VIRTUA WEST JERSEY HOSPITALS Review

Get Information, Ratings, Surveys, and Compare VIRTUA WEST JERSEY HOSPITALS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 73%

Database data as of January 31, 2024

The information shown here is based on data records that are not current. Our latest records for VIRTUA WEST JERSEY HOSPITALS is from April 28, 2021 and our latest database records are as of January 31, 2024. It is not clear why VIRTUA WEST JERSEY HOSPITALS is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of VIRTUA WEST JERSEY HOSPITALS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with VIRTUA WEST JERSEY HOSPITALS, Survey Analysis.)

In the briefest summary, VIRTUA WEST JERSEY HOSPITALS is one of the types of hospitals called Acute Care Hospitals. It is in MARLTON, NJ. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310022. It does provide emergency services. There are 1,218 medical professionals and 155 doctor groups affiliated with the hospital. On average at VIRTUA WEST JERSEY HOSPITALS, emergency patients were charged $23,893. This is lower than the state average of $26,911. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 73% of the patients surveyed definitely recommended VIRTUA WEST JERSEY HOSPITALS, while only 7% did not recommend going to VIRTUA WEST JERSEY HOSPITALS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for VIRTUA WEST JERSEY HOSPITALS

Address:

100 BOWMAN DRIVE
MARLTON, NJ 08053
(856) 355-6000
Click for Map

Medicare Provider Number:

310022

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for VIRTUA WEST JERSEY HOSPITALS

Overall Rating:



The Overall Hospital Quality Star Rating for VIRTUA WEST JERSEY HOSPITALS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VIRTUA WEST JERSEY HOSPITALS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 15 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 73 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VIRTUA WEST JERSEY HOSPITALS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VIRTUA WEST JERSEY HOSPITALS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VIRTUA WEST JERSEY HOSPITALS: Not Available

Detailed table for spending and period for patients at VIRTUA WEST JERSEY HOSPITALS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $20
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $15
Outpatient (1 to 3 days Prior to Index Hospital Admission) $184
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $586
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,712
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $24
Carrier (During Index Hospital Admission) $1,687
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $811
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $153
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,078
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $945
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,897
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $109
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,631
Total (Complete Episode) $23,893

Infection Rates at VIRTUA WEST JERSEY HOSPITALS

These measures show how often patients at VIRTUA WEST JERSEY HOSPITALS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.13 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.77 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 15,334.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 14.39 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.35 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.86 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 15,397.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.11 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 7.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.43 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.48 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.69 / Same
SSI - Colon Surgery: Number of Procedures 405.00 / Same
SSI - Colon Surgery: Predicted Cases 10.55 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.95 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.59 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.01 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 495.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 4.15 / Same
SSI - Abdominal Hysterectomy: Observed Cases 6.00 / Same
SSI - Abdominal Hysterectomy 1.45 / Same
MRSA Bacteremia: Lower Confidence Limit 0.04 / Better
MRSA Bacteremia: Upper Confidence Limit 0.68 / Better
MRSA Bacteremia: Patient Days 171,808.00 / Better
MRSA Bacteremia: Predicted Cases 9.66 / Better
MRSA Bacteremia: Observed Cases 2.00 / Better
MRSA Bacteremia 0.21 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.36 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 148,025.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 95.12 / Better
Clostridium Difficile (C.Diff): Observed Cases 46.00 / Better
Clostridium Difficile (C.Diff) 0.48 / Better

How VIRTUA WEST JERSEY HOSPITALS Compares to Other Similar Facilities

This is how VIRTUA WEST JERSEY HOSPITALS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MARLTON, NJ

Worst Hospitals in MARLTON, NJ

Percentages of Complications and Deaths at VIRTUA WEST JERSEY HOSPITALS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.8% SAME
Death rate for heart attack patients 14.1% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.5% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 20.2% SAME
Death rate for stroke patients 13% SAME
Pressure ulcer rate 0.17% SAME
Death rate among surgical inpatients with serious treatable complications 177.25% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.05% SAME
Postoperative acute kidney injury requiring dialysis rate 1.68% SAME
Postoperative respiratory failure rate 11.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.53% SAME
Postoperative sepsis rate 4.76% SAME
Postoperative wound dehiscence rate 2.58% SAME
Abdominopelvic accidental puncture or laceration rate 1.55% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.01% SAME

Skilled Nursing Facilities Near VIRTUA WEST JERSEY HOSPITALS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VIRTUA WEST JERSEY HOSPITALS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Laurel Brook Rehabilitation and Healthcare Center 5:
Medford Leas 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
St Joseph's Manor 5:
Lions Gate 5:
Willowcrest 5:
Delaware Valley Veteran's Home 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Masonic Village at Burlington 5:
Waverly Heights 5:
Transitional Care Unit at Nazareth Hospital 5:
Holy Family Home 5:
United Methodist Communities at Collingswood 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
Little Flower Manor 5:
United Methodist Communities at Pitman 5:
Beaumont at Bryn Mawr 5:
The Health Center at The Hill at Whitemarsh 5:
Willowbrooke Court-Southampton 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Careone at Moorestown 5:
William Hood Dunwoody Care Ctr 5:
Huntingdon Skilled Nursing and Rehabilitation Cent 5:
Artman Lutheran Home 5:
Presbyterian Ctr For Cont Care 5:
Willowbrooke Court-Spring Hous 5:
Masonic Village at Lafayette Hill 5:
Careone at Evesham 5:
Edgehill Nursing and Rehab Cen 4:
Broomall Manor 4:
Simpson House Inc 4:
New Jersey Veterans Memorial Vineland 4:
Quadrangle 4:
Fox Subacute at South Philadelphia 4:
Total Rehab (moorestown) 4:
Paul's Run 4:
Springfield Rehabilitation and Healthcare Center 4:
Monticello House 4:
Complete Care at Marcella, LLC 4:
Philadelphia Protestant Home 4:
Elkins Crest Health and Rehabilitation Center 4:
Statesman Health and Rehabilitation Center 4:
Shady Lane Gloucester Co Home 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Langhorne Gardens Health and Rehabilitation Center 4:
Laurel Manor Healthcare and Rehabilitation Center 4:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Suburban Woods Health and Reha 4:
Aspen Hills Healthcare Center 4:
Ann's Choice 4:
Centennial Healthcare and Rehabilitation Center 3:
Barclays Rehabilitation and Healthcare Center 3:
Pennypack Nursing and Rehabilitation Center 3:
Berlin Rehabilitation and Healthcare Center 3:
Sterling Health Care and Rehab Center 3:
Rydal Park of Philadelphia Presbytery Homes, Inc 3:
St Francis Center For Rehabilitation and Healthcare 3:
Inglis House 3:
Monumentalpostacutecare at Woodside Park 3:
Saint Joseph Villa 3:
Advanced Subacute Rehabilitation Center at Sewell 3:
Echelon Care and Rehab 3:
Willow Terrace 3:
Montgomery Subacute and Respiratory Center 3:
Wesley Enhanced Living at Stapeley 3:
The Lafayette-Redeemer 3:
Wayne Center 3:
Caring Heart Rehabilitation and Nursing Center 3:
Aristacare at Cherry Hill 3:
Oxford Rehabilitation and Healthcare Center 3:
Wesley Enhanced Living Pennypack Park 3:
Renaissance Healthcare and Rehabilitation Center 3:
Immaculatemarycenter For Rehabilitation and healthcare 3:
Germantown Home 3:
Wiley Mission 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Dresher Hill Health and Rehabilitation Center 3:
Wyndmoor Hills Rehabilitation and Nursing Center 3:
The Center For Rehab and Nursing Washington Township 3:
Atlas Post Acute at Woodbury Country Club 2:
Westgate Hills Rehabilitation and Nursing Ctr 2:
Allegria at The Fountains 2:
Cedar Grove Respiratory and Nursing Center 2:
St Monica Center For Rehabilitation and Healthcare 2:
Markley Rehabilitation and Healthcare Center 2:
The Subacute at Autumn Lake Healthcare 2:
Kearsley Rehabilitation and Nursing Center 2:
Oakwood Healthcare and Rehabilitation Center 2:
Wynwood Rehabilitation and Healthcare Center 2:
Medford Care Center 2:
Bryn Mawr Village 2:
Riverview Estates Rehab and Senior Living Center 2:
River Front Rehabilitation and Healthcare Center 2:
Voorhees Pediatric Facility 2:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 2:
Premier Cadbury of Cherry Hill 2:
Cliveden Nursing and Rehabilitation Center 2:
River's Edge Rehabilitation and Healthcare Center 2:
Complete Care at Burlington Woods, LLC 2:

Medical Groups Affiliated with VIRTUA WEST JERSEY HOSPITALS

There are 1,218 doctors and 155 medical groups that are affiliated with VIRTUA WEST JERSEY HOSPITALS.

Affiliated Doctor Groups


The list of medical professionals associated with VIRTUA WEST JERSEY HOSPITALS is very long, so we have added another pages. See a list of medical professionals associated with VIRTUA WEST JERSEY HOSPITALS.