CENTRA HEALTH, HOSPICE OF THE HILLS Reviews

A Review of the Data

Prepared by Richard Saunders as of February 21, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes numerous tables of data on hospice organizations on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of CENTRA HEALTH, HOSPICE OF THE HILLS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Performance Data, Patient Survey Results, and Service Area.)

CENTRA HEALTH, HOSPICE OF THE HILLS: General Information

Hospice services are typically delivered at a facility or in home, so the physical address for CENTRA HEALTH, HOSPICE OF THE HILLS is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.

Patient Survey Results for CENTRA HEALTH, HOSPICE OF THE HILLS

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

Performance Data

Below are the results of the survey results for CENTRA HEALTH, HOSPICE OF THE HILLS based on the Home Health Care Consumer Assessment of Healthcare Providers and Systems ("HHCAHPS Survey”). If state level results are available a comparison to state averages is shown.

Service Area

CENTRA HEALTH, HOSPICE OF THE HILLS provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

24501 22922 22949 22967 22971 22976 23221 23462 23927 23960 24101 24121 24122 24139 24161 24502 24503 24504 24505 24506 24517 24521 24522 24523 24526 24528 24531 24533 24536 24538 24540 24549 24550 24551 24553 24554 24556 24557 24563 24565 24569 24571 24572 24574 24576 24577 24588 24593 24599 27455