RIVERVIEW MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare RIVERVIEW MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of RIVERVIEW MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with RIVERVIEW MEDICAL CENTER, Survey Analysis.)

In the briefest summary, RIVERVIEW MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in RED BANK, NJ. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310034. It does provide emergency services. There are 587 medical professionals and 159 doctor groups affiliated with the hospital. On average at RIVERVIEW MEDICAL CENTER, emergency patients were charged $26,528. This is lower than the state average of $26,911. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended RIVERVIEW MEDICAL CENTER, while only 5% did not recommend going to RIVERVIEW MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for RIVERVIEW MEDICAL CENTER

Address:

ONE RIVERVIEW PLAZA
RED BANK, NJ 07701
(732) 741-2700
Click for Map

Medicare Provider Number:

310034

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for RIVERVIEW MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for RIVERVIEW MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVERVIEW MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 15 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of RIVERVIEW MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RIVERVIEW MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RIVERVIEW MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at RIVERVIEW MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $17
Outpatient (1 to 3 days Prior to Index Hospital Admission) $194
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $624
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,640
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $20
Carrier (During Index Hospital Admission) $1,710
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $584
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $182
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,366
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,050
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,964
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $90
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,050
Total (Complete Episode) $26,528

Infection Rates at RIVERVIEW MEDICAL CENTER

These measures show how often patients at RIVERVIEW MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.98 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,996.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 4.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,295.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.53 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.66 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.38 / Same
SSI - Colon Surgery: Number of Procedures 151.00 / Same
SSI - Colon Surgery: Predicted Cases 3.70 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 1.62 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 111.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.87 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.53 / Same
MRSA Bacteremia: Upper Confidence Limit 4.02 / Same
MRSA Bacteremia: Patient Days 54,213.00 / Same
MRSA Bacteremia: Predicted Cases 2.40 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.67 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.36 / Better
Clostridium Difficile (C.Diff): Patient Days 51,034.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 22.54 / Better
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Better
Clostridium Difficile (C.Diff) 0.13 / Better

How RIVERVIEW MEDICAL CENTER Compares to Other Similar Facilities

This is how RIVERVIEW MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RED BANK, NJ

Worst Hospitals in RED BANK, NJ

Percentages of Complications and Deaths at RIVERVIEW MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 13% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 11.3% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 17.6% SAME
Death rate for stroke patients 15.5% SAME
Pressure ulcer rate 0.5% SAME
Death rate among surgical inpatients with serious treatable complications 137.76% SAME
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.86% SAME
Postoperative acute kidney injury requiring dialysis rate 1.35% SAME
Postoperative respiratory failure rate 8.47% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.86% SAME
Postoperative sepsis rate 4.4% SAME
Postoperative wound dehiscence rate 1.75% SAME
Abdominopelvic accidental puncture or laceration rate 0.92% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.92% SAME

Skilled Nursing Facilities Near RIVERVIEW MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RIVERVIEW MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Sunnyside Manor 5:
Jamaica Hospital Medical Center T C U 5:
Sea View Hospital Rehabilitation Center and Home 5:
De La Salle Hall 5:
King Manor Care and Rehabilitation Center 5:
Childrens Specialized Hospital Toms River 5:
Complete Care at Wall LLC 5:
Lynbrook Restorative Therapy and Nursing 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
Complete Care at Arbors 5:
The Manor 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Mcauley Hall Health Care Cente 5:
Bartley Nursing and Rehab 5:
Imperial Care Center 5:
Careone at Somerset Valley 5:
Care Connection Rahway 5:
Jamaica Hospital Nursing Home Co Inc 5:
Complete Care at Woodlands 5:
Careone at Holmdel 5:
Careone at The Highlands 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Mount Sinai South Nassau T C U 5:
New Gouverneur Hospital S N F 5:
Coral Harbor Rehabilitation and Healthcare Center 5:
Careone at East Brunswick 5:
Continuing Care at Seabrook 5:
Continuing Care at Lantern Hill 5:
Hartwyck at Oak Tree 5:
Complete Care at Ocean Grove LLC 5:
Reformed Church Home 5:
Sea Crest Nursing and Rehabilitation Center 5:
Harrogate 5:
Applewood Estates 5:
Preferred Care at Wall 5:
Hampton Ridge Healthcare and Rehabilitation 5:
Shore View Nursing and Rehabilitation Center 5:
Elizabeth Nursing and Rehab 5:
Beacon Rehabilitation and Nursing Center 5:
Parker at Somerset, Inc 5:
Complete Care at Shrewsbury LLC 5:
Park Avenue Extended Care Facility 5:
Silvercrest 5:
Townhouse Center For Rehabilitation and Nursing 5:
Queen of Peace Residence 5:
N Y S Veterans Home In N Y C 5:
Carmel Richmond Healthcare and Rehab Center 5:
Childrens Specialized Hospital Mountainside 5:
Regency Heritage Nursing and Rehabilitation Center 4:
Concord Healthcare and Rehabilitation Center 4:
Aristacare at Norwood Terrace 4:
Meadow Lakes 4:
South Shore Rehabilitation and Nursing Center 4:
Atrium Center For Rehabilitation and Nursing 4:
Staten Island Care Center 4:
Gardens at Monroe Healthcare and Rehabilitation 4:
Seagate Rehabilitation and Nursing Center 4:
Meadowbrook Care Center 4:
Crest Pointe Rehabilitation and Healthcare Center 4:
Promenade Rehabilitation and Health Care Center 4:
Ditmas Park Care Center 4:
Beach Terrace Care Center 4:
Rose Garden Nursing and Rehabilitation Center 4:
Tower Lodge Care Center 4:
Fountain View Care Center 4:
Bensonhurst Center For Rehab and Healthcare 4:
The Atrium at Navesink Harbor 4:
Acclaim Rehabilitation and Nursing Center 4:
Peace Care St Ann's 4:
The Grand Pavilion For Rhb and Nrsg at Rockville Ctr 4:
Complete Care at Green Acres 4:
Preferred Care at Old Bridge, LLC 4:
Autumn Lake Healthcare at Old Bridge 4:
Linden Center For Nursing and Rehabilitation 4:
Careone at Middletown 4:
Elmora Hills Health and Rehabilitation Center 4:
Anchor Care and Rehabilitation Center 4:
Rockville Skilled Nursing and Rehab Center, L L C 4:
Rutland Nursing Home, Inc 4:
Peninsula Nursing and Rehabilitation Center 4:
Premier Nsg and Rehab Center of Far Rockaway 4:
The Jewish Home For Rehabilitation and Nursing 3:
Queens Nassau Rehabilitation and Nursing Center 3:
Brookhaven Rehab and Health Care Center L L C 3:
Willow Springs Rehabilitation and Healthcare Ctr 3:
Roosevelt Care Center at Old Bridge 3:
Allaire Rehab and Nursing 3:
Spring Creek Rehabilitation and Nursing Care Center 3:
Four Seasons Nursing and Rehabilitation Center 3:
St Joseph's Home Al and Nc, Inc 3:
Jersey Shore Center 3:
Leisure Chateau Rehabilitation 3:
Menorah Home and Hospital For Aged and Infirm 3:
Cranbury Center 3:
The Elms Rehab and Healthcare Center of Cranbury 3:
Eger Health Care and Rehabilitation Center 3:
Excel Care at Manalapan 3:
Grandell Rehabilitation and Nursing Center 3:
Complete Care at Clark LLC 3:
Aristacare at Manchester 3:

Medical Groups Affiliated with RIVERVIEW MEDICAL CENTER

There are 587 doctors and 159 medical groups that are affiliated with RIVERVIEW MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with RIVERVIEW MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with RIVERVIEW MEDICAL CENTER.

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