HARTFORD HOSPITAL Review

Get Information, Ratings, Surveys, and Compare HARTFORD HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 66%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HARTFORD HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HARTFORD HOSPITAL, Survey Analysis.)

In the briefest summary, HARTFORD HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in HARTFORD, CT. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70025. It does provide emergency services. There are 1,608 medical professionals and 186 doctor groups affiliated with the hospital. On average at HARTFORD HOSPITAL, emergency patients were charged $28,806. This is higher than the state average of $25,960. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 66% of the patients surveyed definitely recommended HARTFORD HOSPITAL, while only 8% did not recommend going to HARTFORD HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for HARTFORD HOSPITAL

Address:

80 SEYMOUR STREET
HARTFORD, CT 06102
(860) 545-5000
Click for Map

Medicare Provider Number:

70025

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for HARTFORD HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for HARTFORD HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARTFORD HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 20 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 22 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HARTFORD HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HARTFORD HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HARTFORD HOSPITAL: Not Available

Detailed table for spending and period for patients at HARTFORD HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $31
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $42
Outpatient (1 to 3 days Prior to Index Hospital Admission) $333
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $796
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,698
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $1,910
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,010
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $91
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,478
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $909
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,813
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $120
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,532
Total (Complete Episode) $28,806

Infection Rates at HARTFORD HOSPITAL

These measures show how often patients at HARTFORD HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.67 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.42 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 25,537.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 27.20 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 27.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.06 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 25,967.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 42.33 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.14 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.50 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.45 / Same
SSI - Colon Surgery: Number of Procedures 593.00 / Same
SSI - Colon Surgery: Predicted Cases 15.86 / Same
SSI - Colon Surgery: Observed Cases 14.00 / Same
SSI - Colon Surgery 0.88 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.65 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 364.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.98 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.34 / Same
MRSA Bacteremia: Lower Confidence Limit 0.18 / Better
MRSA Bacteremia: Upper Confidence Limit 0.72 / Better
MRSA Bacteremia: Patient Days 239,249.00 / Better
MRSA Bacteremia: Predicted Cases 21.00 / Better
MRSA Bacteremia: Observed Cases 8.00 / Better
MRSA Bacteremia 0.38 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.41 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.67 / Better
Clostridium Difficile (C.Diff): Patient Days 230,767.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 122.76 / Better
Clostridium Difficile (C.Diff): Observed Cases 65.00 / Better
Clostridium Difficile (C.Diff) 0.53 / Better

How HARTFORD HOSPITAL Compares to Other Similar Facilities

This is how HARTFORD HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HARTFORD, CT

Worst Hospitals in HARTFORD, CT

Percentages of Complications and Deaths at HARTFORD HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.6% SAME
Death rate for heart attack patients 11.8% SAME
Death rate for CABG surgery patients 2.2% SAME
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients 18.4% SAME
Death rate for stroke patients 14.1% SAME
Pressure ulcer rate 0.31% SAME
Death rate among surgical inpatients with serious treatable complications 163.2% SAME
Iatrogenic pneumothorax rate 0.37% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.91% SAME
Postoperative acute kidney injury requiring dialysis rate 1.11% SAME
Postoperative respiratory failure rate 5.32% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.07% SAME
Postoperative sepsis rate 6.06% SAME
Postoperative wound dehiscence rate 2.29% SAME
Abdominopelvic accidental puncture or laceration rate 0.96% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.81% Better

Skilled Nursing Facilities Near HARTFORD HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HARTFORD HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Mclean Health Center 5:
Southington Care Center 5:
Pilgrim Manor 5:
Julian J Levitt Family Nursing Home 5:
Touchpoints at Bloomfield 5:
John L. Levitow Health Care Center 5:
Chestelm Health and Rehabilitation Center 5:
Portland Care and Rehab Center 5:
Seabury 5:
West Hartford Health and Rehabilitation Center 5:
Whitney Rehabilitation Care Center 5:
Touchpoints at Chestnut 5:
Connecticut Baptist Homes, Inc 5:
Avon Health Center 5:
Jerome Home 5:
Meadowbrook of Granby 5:
Evergreen Health Care Center 5:
Manchester Rehabilitation and Healthcare Center 5:
Caleb Hitchcock Health Center 5:
Livewell Connecticut 5:
St Joseph's Residence 5:
Cook Willow Health and Rehabilitation Center, Inc. 5:
Ark Healthcare and Rehabilitation at Governor's Hous 4:
Elim Park Baptist Home, Inc 4:
The Curtis Home St Elizabeth Center 4:
Vantage at Westfield LLC 4:
Hebrew Center For Health and Rehabilitation 4:
East Longmeadow Skilled Nursing Center 4:
Parkville Care Center 4:
Hughes Health and Rehabilitation 4:
Autumn Lake Healthcare at Bucks Hill 4:
Complete Care at Kimberly Hall-South 4:
Regency House Nursing and Rehabilitation Center 4:
Cherry Brook Health Care Center 4:
Twin Maples Healthcare, Inc 4:
Ingraham Manor 4:
Mansfield Center For Nursing and Rehabilitation 4:
Trinity Hill Care Center 4:
Water's Edge Center For Health and Rehab 4:
Autumn Lake Healthcare at New Britain 4:
Vernon Rehabilitation and Healthcare Center 4:
Countryside Manor of Bristol 3:
Avery Nursing Home/noble Building 3:
Westside Care Center 3:
Loomis Lakeside at Reeds Landing 3:
Chelsea Place Care Center 3:
Agawam South Rehab and Nursing 3:
Touchpoints at Manchester 3:
Crestfield Rehabilitation Center and Fenwood Manor 3:
Agawam East Rehab and Nursing 3:
Complete Care at Middlebury 3:
Agawam West Rehab and Nursing 3:
Aaron Manor Nursing and Rehabilitation 3:
Agawam North Rehab and Nursing 3:
60 West 3:
Beacon Brook Health Center 3:
The Bradley Home and Pavilion 3:
The Suffield House 3:
Maple View Manor 3:
Bel-Air Manor Nursing and Rehabilitation Center 3:
The Pines at Bristol For Nursing and Rehabilitation 3:
Chestnut Hill of East Longmeadow 3:
Monsignor Bojnowski Manor 3:
Mattatuck Health Care Fac 3:
Jefferson House 3:
Apple Rehab Colchester 3:
Apple Rehab Coccomo 3:
Glastonbury Health Care Center, Inc 3:
Waterbury Center For Nursing and Rehabilitation LLC 2:
Amberwoods of Farmington 2:
Complete Care at Meriden, LLC 2:
Silver Springs Care Center 2:
Complete Care at Harrington Court LLC 2:
Windsor Health and Rehabilitation Center, LLC 2:
Complete Care at Glendale LLC 2:
Apple Rehab Avon 2:
Saint Mary Home 2:
Apple Rehab Cromwell 2:
Ledgecrest Health Care Center 2:
Torrington Center For Nursing and Rehabilitation LLC 2:
Marlborough Health and Rehabilitation Center 2:
Bloomfield Health Care Center 2:
Cheshire House Health Care Fac 2:
Complete Care at Fox Hill 2:
Wadsworth Glen Health Care and Rehabilitation Cent 2:
Civita Care Center at Newington 2:
Parkway Pavilion Health and Rehabilitation Center 2:
Bickford Health Care Center 2:
Fresh River Healthcare 2:
Cobalt Lodge Health Care and Rehabilitation Center 2:
Vantage at Hampden LLC 2:
Shady Knoll 2:
Masonicare Health Center 2:
Autumn Lake Healthcare at West Hartford 1:
The Summit at Plantsville 1:
Miller Memorial Community 1:
Riverside Health and Rehabilitation 1:
Skyview Rehab and Nursing 1:
Middlesex Health Care Center 1:
Autumn Lake Healthcare at Cromwell 1:

Medical Groups Affiliated with HARTFORD HOSPITAL

There are 1,608 doctors and 186 medical groups that are affiliated with HARTFORD HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HARTFORD HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HARTFORD HOSPITAL.