About Skyland Care Center
Skyland Care Center, located in Sylva, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Skyland Care Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.48 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Skyland Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Weighted Average | 49 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 20.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 35.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 5.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 77.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 27.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 82.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 3 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 06, 2024 | Provide and implement an infection prevention and control program. |
| Dec 04, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Mar 31, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jul 18, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jul 18, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 18, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 18, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 18, 2023 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Jul 18, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
Nearby Hospitals
HARRIS REGIONAL HOSPITAL
SYLVA, NC
HAYWOOD REGIONAL MEDICAL CENTER
CLYDE, NC
CHEROKEE INDIAN HOSPITAL AUTHORITY
CHEROKEE, NC
DLP SWAIN COUNTY HOSPITAL LLC
BRYSON CITY, NC
Owner & Operator Information
Management & Direction
- MISTIE COOLEY MANAGING CONTROL - GOVERNING BODY
- MISTIE COOLEY CORPORATE OFFICER
- MISTIE COOLEY OPERATIONAL/MANAGERIAL CONTROL
- MELISSA DILLS OPERATIONAL/MANAGERIAL CONTROL
- MELISSA DILLS ADP OF THE SNF
- THOMAS GATEWOOD MANAGING CONTROL - GOVERNING BODY
- THOMAS GATEWOOD CORPORATE OFFICER
- CARLOS VARGAS OPERATIONAL/MANAGERIAL CONTROL
- CARLOS VARGAS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Eckerd Living Center | N/A | 5 |
| Skyland Terrace and Rehabilitation | N/A | 4 |
| Smoky Mountain Health and Rehabilitation Center | N/A | 4 |
| Silver Bluff | N/A | 3 |
| Macon Valley Nursing and Rehabilitation Center | N/A | 2 |
| Skyland Care Center | N/A | 2 |
| Mountain View Manor Nursing Center | N/A | 1 |
| Maggie Valley Nursing and Rehabilitation | N/A | 1 |
| Autumn Care of Waynesville | N/A | 1 |
| Vero Health and Rehab of Sylva | N/A | 1 |
Related Analysis
Best Nursing Homes in Sylva, NC
Compare Skyland Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Skyland Care Center directly at 8285868935. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.