (C.Diff) 0.83 / Same

How USC ARCADIA HOSPITAL Compares to Other Similar Facilities

This is how USC ARCADIA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ARCADIA, CA

Worst Hospitals in ARCADIA, CA

Percentages of Complications and Deaths at USC ARCADIA HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.7% SAME
Death rate for heart attack patients 13% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.1% SAME
Death rate for heart failure patients 10.7% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 11.7% SAME
Pressure ulcer rate 0.22% SAME
Death rate among surgical inpatients with serious treatable complications 150.6% SAME
Iatrogenic pneumothorax rate 0.29% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 1.45% SAME
Postoperative respiratory failure rate 4.74% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.12% SAME
Postoperative sepsis rate 5.26% SAME
Postoperative wound dehiscence rate 1.83% SAME
Abdominopelvic accidental puncture or laceration rate 0.74% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% SAME

Skilled Nursing Facilities Near USC ARCADIA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near USC ARCADIA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Alta Gardens Care Center 5:
West Anaheim Medical Center D/p Snf 5:
Marycrest Manor 5:
The Grove Post Acute 5:
Osage Healthcare and Wellness Centre 5:
Broadway Healthcare Center 5:
Chapman Care Center 5:
Clear View Sanitarium 5:
Beacon Healthcare Center 5:
Villa Serena Healthcare Center 5:
Temple City Healthcare 5:
Chino Valley Health Care Cente 5:
La Palma Nursing Center 5:
Kindred Hospital Brea D/p Snf 5:
Park Regency Care Center 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Beach Creek Post-Acute 5:
Rowntree Gardens 5:
Whittier Nursing and Wellness Center, Inc 5:
Long Beach Post Acute 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Del Mar Convalescent Hospital 5:
Hollenbeck Palms 5:
Greater El Monte Community Hos 5:
Villa Mesa Care Center 5:
Town and Country 5:
Atlantic Memorial Healthcare Center 5:
Monterey Park Conv Hosp 5:
Oakpark Healthcare Center 5:
Artesia Christian Home Inc. 5:
Torrance Memorial Med Ctr Snf/dp 5:
St. Catherine Healthcare 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Heritage Park Nursing Center 5:
Coast Care Convalescent Center 5:
Clear View Convalescent Center 5:
Mount San Antonio Gardens 5:
Upland Rehabilitation and Care Center 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Greenfield Care Center of Fullerton, LLC 5:
Villa Scalabrini Special Care 5:
Lomita Post-Acute Care Center 5:
Sun Mar Nursing Center 5:
Harvard Creek Post Acute 5:
Trellis Chino 5:
White Memorial Medical Ctr Dp 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Bonnie Brae Skilled Nursing 5:
Park Vista at Morningside 5:
Glendale Adventist Medical Center Dp/snf 5:
High Valley Lodge 5:
Solheim Senior Community 5:
Montclair Manor Care Center 5:
Buena Vista Care Center 5:
Pilgrim Place Health Services Center 4:
East Los Angeles Doctors Hosp 4:
Park Anaheim Healthcare Center 4:
Brookfield Healthcare Center 4:
Mainplace Post Acute 4:
The Gardens of El Monte 4:
Mission Care Center 4:
Century Villa, Inc 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Atherton Baptist Home 4:
El Encanto Healthcare Center 4:
Chapman Global Medical Center D/p Snf 4:
West Haven Healthcare 4:
Community Extended Care Hospital of Montclair 4:
Guardian Rehabilitation Hospital 4:
Meadowbrook Behavioral Health Center 4:
Anaheim Crest Nursing Center 4:
Gardena Convalescent Center 4:
Memorial Hospital of Gardena D/p Snf 4:
Garden View Post Acute Rehabilitation 4:
Del Amo Gardens Care Center 4:
Los Angeles Comm Hospital 4:
Lotus Care Center 4:
Huntington Healthcare Center 4:
Paramount Convalescent Hosp. 4:
San Gabriel Valley Medical Ctr D/p Snf 4:
Camino Healthcare 4:
El Rancho Vista Health Care Center 4:
Imperial Healthcare Center 4:
Courtyard Care Center 4:
Huntington Park Nursing Center 4:
Marlora Post Acute Rehab Hosp 4:
Garden Grove Post Acute 4:
Westlake Convalescent Hospital 4:
Burlington Convalescent Hospital 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Villa Del Rio Gardens 4:
Alvarado Care Center 4:
Whittier Hospital Medical Ctr D/p Snf 4:
Olympia Convalescent Hospital 4:
Alamitos West Health and Rehabilitation 4:
Shoreline Healthcare Center 4:
Buena Park Nursing Center 4:
Coventry Court Health Center 4:
Inland Christian Home 4:

Medical Groups Affiliated with USC ARCADIA HOSPITAL

There are 327 doctors and 121 medical groups that are affiliated with USC ARCADIA HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with USC ARCADIA HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with USC ARCADIA HOSPITAL.

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