ST JOE MERCY HOSPITAL SYSTEM LIVONIA Review

Get Information, Ratings, Surveys, and Compare ST JOE MERCY HOSPITAL SYSTEM LIVONIA to other hospitals

Overall Hospital Rating: ; HCAPS approval: 65%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ST JOE MERCY HOSPITAL SYSTEM LIVONIA. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ST JOE MERCY HOSPITAL SYSTEM LIVONIA, Survey Analysis.)

In the briefest summary, ST JOE MERCY HOSPITAL SYSTEM LIVONIA is one of the types of hospitals called Acute Care Hospitals. It is in LIVONIA, MI. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230002. It does provide emergency services. There are 721 medical professionals and 174 doctor groups affiliated with the hospital. On average at ST JOE MERCY HOSPITAL SYSTEM LIVONIA, emergency patients were charged $23,248. This is lower than the state average of $24,992. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 65% of the patients surveyed definitely recommended ST JOE MERCY HOSPITAL SYSTEM LIVONIA, while only 6% did not recommend going to ST JOE MERCY HOSPITAL SYSTEM LIVONIA.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ST JOE MERCY HOSPITAL SYSTEM LIVONIA

Address:

36475 FIVE MILE ROAD
LIVONIA, MI 48154
(734) 655-4800
Click for Map

Medicare Provider Number:

230002

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for ST JOE MERCY HOSPITAL SYSTEM LIVONIA

Overall Rating:



The Overall Hospital Quality Star Rating for ST JOE MERCY HOSPITAL SYSTEM LIVONIA summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST JOE MERCY HOSPITAL SYSTEM LIVONIA to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 23 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 24 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 27 %
Patients who reported that they "Always" received help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST JOE MERCY HOSPITAL SYSTEM LIVONIA, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST JOE MERCY HOSPITAL SYSTEM LIVONIA provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST JOE MERCY HOSPITAL SYSTEM LIVONIA: Not Available

Detailed table for spending and period for patients at ST JOE MERCY HOSPITAL SYSTEM LIVONIA:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $38
Outpatient (1 to 3 days Prior to Index Hospital Admission) $59
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $31
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $690
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,554
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $1,206
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $927
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $296
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,745
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $829
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,200
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $109
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,513
Total (Complete Episode) $23,248

Infection Rates at ST JOE MERCY HOSPITAL SYSTEM LIVONIA

These measures show how often patients at ST JOE MERCY HOSPITAL SYSTEM LIVONIA contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.41 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.09 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 6,596.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 11,252.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.14 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.79 / Same
SSI - Colon Surgery: Number of Procedures 90.00 / Same
SSI - Colon Surgery: Predicted Cases 2.37 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.85 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 104.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.82 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.14 / Same
MRSA Bacteremia: Upper Confidence Limit 2.66 / Same
MRSA Bacteremia: Patient Days 73,310.00 / Same
MRSA Bacteremia: Predicted Cases 2.48 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.54 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.12 / Same
Clostridium Difficile (C.Diff): Patient Days 72,010.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 36.75 / Same
Clostridium Difficile (C.Diff): Observed Cases 29.00 / Same
Clostridium Difficile (C.Diff) 0.79 / Same

How ST JOE MERCY HOSPITAL SYSTEM LIVONIA Compares to Other Similar Facilities

This is how ST JOE MERCY HOSPITAL SYSTEM LIVONIA compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LIVONIA, MI

Worst Hospitals in LIVONIA, MI

Percentages of Complications and Deaths at ST JOE MERCY HOSPITAL SYSTEM LIVONIA

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.7% SAME
Death rate for heart attack patients 13.1% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.3% SAME
Death rate for heart failure patients 12.8% SAME
Death rate for pneumonia patients 18.7% SAME
Death rate for stroke patients 14.3% SAME
Pressure ulcer rate 0.24% SAME
Death rate among surgical inpatients with serious treatable complications 206.16% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.58% SAME
Postoperative acute kidney injury requiring dialysis rate 1.38% SAME
Postoperative respiratory failure rate 6.25% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.75% SAME
Postoperative sepsis rate 6.08% SAME
Postoperative wound dehiscence rate 2.61% SAME
Abdominopelvic accidental puncture or laceration rate 1.17% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.82% SAME

Skilled Nursing Facilities Near ST JOE MERCY HOSPITAL SYSTEM LIVONIA

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST JOE MERCY HOSPITAL SYSTEM LIVONIA ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Oakland Nursing Center 5:
Novi Lakes Health Campus 5:
The Gilbert Residence 5:
Allegria Village 5:
Marywood Nursing Care Center 5:
The Neighborhoods of White Lake 5:
South Lyon Senior Care and Rehab Center, L L C 5:
St Joseph's, A Villa Center 5:
Fraser Villa 5:
Shelby Crossing Health Campus 5:
Glacier Hills 5:
Hartford Nursing and Rehabilitation Center 5:
Beaumont Rehabilitation and Continuing Care Dearborn 5:
Westlake Health Campus 5:
Fairlane Senior Care and Rehab Center 5:
Bellbrook 5:
Sheffield Manor Nursing and Rehab Center 5:
Maple Manor Rehab Center 5:
Aerius Health Center 5:
Oakpointe Senior Care and Rehab Center 5:
Caretel Inns of Brighton 5:
Qualicare Nursing Home 5:
Belle Fountain Nursing and Rehabilitation Center 5:
Omni Continuing Care 5:
Riverview Health and Rehab Center 4:
Wellbridge of Rochester Hills 4:
Medilodge of Taylor 4:
Hamilton Nursing Home 4:
Heritage Manor Nursing and Rehab Center 4:
Medilodge of Plymouth 4:
West Bloomfield Health and Rehabilitation Center 4:
Wellbridge of Brighton 4:
Fountain Bleu Health and Rehabilitation Center 4:
Lourdes Rehabilitation and Healthcare Center 4:
Oakland Manor Nursing and Rehab Center LLC 4:
Pomeroy Living Sterling Skilled Rehabilitation 4:
Regency at Chene 4:
Wellbridge of Clarkston 4:
Livonia Woods Nursing and Rehabilitation 4:
Skld Livonia 4:
Regency at Westland 4:
Medilodge of Milford 4:
Fox Run Village 4:
Optalis Health and Rehabilitation of Canton 4:
Aberdeen Rehabilitation and Skilled Nursing Center 4:
Rivergate Health Care Center 4:
Mission Point Nsg and Physical Rehab Ctr of Detroit 4:
The Villa at Great Lakes Crossing 4:
Regency Heights-Detroit 3:
Four Seasons Nursing Center of Westland 3:
The Villa at Silverbell Estates 3:
The Manor of Farmington Hills 3:
Imperial, A Villa Center 3:
Ambassador, A Villa Center 3:
Evangelical Home - Saline 3:
Mission Point Nsg and Phy Rehab of Superior Woods 3:
Father Murray, A Villa Center 3:
Shelby Health and Rehabilitation Center 3:
Boulevard Temple Care Center, LLC 3:
Regency Manor Nursing and Rehabilitation Center 3:
Optalis Health and Rehab of Sterling Heights 3:
Cherry Hill For Nursing and Rehabilitation 3:
The Villa at Green Lake Estates 3:
The Orchards at Samaritan 3:
Rivergate Terrace 3:
Optalis Health and Rehab of Dearborn Heights 3:
St Anthony Healthcare Center 3:
Optalis Health and Rehabilitation of Allen Park 3:
West Oaks Senior Care and Rehab Center 3:
Northville Manor 2:
The Orchards at Harper Woods 2:
Medilodge of Rochester Hills, Inc 2:
Regency at Shelby Township 2:
The Orchards at Wayne 2:
Four Chaplains Nrsg Care Ctr 2:
Mission Point Nsg and Phy Rehab Ctr of Warren 2:
Medilodge of Farmington 2:
Wellbridge of Novi, LLC 2:
Regency at Canton 2:
The Orchards at Roseville 2:
Optalis Health and Rehabilitation of Troy 2:
The Lodge at Taylor 2:
Greenfield Rehab and Nursing Center 2:
Mission Point Nsg and Phy Rehab Ctr of Woodward 2:
Pomeroy Living Rochester Skilled Rehabilitation 2:
Regency at Bluffs Park 2:
Maple Manor Rehab Center of Novi Inc 2:
Regency at Livonia 2:
Lakeside Manor Nursing and Rehabilitation Center 2:
Medilodge of Shoreline 2:
Mission Point Nsg and Phy Rehab Ctr of Clinton Twp 2:
Woodward Hills Health and Rehabilitation Ctr 2:
The Orchards at Northwest 2:
Riverview Health and Rehab Center North 2:
The Orchards at Redford 2:
Optalis Health and Rehabilitation of Ann Arbor 1:
Regency at Whitmore Lake 1:
The Orchards at Southgate 1:
Beaconshire Nursing Centre 1:
St James Nursing Center 1:

Medical Groups Affiliated with ST JOE MERCY HOSPITAL SYSTEM LIVONIA

There are 721 doctors and 174 medical groups that are affiliated with ST JOE MERCY HOSPITAL SYSTEM LIVONIA.

Affiliated Doctor Groups


The list of medical professionals associated with ST JOE MERCY HOSPITAL SYSTEM LIVONIA is very long, so we have added another pages. See a list of medical professionals associated with ST JOE MERCY HOSPITAL SYSTEM LIVONIA.

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