JOHN DEMPSEY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare JOHN DEMPSEY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 78%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of JOHN DEMPSEY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with JOHN DEMPSEY HOSPITAL, Survey Analysis.)

In the briefest summary, JOHN DEMPSEY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in FARMINGTON, CT. Its five star rating is 3 . Its type of ownership is Government - Local. The facility's Medicare ID is 70036. It does provide emergency services. There are 594 medical professionals and 67 doctor groups affiliated with the hospital. On average at JOHN DEMPSEY HOSPITAL, emergency patients were charged $25,841. This is lower than the state average of $25,960. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 78% of the patients surveyed definitely recommended JOHN DEMPSEY HOSPITAL, while only 5% did not recommend going to JOHN DEMPSEY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for JOHN DEMPSEY HOSPITAL

Address:

263 FARMINGTON AVE
FARMINGTON, CT 06032
(860) 679-1145
Click for Map

Medicare Provider Number:

70036

Type:

Acute Care Hospitals

Ownership:

Government - Local

Overall Hospital Quality Star Rating for JOHN DEMPSEY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for JOHN DEMPSEY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN DEMPSEY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 10 %
Patients who reported that YES, they did discuss whether they would need help after discharge 90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 78 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of JOHN DEMPSEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHN DEMPSEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHN DEMPSEY HOSPITAL: Not Available

Detailed table for spending and period for patients at JOHN DEMPSEY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $27
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $11
Outpatient (1 to 3 days Prior to Index Hospital Admission) $35
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $20
Carrier (1 to 3 days Prior to Index Hospital Admission) $660
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,646
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $9
Carrier (During Index Hospital Admission) $1,371
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,038
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $133
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,548
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,166
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,725
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $158
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,276
Total (Complete Episode) $25,841

Infection Rates at JOHN DEMPSEY HOSPITAL

These measures show how often patients at JOHN DEMPSEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.09 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.72 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,232.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.84 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.52 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,664.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.87 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.58 / Same
SSI - Colon Surgery: Number of Procedures 118.00 / Same
SSI - Colon Surgery: Predicted Cases 3.13 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.32 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 70.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.59 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.02 / Same
MRSA Bacteremia: Upper Confidence Limit 1.90 / Same
MRSA Bacteremia: Patient Days 54,597.00 / Same
MRSA Bacteremia: Predicted Cases 2.59 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.39 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.72 / Better
Clostridium Difficile (C.Diff): Patient Days 52,562.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 32.09 / Better
Clostridium Difficile (C.Diff): Observed Cases 14.00 / Better
Clostridium Difficile (C.Diff) 0.44 / Better

How JOHN DEMPSEY HOSPITAL Compares to Other Similar Facilities

This is how JOHN DEMPSEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FARMINGTON, CT

Worst Hospitals in FARMINGTON, CT

Percentages of Complications and Deaths at JOHN DEMPSEY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 13.6% SAME
Death rate for pneumonia patients 17.5% SAME
Death rate for stroke patients 15.2% SAME
Pressure ulcer rate 0.18% SAME
Death rate among surgical inpatients with serious treatable complications 163.51% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.26% SAME
Postoperative acute kidney injury requiring dialysis rate 1.83% SAME
Postoperative respiratory failure rate 6.27% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.03% SAME
Postoperative sepsis rate 5.89% SAME
Postoperative wound dehiscence rate 1.82% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near JOHN DEMPSEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHN DEMPSEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Livewell Connecticut 5:
Mclean Health Center 5:
Connecticut Baptist Homes, Inc 5:
Evergreen Health Care Center 5:
Southington Care Center 5:
Seabury 5:
Portland Care and Rehab Center 5:
Chestelm Health and Rehabilitation Center 5:
Caleb Hitchcock Health Center 5:
Whitney Rehabilitation Care Center 5:
River Glen Health Care Center 5:
Avon Health Center 5:
Pilgrim Manor 5:
John L. Levitow Health Care Center 5:
St Joseph's Residence 5:
Manchester Rehabilitation and Healthcare Center 5:
Julian J Levitt Family Nursing Home 5:
West Hartford Health and Rehabilitation Center 5:
Jerome Home 5:
Pomperaug Woods Health Center 5:
Touchpoints at Chestnut 5:
Parkville Care Center 4:
Autumn Lake Healthcare at New Britain 4:
Hebrew Center For Health and Rehabilitation 4:
Lutheran Home of Southbury Inc 4:
Hughes Health and Rehabilitation 4:
Autumn Lake Healthcare at Bucks Hill 4:
Cherry Brook Health Care Center 4:
Twin Maples Healthcare, Inc 4:
Complete Care at Kimberly Hall-South 4:
Touchpoints at Bloomfield 4:
Regency House Nursing and Rehabilitation Center 4:
The Curtis Home St Elizabeth Center 4:
Elim Park Baptist Home, Inc 4:
Cook Willow Health and Rehabilitation Center, Inc. 4:
Countryside Manor of Bristol 4:
The Bradley Home and Pavilion 4:
Ingraham Manor 4:
Vernon Rehabilitation and Healthcare Center 4:
Ark Healthcare and Rehabilitation at Governor's Hous 4:
Water's Edge Center For Health and Rehab 4:
Jefferson House 3:
Agawam West Rehab and Nursing 3:
Glastonbury Health Care Center, Inc 3:
Apple Rehab Colchester 3:
Agawam North Rehab and Nursing 3:
Beacon Brook Health Center 3:
Trinity Hill Care Center 3:
East Longmeadow Skilled Nursing Center 3:
Agawam South Rehab and Nursing 3:
Chelsea Place Care Center 3:
Touchpoints at Manchester 3:
The Suffield House 3:
Apple Rehab Coccomo 3:
Fresh River Healthcare 3:
Vantage at Hampden LLC 3:
Aaron Manor Nursing and Rehabilitation 3:
Windsor Health and Rehabilitation Center, LLC 3:
60 West 3:
Meadowbrook of Granby 3:
Complete Care at Middlebury 3:
Agawam East Rehab and Nursing 3:
Mattatuck Health Care Fac 3:
Maple View Manor 3:
Chestnut Hill of East Longmeadow 3:
Bel-Air Manor Nursing and Rehabilitation Center 3:
The Pines at Bristol For Nursing and Rehabilitation 3:
Monsignor Bojnowski Manor 3:
Cobalt Lodge Health Care and Rehabilitation Center 2:
Amberwoods of Farmington 2:
Avery Nursing Home/noble Building 2:
Westside Care Center 2:
Waterbury Center For Nursing and Rehabilitation LLC 2:
Complete Care at Meriden, LLC 2:
Complete Care at Harrington Court LLC 2:
Apple Rehab Avon 2:
Saint Mary Home 2:
Masonicare Health Center 2:
Civita Care Center at Cheshire 2:
Torrington Center For Nursing and Rehabilitation LLC 2:
Autumn Lake Healthcare at Cromwell 2:
Bloomfield Health Care Center 2:
Silver Springs Care Center 2:
Apple Rehab Cromwell 2:
Ledgecrest Health Care Center 2:
Marlborough Health and Rehabilitation Center 2:
Complete Care at Fox Hill 2:
Parkway Pavilion Health and Rehabilitation Center 2:
Bickford Health Care Center 2:
Woodlake at Tolland Rehabilitation and Nursing Cente 2:
Hamden Rehabilitation and Health Care Center 2:
Complete Care at Glendale LLC 2:
Shady Knoll 2:
Civita Care Center at Newington 2:
Cheshire House Health Care Fac 2:
The Springs at Watermark East Hill 2:
Village Green of Bristol Rehab and Health Center 2:
Abbott Terrace Health Center 1:
Apple Rehab Farmington Valley 1:
Salmon Brook Rehab and Nursing 1:

Medical Groups Affiliated with JOHN DEMPSEY HOSPITAL

There are 594 doctors and 67 medical groups that are affiliated with JOHN DEMPSEY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with JOHN DEMPSEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with JOHN DEMPSEY HOSPITAL.