PENDER MEMORIAL HOSPITAL Review
Get Information, Ratings, Surveys, and Compare PENDER MEMORIAL HOSPITAL to other hospitals
Overall Hospital Rating: Not Available
Database data as of January 31, 2024
A Review of the Data
Prepared by Richard Saunders as of January 31, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PENDER MEMORIAL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PENDER MEMORIAL HOSPITAL, Survey Analysis.)
In the briefest summary, PENDER MEMORIAL HOSPITAL is one of the types of hospitals called Critical Access Hospitals. It is in BURGAW, NC. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Government - Local. The facility's Medicare ID is 341307. It does provide emergency services. There are 174 medical professionals and 42 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at PENDER MEMORIAL HOSPITAL.
No survey data is available for PENDER MEMORIAL HOSPITAL.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for PENDER MEMORIAL HOSPITAL
Address:
507 E FREMONT ST
BURGAW, NC
28425
(910) 300-4004
Click for Map
Medicare Provider Number:
341307
Type:
Critical Access Hospitals
Ownership:
Government - Local
Overall Hospital Quality Star Rating for PENDER MEMORIAL HOSPITAL
Overall Rating: Not Available
The Overall Hospital Quality Star Rating for PENDER MEMORIAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENDER MEMORIAL HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | Not Available % |
Patients who reported that their nurses "Usually" communicated well | Not Available % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their nurses "Always" listened carefully to them | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their nurses "Usually" listened carefully to them | Not Available % |
Patients who reported that their nurses "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Always" communicated well | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | Not Available % |
Patients who reported that their doctors "Usually" communicated well | Not Available % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | Not Available % |
Patients who reported that their doctors "Always" listened carefully to them | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Not Available % |
Patients who reported that their doctors "Usually" listened carefully to them | Not Available % |
Patients who reported that their doctors "Always" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | Not Available % |
Patients who reported that they "Always" received help as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received help as soon as they wanted | Not Available % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Not Available % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | Not Available % |
Patients who reported that staff "Always" explained about medicines before giving it to them | Not Available % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | Not Available % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | Not Available % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Not Available % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Not Available % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Not Available % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | Not Available % |
Patients who reported that YES, they were given information about what to do during their recovery at home | Not Available % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | Not Available % |
Patients who reported that YES, they did discuss whether they would need help after discharge | Not Available % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Not Available % |
Patients who "Agree" they understood their care when they left the hospital | Not Available % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | Not Available % |
Patients who "Strongly Agree" they understood their care when they left the hospital | Not Available % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
Patients who "Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Not Available % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
Patients who reported that their room and bathroom were "Always" clean | Not Available % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | Not Available % |
Patients who reported that their room and bathroom were "Usually" clean | Not Available % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | Not Available % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | Not Available % |
Patients who reported that the area around their room was "Usually" quiet at night | Not Available % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Not Available % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | Not Available % |
Patients who reported YES, they would definitely recommend the hospital | Not Available % |
Patients who reported YES, they would probably recommend the hospital | Not Available % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of PENDER MEMORIAL HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENDER MEMORIAL HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for PENDER MEMORIAL HOSPITAL: Not Available
We do not have detailed cost analysis for PENDER MEMORIAL HOSPITAL.
Infection Rates at PENDER MEMORIAL HOSPITAL
These measures show how often patients at PENDER MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection: Number of Device Days | 7.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 83.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.06 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Number of Procedures | Not Available / Not Available |
SSI - Colon Surgery: Predicted Cases | Not Available / Not Available |
SSI - Colon Surgery: Observed Cases | Not Available / Not Available |
SSI - Colon Surgery | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Patient Days | 2,302.00 / Not Available |
MRSA Bacteremia: Predicted Cases | 0.05 / Not Available |
MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
MRSA Bacteremia | Not Available / Not Available |
Clostridium Difficile (C.Diff): Lower Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Upper Confidence Limit | Not Available / Not Available |
Clostridium Difficile (C.Diff): Patient Days | 2,302.00 / Not Available |
Clostridium Difficile (C.Diff): Predicted Cases | 0.51 / Not Available |
Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Not Available |
Clostridium Difficile (C.Diff) | Not Available / Not Available |
How PENDER MEMORIAL HOSPITAL Compares to Other Similar Facilities
This is how PENDER MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at PENDER MEMORIAL HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | NA | Not Enough Data |
Death rate for heart failure patients | NA | Not Enough Data |
Death rate for pneumonia patients | NA | Not Enough Data |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | NA | Not Enough Data |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | NA | Not Enough Data |
In-hospital fall with hip fracture rate | NA | Not Enough Data |
Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
Postoperative respiratory failure rate | NA | Not Enough Data |
Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
Postoperative sepsis rate | NA | Not Enough Data |
Postoperative wound dehiscence rate | NA | Not Enough Data |
Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near PENDER MEMORIAL HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENDER MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with PENDER MEMORIAL HOSPITAL
There are 174 doctors and 42 medical groups that are affiliated with PENDER MEMORIAL HOSPITAL.
Affiliated Doctor Groups
- NOVANT HEALTH MEDICAL GROUP COASTAL REGION LLC
- COMMONWEALTH HEALTH CORPORATION INC
- AMERICAN ANESTHESIOLOGY OF NORTH CAROLINA PLLC
- SOUTHEAST ANESTHESIOLOGY CONSULTANTS PLLC
- WILMINGTON HEALTH PLLC
- PELICAN FAMILY MEDICINE PA
- CENTER FOR PAIN MANAGEMENT PLLC
- EMERGEORTHO PA
- NOVANT HEALTH NEW HANOVER REGIONAL MEDICAL CENTER LLC
- PENDER MEMORIAL HOSPITAL INCORPORATED
- DELANEY RADIOLOGISTS GROUP PLLC
- DELANEY RADIOLOGISTS PA
- WILMINGTON SURGICAL ASSOCIATES PA
- ATLANTIC BRAIN AND SPINE, P.A.
- VIDANT MEDICAL GROUP LLC
- BRUNSWICK PHYSICIAN PARTNERS PLLC
- ECEP II PA
- BRUNSWICK COMMUNITY HOSPITAL LLC
- SURGICAL EYE CARE PA
- PRISMA HEALTH UNIVERSITY MEDICAL GROUP
- TRI COUNTY COMMUNITY HEALTH COUNCIL INC.
- WILMINGTON GASTROENTEROLOGY ASSOCIATES, PA
- WILMINGTON PATHOLOGY ASSOCIATES PA
- SOUTHERN DERMATOLOGY PA
- NOVANT MEDICAL GROUP INC
- CAROLINA PHYSICAL THERAPY ASSOCIATES LLC
- PCC MEDICAL HOLDINGS LLC
- THEORIA MEDICAL
- BLACK RIVER HEALTH SERVICES INC
- COASTAL INTERNAL MEDICINE, P.A.
- TARHEEL EMERGENCY GROUP, PLLC
- EAST CAROLINA ANESTHESIA ASSOCIATES PLLC
- SESSOMS MEDICAL ASSOICATES LLC
- COASTAL CAROLINA RADIATION ONCOLOGY PA
- EASTERN NEPHROLOGY ASSOCIATES PLLC
- OCHSNER EYE, PA
- COASTAL INFECTIOUS DISEASE CONSULTANTS
- BURGAW MEDICAL CENTER, P.C.
- DANIEL M RICCI M.D. P.A.
- CAPE FEAR ARTHRITIS CARE PLLC
- COLUMBUS EMERGENCY GROUP LLC
- WILMINGTON EYE, P.A.
The list of medical professionals associated with PENDER MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PENDER MEMORIAL HOSPITAL.