CONTACT INFORMATION REVIEWS & MORE DATA

PAOLI HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  255 WEST LANCASTER AVENUE, PAOLI, PA 19301
  • Phone:  (610) 648-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   80%

  About PAOLI HOSPITAL

PAOLI HOSPITAL is a Acute Care Hospitals. It is in PAOLI, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390153. It does provide emergency services. There are 1,104 medical professionals and 161 doctor groups affiliated with the hospital. On average at PAOLI HOSPITAL, emergency patients were charged $25,016. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PAOLI HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 15 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 80 %
Patients who reported YES, they would probably recommend the hospital 16 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PAOLI HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PAOLI HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PAOLI HOSPITAL: Not Available

Detailed table for spending and period for patients at PAOLI HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $27
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $31
Outpatient (1 to 3 days Prior to Index Hospital Admission) $67
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $704
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,746
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $1,883
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,144
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $191
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,672
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $561
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,010
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $149
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,791
Total (Complete Episode) $25,016

Infection Rates at PAOLI HOSPITAL

These measures show how often patients at PAOLI HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 6,023.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.49 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.21 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,698.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.59 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.91 / Same
SSI - Colon Surgery: Number of Procedures 162.00 / Same
SSI - Colon Surgery: Predicted Cases 4.28 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 107.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.74 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.02 / Same
MRSA Bacteremia: Upper Confidence Limit 1.87 / Same
MRSA Bacteremia: Patient Days 77,338.00 / Same
MRSA Bacteremia: Predicted Cases 2.64 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.38 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.34 / Better
Clostridium Difficile (C.Diff): Patient Days 72,026.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 36.26 / Better
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Better
Clostridium Difficile (C.Diff) 0.17 / Better

How PAOLI HOSPITAL Compares to Other Similar Facilities

This is how PAOLI HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PAOLI, PA

Worst Hospitals in PAOLI, PA

Percentages of Complications and Deaths at PAOLI HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.7% SAME
Death rate for heart attack patients 12.1% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.6% SAME
Death rate for heart failure patients 9.1% Better
Death rate for pneumonia patients 14.7% Better
Death rate for stroke patients 10.7% SAME
Pressure ulcer rate 0.27% SAME
Death rate among surgical inpatients with serious treatable complications 152.66% SAME
Iatrogenic pneumothorax rate 0.17% SAME
In-hospital fall with hip fracture rate 0.12% SAME
Postoperative hemorrhage or hematoma rate 2.11% SAME
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 6.97% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.37% SAME
Postoperative sepsis rate 4.44% SAME
Postoperative wound dehiscence rate 2.55% SAME
Abdominopelvic accidental puncture or laceration rate 0.93% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.79% SAME

Skilled Nursing Facilities Near PAOLI HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PAOLI HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
William Hood Dunwoody Care Ctr 5:
Peter Becker Community 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Presbyterian Ctr For Cont Care 5:
Saint Joseph Villa 5:
Kendal at Longwood 5:
Frederick Living - Cedarwood 5:
The Community at Rockhill 5:
Elm Terrace Gardens 5:
Edgehill Nursing and Rehab Cen 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
United Methodist Communities at Collingswood 5:
Artman Lutheran Home 5:
Centennial Healthcare and Rehabilitation Center 5:
Sanatoga Center 5:
Willowbrooke Court at Cokesbury Village 5:
Little Flower Manor 5:
Inn at Freedom Village,the 5:
St Mary Center For Rehabilitation and Healthcare 5:
Waverly Heights 5:
Simpson House Inc 5:
Willowbrooke Court at Country House 5:
Tel Hai Retirement Community 5:
Cadia Rehabilitation Silverside 5:
Stonegates 5:
Hcc at White Horse Village 5:
Preston Residence 5:
Masonic Village at Warminster 5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 5:
Christ's Home Retirement Community 5:
Pennsburg Manor 5:
The Lafayette-Redeemer 5:
Barclay Friends 5:
Hickory House Nursing Home 5:
Crosslands 5:
Southeastern Pennsylvania Veteran's Center 5:
Quadrangle 5:
Willowbrooke Court-Spring Hous 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
The Health Center at The Hill at Whitemarsh 5:
Spruce Manor Nursing and Rehabilitation Center 5:
Masonic Village at Lafayette Hill 5:
Willowcrest 5:
St Joseph's Manor 5:
Souderton Mennonite Homes 5:
Buckingham Valley Rehabilitation and Nursingcenter 5:
Dock Terrace 5:
Lutheran Community at Telford 5:
Shady Lane Gloucester Co Home 5:
Wesley Enhanced Living - Doylestown 5:
Beaumont at Bryn Mawr 5:
Fair Acres Geriatric Center 5:
Neshaminy Manor Home 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Holy Family Home 5:
United Methodist Communities at Pitman 5:
Transitional Care Unit at Nazareth Hospital 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Complete Care at Berkshire LLC 5:
Meadowood 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Willowbrooke Court-Southampton 5:
Elkins Crest Health and Rehabilitation Center 4:
Pennypack Nursing and Rehabilitation Center 4:
Twin Pines Health Care Center 4:
St Ignatius Nursing and Rehab Center 4:
Dresher Hill Health and Rehabilitation Center 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Complete Care at Hillside LLC 4:
Huntingdon Skilled Nursing and Rehabilitation Cent 4:
Suburban Woods Health and Reha 4:
Broomall Manor 4:
Pine Run Health Center 4:
Pocopson Home 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Willowbrooke Court-Granite 4:
Rehab at Shannondell 4:
Paul's Run 4:
Monticello House 4:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Fairlane Gardens Nursing and Rehab at Reading 4:
Heritage Pointe Rehabilitation and Healthcare Ctr 4:
St Francis Center For Rehabilitation and Healthcare 4:
Fox Subacute at South Philadelphia 4:
Philadelphia Protestant Home 4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 4:
Ann's Choice 4:
Wayne Center 4:
Gilpin Hall 4:
Newark Manor Nursing Home 4:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Kentmere Rehabilitation and Healthcare Center 3:
Ambler Extended Care Center 3:
The Center For Rehab and Nursing Washington Township 3:
Wesley Enhanced Living Pennypack Park 3:
Millcroft Living 3:
Liberty Center For Rehabilitation and Nursing 3:
Park Lane Post Acute LLC 3:
Complete Care at Brackenville LLC 3:
Phoenix Center For Rehabilitation and Nursing,the 3:

Medical Groups Affiliated with PAOLI HOSPITAL

There are 1,104 doctors and 161 medical groups that are affiliated with PAOLI HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PAOLI HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PAOLI HOSPITAL.

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