VIRTUA OUR LADY OF LOURDES HOSPITAL Review

Get Information, Ratings, Surveys, and Compare VIRTUA OUR LADY OF LOURDES HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 54%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of VIRTUA OUR LADY OF LOURDES HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with VIRTUA OUR LADY OF LOURDES HOSPITAL, Survey Analysis.)

In the briefest summary, VIRTUA OUR LADY OF LOURDES HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in CAMDEN, NJ. Its five star rating is 2 . Its type of ownership is Government - State. The facility's Medicare ID is 310029. It does provide emergency services. There are 580 medical professionals and 96 doctor groups affiliated with the hospital. On average at VIRTUA OUR LADY OF LOURDES HOSPITAL, emergency patients were charged $29,886. This is higher than the state average of $26,911. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 54% of the patients surveyed definitely recommended VIRTUA OUR LADY OF LOURDES HOSPITAL, while only 13% did not recommend going to VIRTUA OUR LADY OF LOURDES HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for VIRTUA OUR LADY OF LOURDES HOSPITAL

Address:

1600 HADDON AVENUE
CAMDEN, NJ 08103
(856) 886-5373
Click for Map

Medicare Provider Number:

310029

Type:

Acute Care Hospitals

Ownership:

Government - State

Overall Hospital Quality Star Rating for VIRTUA OUR LADY OF LOURDES HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for VIRTUA OUR LADY OF LOURDES HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VIRTUA OUR LADY OF LOURDES HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 20 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 45 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 24 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 54 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VIRTUA OUR LADY OF LOURDES HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VIRTUA OUR LADY OF LOURDES HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VIRTUA OUR LADY OF LOURDES HOSPITAL: Not Available

Detailed table for spending and period for patients at VIRTUA OUR LADY OF LOURDES HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $16
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $40
Outpatient (1 to 3 days Prior to Index Hospital Admission) $373
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $423
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,857
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $32
Carrier (During Index Hospital Admission) $2,203
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $794
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $106
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,128
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,215
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,918
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $136
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,629
Total (Complete Episode) $29,886

Infection Rates at VIRTUA OUR LADY OF LOURDES HOSPITAL

These measures show how often patients at VIRTUA OUR LADY OF LOURDES HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.52 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 10,245.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.55 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.11 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,538.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.74 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.34 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.52 / Same
SSI - Colon Surgery: Number of Procedures 68.00 / Same
SSI - Colon Surgery: Predicted Cases 1.96 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.51 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 31.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.26 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Better
MRSA Bacteremia: Upper Confidence Limit 0.66 / Better
MRSA Bacteremia: Patient Days 67,955.00 / Better
MRSA Bacteremia: Predicted Cases 4.54 / Better
MRSA Bacteremia: Observed Cases 0.00 / Better
MRSA Bacteremia 0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.51 / Better
Clostridium Difficile (C.Diff): Patient Days 65,885.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 40.32 / Better
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Better
Clostridium Difficile (C.Diff) 0.30 / Better

How VIRTUA OUR LADY OF LOURDES HOSPITAL Compares to Other Similar Facilities

This is how VIRTUA OUR LADY OF LOURDES HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CAMDEN, NJ

Worst Hospitals in CAMDEN, NJ

Percentages of Complications and Deaths at VIRTUA OUR LADY OF LOURDES HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.7% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 9.9% SAME
Death rate for heart failure patients 11.3% SAME
Death rate for pneumonia patients 18.5% SAME
Death rate for stroke patients 16.9% SAME
Pressure ulcer rate 0.25% SAME
Death rate among surgical inpatients with serious treatable complications 209.65% Worse
Iatrogenic pneumothorax rate 0.36% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 2.42% SAME
Postoperative respiratory failure rate 8.72% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.1% SAME
Postoperative sepsis rate 6.02% SAME
Postoperative wound dehiscence rate 3.19% SAME
Abdominopelvic accidental puncture or laceration rate 2.13% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near VIRTUA OUR LADY OF LOURDES HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VIRTUA OUR LADY OF LOURDES HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Willowbrooke Court-Southampton 5:
Fair Acres Geriatric Center 5:
Dock Terrace 5:
Masonic Village at Burlington 5:
United Methodist Communities at Pitman 5:
Shady Lane Gloucester Co Home 5:
William Hood Dunwoody Care Ctr 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Greenwood House Home For The Jewish Aged 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Waverly Heights 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Artman Lutheran Home 5:
Pickering Manor Home 5:
Cadia Rehabilitation Silverside 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Careone at Moorestown 5:
Rehab at Shannondell 5:
Delaware Valley Veteran's Home 5:
Peter Becker Community 5:
Little Flower Manor 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Lions Gate 5:
Masonic Village at Lafayette Hill 5:
Holy Family Home 5:
Neshaminy Manor Home 5:
The Health Center at The Hill at Whitemarsh 5:
Transitional Care Unit at Nazareth Hospital 5:
Hcc at White Horse Village 5:
Statesman Health and Rehabilitation Center 5:
Willowbrooke Court-Spring Hous 5:
Presbyterian Ctr For Cont Care 5:
United Methodist Communities at Collingswood 5:
Christ's Home Retirement Community 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
Pennswood Village 5:
Willowcrest 5:
Willowbrooke Court-Granite 5:
Meadowood 5:
Careone at Evesham 5:
Medford Leas 5:
St Joseph's Manor 5:
Huntingdon Skilled Nursing and Rehabilitation Cent 5:
Beaumont at Bryn Mawr 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Continuing Care at Maris Grove 5:
Elm Terrace Gardens 5:
Masonic Village at Warminster 5:
Ann's Choice 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Holland Center For Rehabilitation and Nursing 4:
Aspen Hills Healthcare Center 4:
Ambler Extended Care Center 4:
Philadelphia Protestant Home 4:
Total Rehab (moorestown) 4:
Suburban Woods Health and Reha 4:
Shipley Living 4:
Broomall Manor 4:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Laurel Manor Healthcare and Rehabilitation Center 4:
Simpson House Inc 4:
Quadrangle 4:
Monticello House 4:
Preferred Care at Mercer 4:
Paul's Run 4:
Montgomeryville Skilled Nursing and Rehabilitati 4:
Edgehill Nursing and Rehab Cen 4:
Elkins Crest Health and Rehabilitation Center 4:
Fox Subacute at South Philadelphia 4:
Preferred Care at Hamilton 4:
Hamilton Grove Healthcare and Rehabilitation, LLC 4:
Spring Hills Post Acute Hamilton 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Complete Care at Marcella, LLC 4:
Aristacare at Cherry Hill 3:
Complete Care at Kresson View, LLC 3:
Renaissance Healthcare and Rehabilitation Center 3:
Oxford Rehabilitation and Healthcare Center 3:
Logan Square Rehabilitation and Healthcare Center 3:
Germantown Home 3:
Sterling Health Care and Rehab Center 3:
Langhorne Gardens Health and Rehabilitation Center 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Wiley Mission 3:
Dresher Hill Health and Rehabilitation Center 3:
Brinton Manor Nursing and Rehabilitation Center 3:
Centennial Healthcare and Rehabilitation Center 3:
Caring Heart Rehabilitation and Nursing Center 3:
Wayne Center 3:
Yardley Rehabilitation and Healthcare Center 3:
Pennypack Nursing and Rehabilitation Center 3:
Naamans Creek Country Manor 3:
Brookside Healthcare and Rehabilitation Center 3:
Berlin Rehabilitation and Healthcare Center 3:
Inglis House 3:
Monumentalpostacutecare at Woodside Park 3:
Wesley Enhanced Living at Stapeley 3:
Phoenix Center For Rehabilitation and Nursing,the 3:
Montgomery Subacute and Respiratory Center 3:

Medical Groups Affiliated with VIRTUA OUR LADY OF LOURDES HOSPITAL

There are 580 doctors and 96 medical groups that are affiliated with VIRTUA OUR LADY OF LOURDES HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with VIRTUA OUR LADY OF LOURDES HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with VIRTUA OUR LADY OF LOURDES HOSPITAL.