About Mountain View Manor Nursing Center
Mountain View Manor Nursing Center, located in Bryson City, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Mountain View Manor Nursing Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.31 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the DIVERSICARE HEALTHCARE network. This chain operates 46 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Mountain View Manor Nursing Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Apr 17, 2025 |
| Weighted Average | 59 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 19.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.4% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 59.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 23.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 77.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 17 complaints
- 2025: 2 complaints
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 25, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| May 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 12, 2024 | Ensure each resident receives an accurate assessment. |
| Mar 12, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Mar 12, 2024 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Mar 12, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Mar 12, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Mar 12, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Mar 12, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 12, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 12, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 12, 2024 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. |
| Mar 12, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities |
| Mar 12, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Mar 12, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 12, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 12, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Mar 12, 2024 | Provide and implement an infection prevention and control program. |
| Mar 12, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| May 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
HARRIS REGIONAL HOSPITAL
SYLVA, NC
CHEROKEE INDIAN HOSPITAL AUTHORITY
CHEROKEE, NC
DLP SWAIN COUNTY HOSPITAL LLC
BRYSON CITY, NC
Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Eckerd Living Center | N/A | 5 |
| Graham Healthcare and Rehabilitation Center | N/A | 3 |
| Macon Valley Nursing and Rehabilitation Center | N/A | 2 |
| Skyland Care Center | N/A | 2 |
| Mountain View Manor Nursing Center | N/A | 1 |
| Valley View Care and Rehabilitation | N/A | 2 |
| Maggie Valley Nursing and Rehabilitation | N/A | 1 |
| Vero Health and Rehab of Sylva | N/A | 1 |
| Tsali Care Center | N/A | 2 |
Related Analysis
Best Nursing Homes in Bryson City, NC
Compare Mountain View Manor Nursing Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Mountain View Manor Nursing Center directly at 8284882101. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.