UNIVERSITY OF UTAH HOSPITALS AND CLINICS Review

Get Information, Ratings, Surveys, and Compare UNIVERSITY OF UTAH HOSPITALS AND CLINICS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 82%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UNIVERSITY OF UTAH HOSPITALS AND CLINICS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UNIVERSITY OF UTAH HOSPITALS AND CLINICS, Survey Analysis.)

In the briefest summary, UNIVERSITY OF UTAH HOSPITALS AND CLINICS is one of the types of hospitals called Acute Care Hospitals. It is in SALT LAKE CITY, UT. Its five star rating is 5 . Its type of ownership is Government - State. The facility's Medicare ID is 460009. It does provide emergency services. There are 1,867 medical professionals and 146 doctor groups affiliated with the hospital. On average at UNIVERSITY OF UTAH HOSPITALS AND CLINICS, emergency patients were charged $29,956. This is higher than the state average of $26,380. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 82% of the patients surveyed definitely recommended UNIVERSITY OF UTAH HOSPITALS AND CLINICS, while only 3% did not recommend going to UNIVERSITY OF UTAH HOSPITALS AND CLINICS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UNIVERSITY OF UTAH HOSPITALS AND CLINICS

Address:

50 NORTH MEDICAL DRIVE
SALT LAKE CITY, UT 84132
(801) 581-2121
Click for Map

Medicare Provider Number:

460009

Type:

Acute Care Hospitals

Ownership:

Government - State

Overall Hospital Quality Star Rating for UNIVERSITY OF UTAH HOSPITALS AND CLINICS

Overall Rating:



The Overall Hospital Quality Star Rating for UNIVERSITY OF UTAH HOSPITALS AND CLINICS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY OF UTAH HOSPITALS AND CLINICS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 53 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 25 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 11 %
Patients who reported that YES, they did discuss whether they would need help after discharge 89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 58 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 65 %
Patients who reported that their room and bathroom were "Always" clean 79 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 82 %
Patients who reported YES, they would probably recommend the hospital 15 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIVERSITY OF UTAH HOSPITALS AND CLINICS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY OF UTAH HOSPITALS AND CLINICS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY OF UTAH HOSPITALS AND CLINICS: Not Available

Detailed table for spending and period for patients at UNIVERSITY OF UTAH HOSPITALS AND CLINICS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $65
Outpatient (1 to 3 days Prior to Index Hospital Admission) $581
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $17
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,088
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,522
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $40
Carrier (During Index Hospital Admission) $2,098
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $757
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $174
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,428
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,816
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,920
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $192
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,236
Total (Complete Episode) $29,956

Infection Rates at UNIVERSITY OF UTAH HOSPITALS AND CLINICS

These measures show how often patients at UNIVERSITY OF UTAH HOSPITALS AND CLINICS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.10 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 33,955.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 42.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 34.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 26,073.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 44.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 44.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.99 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.85 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.86 / Same
SSI - Colon Surgery: Number of Procedures 461.00 / Same
SSI - Colon Surgery: Predicted Cases 19.52 / Same
SSI - Colon Surgery: Observed Cases 25.00 / Same
SSI - Colon Surgery 1.28 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 1.42 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.26 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 421.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 5.09 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 13.00 / Worse
SSI - Abdominal Hysterectomy 2.56 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.27 / Better
MRSA Bacteremia: Upper Confidence Limit 0.96 / Better
MRSA Bacteremia: Patient Days 200,769.00 / Better
MRSA Bacteremia: Predicted Cases 18.53 / Better
MRSA Bacteremia: Observed Cases 10.00 / Better
MRSA Bacteremia 0.54 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.56 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.81 / Better
Clostridium Difficile (C.Diff): Patient Days 177,482.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 166.45 / Better
Clostridium Difficile (C.Diff): Observed Cases 112.00 / Better
Clostridium Difficile (C.Diff) 0.67 / Better

How UNIVERSITY OF UTAH HOSPITALS AND CLINICS Compares to Other Similar Facilities

This is how UNIVERSITY OF UTAH HOSPITALS AND CLINICS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SALT LAKE CITY, UT

Worst Hospitals in SALT LAKE CITY, UT

Percentages of Complications and Deaths at UNIVERSITY OF UTAH HOSPITALS AND CLINICS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients 3.1% SAME
Death rate for COPD patients 8.1% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 16.8% SAME
Death rate for stroke patients 11.7% SAME
Pressure ulcer rate 0.24% SAME
Death rate among surgical inpatients with serious treatable complications 173.46% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.03% SAME
Postoperative acute kidney injury requiring dialysis rate 1.48% SAME
Postoperative respiratory failure rate 6.89% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.62% SAME
Postoperative sepsis rate 5.22% SAME
Postoperative wound dehiscence rate 1.53% SAME
Abdominopelvic accidental puncture or laceration rate 0.85% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.83% SAME

Skilled Nursing Facilities Near UNIVERSITY OF UTAH HOSPITALS AND CLINICS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY OF UTAH HOSPITALS AND CLINICS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Draper Rehabilitation and Care Center 5:
Stonehenge of South Jordan, LLC 5:
Aspen Ridge Transitional Rehab 5:
Legacy Village Rehabilitation 5:
Aspen Ridge West Transitional Rehab 5:
Paramount Health and Rehabilitation 5:
Meadow Peak Rehabilitation 5:
Little Cottonwood Rehabilitation and Nursing 5:
South Davis Specialty Care 5:
Sandstone Bountiful 5:
Fairfield Village Rehabilitation 5:
Rocky Mountain Care - Riverton 4:
Copper Ridge Health Care 4:
Holladay Healthcare Center 4:
Life Care Center of Salt Lake City 4:
Millcreek Rehabilitation and Nursing LLC 4:
Meadow Brook Rehabilitation and Nursing 4:
William E Christoffersen Salt Lake Veterans Home 4:
Life Care Center of Bountiful 4:
Pointe Meadows Health and Rehabilitation 3:
Rocky Mountain Care - Willow Springs 3:
Sandstone Taylorsville 3:
Sandstone Canyon Rim 3:
St Joseph Villa 3:
Sandstone Holladay 3:
Midtown Manor 3:
Thatcher Brook Rehabilitation and Care Center 3:
Rocky Mountain Care - The Lodge 2:
Neurorestorative 2:
Sandy Health and Rehab 2:
Cascades at Riverwalk 2:
Sandstone Millcreek 2:
Rocky Mountain Care - Hunter Hollow 2:
Mt Olympus Rehabilitation Center 2:
Pine Creek Rehabilitation and Nursing 2:
Maple Ridge Rehabilitation and Nursing 2:
City Creek Post Acute 2:
Sandstone North Park 2:
Rocky Mountain Care - Clearfield 2:
Rocky Mountain Care - Cottage On Vine 1:
Spring Creek Healthcare Center 1:
Highland Care Center 1:
Alpine Meadow Rehabilitation and Nursing 1:
Sandstone South Lake 1:

Medical Groups Affiliated with UNIVERSITY OF UTAH HOSPITALS AND CLINICS

There are 1,867 doctors and 146 medical groups that are affiliated with UNIVERSITY OF UTAH HOSPITALS AND CLINICS.

Affiliated Doctor Groups


The list of medical professionals associated with UNIVERSITY OF UTAH HOSPITALS AND CLINICS is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY OF UTAH HOSPITALS AND CLINICS.