CONTACT INFORMATION REVIEWS & MORE DATA

MERCY HOSPITAL Ratings and Reviews

  • Date Updated:  January 31, 2024
  • Address:  4050 COON RAPIDS BLVD, COON RAPIDS, MN 55433
  • Phone:  (762) 236-8100
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   68%

  About MERCY HOSPITAL

MERCY HOSPITAL is a Acute Care Hospitals. It is in COON RAPIDS, MN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 240115. It does provide emergency services. There are 844 medical professionals and 77 doctor groups affiliated with the hospital. On average at MERCY HOSPITAL, emergency patients were charged $23,986. This is lower than the state average of $25,515. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 34 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 33 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 23 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MERCY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY HOSPITAL: Not Available

Detailed table for spending and period for patients at MERCY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $41
Outpatient (1 to 3 days Prior to Index Hospital Admission) $120
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $725
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,323
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $19
Carrier (During Index Hospital Admission) $1,589
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $820
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $212
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,656
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $857
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,991
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $101
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,496
Total (Complete Episode) $23,986

Infection Rates at MERCY HOSPITAL

These measures show how often patients at MERCY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.39 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.57 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 12,708.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.83 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14,519.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 11.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.01 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.58 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.20 / Same
SSI - Colon Surgery: Number of Procedures 284.00 / Same
SSI - Colon Surgery: Predicted Cases 7.51 / Same
SSI - Colon Surgery: Observed Cases 9.00 / Same
SSI - Colon Surgery 1.20 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.67 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 7.20 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 140.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.13 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 2.65 / Same
MRSA Bacteremia: Lower Confidence Limit 0.06 / Same
MRSA Bacteremia: Upper Confidence Limit 1.12 / Same
MRSA Bacteremia: Patient Days 150,132.00 / Same
MRSA Bacteremia: Predicted Cases 5.89 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.34 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.22 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.53 / Better
Clostridium Difficile (C.Diff): Patient Days 145,806.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 59.87 / Better
Clostridium Difficile (C.Diff): Observed Cases 21.00 / Better
Clostridium Difficile (C.Diff) 0.35 / Better

How MERCY HOSPITAL Compares to Other Similar Facilities

This is how MERCY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COON RAPIDS, MN

Worst Hospitals in COON RAPIDS, MN

Percentages of Complications and Deaths at MERCY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.8% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 12.8% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 14.4% SAME
Pressure ulcer rate 0.1% SAME
Death rate among surgical inpatients with serious treatable complications 136.75% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.26% SAME
Postoperative acute kidney injury requiring dialysis rate 1% SAME
Postoperative respiratory failure rate 5.48% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.11% SAME
Postoperative sepsis rate 5.69% SAME
Postoperative wound dehiscence rate 2.02% SAME
Abdominopelvic accidental puncture or laceration rate 0.86% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.73% Better

Skilled Nursing Facilities Near MERCY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Cura of Monticello 5:
Saint Therese at Oxbow Lake 5:
Sholom Home West 5:
Mount Olivet Careview Home 5:
Mount Olivet Home 5:
Fairview University Trans Serv 5:
The Birches at Trillium Woods 5:
Flagstone 5:
Langton Shores 5:
Guardian Angels Care Center 5:
Park View Care Center 5:
Aurora On France 5:
Presbyterian Homes of Bloomington 5:
Lyngblomsten Care Center 5:
The Villas at Brookview 5:
St Therese of Woodbury LLC 5:
Friendship Village of Bloomington 5:
Capitol View Transitional Care Center 5:
Courage Kenny Rehabilitation Institutes Trp 5:
Good Samaritan Ambassador 5:
Lake Ridge Care Center of Buffalo, Inc. 5:
Meadows On Fairview 5:
Covenant Living of Golden Valley Care and Rehab Ctr 5:
Folkestone 5:
Park River Estates Care Center 5:
Haven Homes of Maple Plain 5:
Presbyterian Homes of North Oaks 4:
Good Samaritan Society - Maplewood 4:
St Therese Home 4:
Ebenezer Integrated Care and Rehab 4:
Redeemer Residence Inc 4:
Ecumen North Branch 4:
Presbyterian Homes of Arden Hills 4:
Andrew Residence 4:
Good Samaritan Society - Specialty Care Community 4:
Episcopal Church Home The Gardens 4:
Augustana Chapel View Care Center 4:
Benedictine Health Center Innsbruck 4:
The Estates at Excelsior LLC 3:
Lake Minnetonka Shores 3:
Interlude 3:
The Villas at Roseville 3:
Walker Methodist Westwood Ridge Ii 3:
Mission Nursing Home 3:
Birchwood Care Home 3:
Little Sisters of The Poor 3:
Mn Veterans Home Minneapolis 3:
Hayes Residence 3:
Norris Square 3:
Cerenity Care Center On Humboldt 3:
Catholic Eldercare On Main 3:
Maplewood Rehabilitation Center 2:
Harmony Gardens 2:
The Estates at Roseville LLC 2:
The Villas at Richfield 2:
Martin Luther Care Center 2:
Hopkins Health Services 2:
Cerenity Marian of St Paul LLC 2:
The Villas at The Park 2:
The Emeralds at St Paul LLC 2:
North Ridge Health and Rehab 2:
New Brighton Care Center 2:
Auburn Home In Waconia 2:
The Villas at The Cedars 2:
Jones Harrison Residence 2:
Episcopal Church Home of Minnesota 2:
Cerenity Care Center White Bear Lake 2:
Maranatha Care Center 2:
Southside Care Center 2:
The Villas at Osseo LLC 2:
The Estates at Bloomington LLC 2:
Parmly On The Lake LLC 2:
Anoka Rehabilitation and Living Center 2:
Birchwood Health Care Center 2:
Shirley Chapman Sholom Home East 2:
The Estates at Chateau LLC 2:
Carondelet Village Care Center 2:
Good Samaritan Society - Waconia and Westview Acre 2:
Benedictine Health Center of Minneapolis 2:
St Anthony Park Home Inc 2:
Providence Place 1:
The Villas at Robbinsdale 1:
The Estates at St Louis Park LLC 1:
The Terrace at Crystal LLC 1:
The Estates at Delano LLC 1:
Bywood East Health Care 1:
St Anthony Health and Rehabilitation 1:
Highland Chateau Health and Rehabilitation Center 1:
Woodlyn Heights Healthcare Center 1:
Crest View Lutheran Home 1:
Woodbury Health Care Center 1:
The Villas at New Brighton 1:
The Estates at Fridley LLC 1:
Good Samaritan Society Inver Grove Heights 1:
The Villas at St Paul 1:
Hope Springs at Minnetonka 1:
The Estates at Lynnhurst LLC 1:
The Estates at Twin Rivers LLC 1:
Southview Acres Healthcare Center 1:
The Villas at St Louis Park 1:

Medical Groups Affiliated with MERCY HOSPITAL

There are 844 doctors and 77 medical groups that are affiliated with MERCY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MERCY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MERCY HOSPITAL.

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