VISTA MEDICAL CENTER EAST Review

Get Information, Ratings, Surveys, and Compare VISTA MEDICAL CENTER EAST to other hospitals

Overall Hospital Rating: ; HCAPS approval: 45%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of VISTA MEDICAL CENTER EAST. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with VISTA MEDICAL CENTER EAST, Survey Analysis.)

In the briefest summary, VISTA MEDICAL CENTER EAST is one of the types of hospitals called Acute Care Hospitals. It is in WAUKEGAN, IL. Its five star rating is 1 . Its type of ownership is Proprietary. The facility's Medicare ID is 140084. It does provide emergency services. There are 199 medical professionals and 92 doctor groups affiliated with the hospital. On average at VISTA MEDICAL CENTER EAST, emergency patients were charged $24,692. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 45% of the patients surveyed definitely recommended VISTA MEDICAL CENTER EAST, while 18% did not recommend going to VISTA MEDICAL CENTER EAST.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for VISTA MEDICAL CENTER EAST

Address:

1324 NORTH SHERIDAN ROAD
WAUKEGAN, IL 60085
(847) 360-3000
Click for Map

Medicare Provider Number:

140084

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for VISTA MEDICAL CENTER EAST

Overall Rating:



The Overall Hospital Quality Star Rating for VISTA MEDICAL CENTER EAST summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VISTA MEDICAL CENTER EAST to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 20 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 45 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 31 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 24 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 60 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 26 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 49 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 39 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 28 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 51 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 18 %
Patients who reported YES, they would definitely recommend the hospital 45 %
Patients who reported YES, they would probably recommend the hospital 37 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VISTA MEDICAL CENTER EAST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VISTA MEDICAL CENTER EAST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VISTA MEDICAL CENTER EAST: Not Available

Detailed table for spending and period for patients at VISTA MEDICAL CENTER EAST:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $4
Outpatient (1 to 3 days Prior to Index Hospital Admission) $32
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $748
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,916
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $1,676
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $501
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $199
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,960
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $664
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,134
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $78
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,718
Total (Complete Episode) $24,692

Infection Rates at VISTA MEDICAL CENTER EAST

These measures show how often patients at VISTA MEDICAL CENTER EAST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.11 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.25 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,065.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.93 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,070.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.88 / Same
SSI - Colon Surgery: Number of Procedures 38.00 / Same
SSI - Colon Surgery: Predicted Cases 1.04 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 7.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.06 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 2.07 / Same
MRSA Bacteremia: Patient Days 32,153.00 / Same
MRSA Bacteremia: Predicted Cases 1.45 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.10 / Same
Clostridium Difficile (C.Diff): Patient Days 29,805.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 12.63 / Same
Clostridium Difficile (C.Diff): Observed Cases 7.00 / Same
Clostridium Difficile (C.Diff) 0.55 / Same

How VISTA MEDICAL CENTER EAST Compares to Other Similar Facilities

This is how VISTA MEDICAL CENTER EAST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WAUKEGAN, IL

Worst Hospitals in WAUKEGAN, IL

Percentages of Complications and Deaths at VISTA MEDICAL CENTER EAST

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.2% SAME
Death rate for heart failure patients 11.3% SAME
Death rate for pneumonia patients 19.4% SAME
Death rate for stroke patients 15.7% SAME
Pressure ulcer rate 0.18% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.55% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 6.98% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.67% SAME
Postoperative sepsis rate 4.77% SAME
Postoperative wound dehiscence rate 2.42% SAME
Abdominopelvic accidental puncture or laceration rate 1.6% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near VISTA MEDICAL CENTER EAST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VISTA MEDICAL CENTER EAST ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Park Ridge Healthcare Center 5:
Aperion Care Fox River 5:
The Mather Evanston 5:
Pearl of Evanston,the 5:
Niles Nsg and Rehab Ctr 5:
Westminster Place 5:
Alden Estates of Skokie 5:
Alden Estates of Evanston 5:
Moorings of Arlington Heights 5:
Citadel Care Center-Wilmette 5:
Vi at The Glen 5:
Healthbridge of Arlington Hts 5:
Brandel Health and Rehab 5:
Little Sisters of The Poor of Palatine 5:
Elevate Care Northbrook 5:
Whitehall of Deerfield 5:
Prairieview at The Garlands 5:
Avantara Long Grove 5:
Alden Long Grove Rehab and hc Ctr 5:
Radford Green 5:
Avantara Lake Zurich 5:
Alta Rehab at Wauconda 5:
Lake Forest Place 5:
The Village at Victory Lakes 5:
Brookside Care Center 5:
Birchwood Plaza 4:
Dobson Plaza 4:
Friendship Village-Schaumburg 4:
Alden Poplar Creek Rehab and Hcc 4:
Alden Des Plaines Rehab and Hc 4:
Ascension Nazarethville Place 4:
Elevate Care Abington 4:
Glenview Terrace 4:
Pearl of Rolling Meadows,the 4:
Dimensions Living Prospect Hts 4:
Addolorata Villa 4:
Grove of Northbrook,the 4:
Deerfield Crossing Northbrook 4:
Hillcrest Retirement Village 4:
Clark Manor 3:
The Waterford Care Center 3:
Asbury Court Nursing and Rehab 3:
The Grove of Evanston L and R 3:
Avantara Park Ridge 3:
Aperion Care Evanston 3:
The Citadel of Skokie 3:
The Citadel of Northbrook 3:
Aperion Care Plum Grove 3:
Bella Terra Wheeling 3:
Alden Estates of Barrington 3:
Greek American Rehab Care Ctr 3:
Warren Barr Buffalo Grove 3:
Aperion Care Highwood 3:
Avantara Libertyville 3:
The Pearl of Crystal Lake 3:
Ignite Medical Mchenry 3:
Alden Terrace of Mchenry Rehab 3:
Pavilion of Waukegan 3:
Elevate Care Waukegan 3:
Oak Ridge Care Center 3:
Wi Veterans Home-Boland Hall 3:
Fargo Health Care Center 2:
Generations at Regency 2:
Ascension Resurrection Place 2:
Lee Manor 2:
Bella Terra Morton Grove 2:
Aperion Care Elgin 2:
The Grove of Skokie 2:
Citadel of Glenview,the 2:
Inverness Rehab 2:
Lutheran Home For The Aged 2:
Elevate Care Riverwoods 2:
Libertyville Manor Ext Care 2:
Allure of Zion 2:
Ridgewood Care Ctr 2:
Lakefront Nursing and Rehab Ctr 1:
Generations Oakton Pavillion 1:
Crescent Care of Elgin 1:
River View Rehab Center 1:
Zahav of Des Plaines 1:
Elevate Care Niles 1:
Warren Barr Lieberman 1:
Wealshire Ctr of Excellence 1:
Warren Barr North Shore 1:
Thrive of Lake County 1:
Claridge Healthcare Center 1:
The Terrace 1:
Grove at The Lake,the 1:
Crossroads Care Center of Kenosha 1:
Sheridan Health and Rehabilitation Center 1:
Grande Prairie Care and Rehab Ctr LLC 1:
Clairidge House 1:
The Manor of Kenosha 1:
Waters Edge Health and Rehabilitation Center 1:
Burlington Health and Rehabilitation Center 1:
Lincoln Park Nursing and Rehab LLC 1:

Medical Groups Affiliated with VISTA MEDICAL CENTER EAST

There are 199 doctors and 92 medical groups that are affiliated with VISTA MEDICAL CENTER EAST.

Affiliated Doctor Groups


The list of medical professionals associated with VISTA MEDICAL CENTER EAST is very long, so we have added another pages. See a list of medical professionals associated with VISTA MEDICAL CENTER EAST.