About Regency at Whitmore Lake
Regency At Whitmore Lake, located in Whitmore Lake, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Regency at Whitmore Lake
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.48 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CIENA HEALTHCARE/LAUREL HEALTH CARE network. This chain operates 83 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Regency at Whitmore Lake provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | Mar 31, 2025 |
| Weighted Average | 167 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 83.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 9 complaints
- 2025: 8 complaints
- 2026: 1 complaint
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 01, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 24, 2025 | Respond appropriately to all alleged violations. |
| Sep 24, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 26, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 26, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 26, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| May 08, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| May 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 17, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Nov 13, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Nov 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 13, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 10, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 10, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 11, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 11, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 06, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 06, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
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Owner & Operator Information
Business Entity
INTERNATIONAL HEALTH CARE PROPERTIES
Ownership Structure
Management & Direction
- VAIRA ALJAJAWI OPERATIONAL/MANAGERIAL CONTROL
- VAIRA ALJAJAWI ADP OF THE SNF
- MELODY ANGEL ADP OF THE SNF
- MELODY ANGEL OPERATIONAL/MANAGERIAL CONTROL
- CIENA HEALTHCARE MANAGEMENT INC OPERATIONAL/MANAGERIAL CONTROL
- CIENA HEALTHCARE MANAGEMENT INC ADP OF THE SNF
- NEAL DEUTSCH ADP OF THE SNF
- ANNA GARDINA WOLFE ADP OF THE SNF
- ANIS KHAN OPERATIONAL/MANAGERIAL CONTROL
- ANIS KHAN ADP OF THE SNF
- MOHAMMAD A QAZI LIVING TRUST DATED 092697 ADP OF THE SNF
- NORTHFIELD SENIOR LEASING LLC ADP OF THE SNF
- MOHAMMAD QAZI INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- MOHAMMAD QAZI OPERATIONAL/MANAGERIAL CONTROL
- MOHAMMAD QAZI CORPORATE OFFICER
- MOHAMMAD QAZI ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Neighborhoods of White Lake | N/A | 5 |
| Medilodge of Plymouth | N/A | 5 |
| Glacier Hills | N/A | 5 |
| Lourdes Rehabilitation and Healthcare Center | N/A | 5 |
| Chelsea Retirement Community | N/A | 5 |
| Medilodge of Haggerty Road | N/A | 3 |
| Special Tree Neurocare Center | N/A | 3 |
| The Willows at Howell | N/A | 5 |
| The Gilbert Residence | N/A | 3 |
| Pine Creek Manor Skilled Nursing and Rehab Center | N/A | 4 |
Related Analysis
Best Nursing Homes in Whitmore Lake, MI
Compare Regency at Whitmore Lake to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Regency at Whitmore Lake directly at 7344494431. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.