About The Terrace
The Terrace, located in WAUKEGAN, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Terrace
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 2.99 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Terrace provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 151 | Jan 10, 2025 |
| Weighted Average | 148 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 46.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 5.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 91.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 76.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 28.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 70.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 18.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 5 complaints
- 2025: 4 complaints
- 2026: 2 complaints
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 16, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 07, 2025 | Provide and implement an infection prevention and control program. |
| Feb 07, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 07, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 20, 2024 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Dec 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 14, 2024 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Feb 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 28, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 15, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
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Owner & Operator Information
Business Entity
LAUREATE TERRACE OPERATIONS LLC
Ownership Structure
- LAUREATE CHICAGOLAND HOLDINGS LLC Direct: 99%
- RPFG HOLDINGS INC Indirect
Management & Direction
- SHAUN AHMAD CORPORATE OFFICER
- KATHLEEN DEMPSEY W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greek American Rehab Care Ctr | N/A | 5 |
| Vi at The Glen | N/A | 5 |
| Citadel Care Center-Wilmette | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Northbrook Health and Rehab | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
| Westminster Place | N/A | 5 |
| Little Sisters of The Poor of Palatine | N/A | 5 |
| Alden Estates of Skokie | N/A | 5 |
Related Analysis
Best Nursing Homes in WAUKEGAN, IL
Compare The Terrace to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Terrace directly at 8472446700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.