About The Timbers of Cass County
The Timbers Of Cass County, located in Dowagiac, MI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Timbers of Cass County
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.41 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ATRIUM CENTERS network. This chain operates 26 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Timbers of Cass County provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Jan 08, 2026 |
| Weighted Average | 83 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 82.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 52.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 5 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 12, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Apr 11, 2025 | Provide activities to meet all resident's needs. |
| Apr 11, 2025 | Ensure the activities program is directed by a qualified professional. |
| Apr 11, 2025 | Provide and implement an infection prevention and control program. |
| Apr 11, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 04, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 29, 2024 | Provide and implement an infection prevention and control program. |
| Jul 29, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 29, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 29, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 15, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
Nearby Hospitals
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MEMORIAL HOSPITAL OF SOUTH BEND
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THREE RIVERS HEALTH
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ELKHART GENERAL HOSPITAL
ELKHART, IN
LAKELAND HOSPITAL, ST JOSEPH
ST JOSEPH, MI
BRONSON LAKEVIEW HOSPITAL
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UNITY PHYSICIANS HOSPITAL
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MEDICAL BEHAVIORAL HOSPITAL - MISHAWAKA
MISHAWAKA, IN
COREWELL HEALTH WATERVLIET HOSPITAL
WATERVLIET, MI
ASCENSION BORGESS LEE HOSPITAL
DOWAGIAC, MI
KALAMAZOO BEHAVIORAL HEALTH HOSPITAL
KALAMAZOO, MI
Owner & Operator Information
Business Entity
ATRIUM TIMBERS LLC
Ownership Structure
- AMICUS CAPITAL HOLDINGS INC Indirect
- AMICUS CAPITAL HOLDINGS INC. EMPLOYEE STOCK OWNERSHIP TRUST Indirect
- ATRIUM CENTERS LLC Indirect
- ORION OPERATING SERVICES LLC Direct: 100%
Management & Direction
- SUSAN ALBRIGHT ROSS ADP OF THE SNF
- SUSAN ALBRIGHT ROSS OPERATIONAL/MANAGERIAL CONTROL
- AMICUS CAPITAL HOLDINGS INC ADP OF THE SNF
- AMICUS CAPITAL HOLDINGS INC OPERATIONAL/MANAGERIAL CONTROL
- AMICUS CAPITAL HOLDINGS INC. EMPLOYEE STOCK OWNERSHIP TRUST ADP OF THE SNF
- AMICUS PROPERTIES LLC ADP OF THE SNF
- JULIE AMSBURY OPERATIONAL/MANAGERIAL CONTROL
- JULIE AMSBURY ADP OF THE SNF
- CURT ANDERSON OPERATIONAL/MANAGERIAL CONTROL
- CURT ANDERSON ADP OF THE SNF
- ATRIUM CENTERS MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ATRIUM CENTERS MANAGEMENT LLC ADP OF THE SNF
- ATRIUM CENTERS LLC OPERATIONAL/MANAGERIAL CONTROL
- BROAD RIVER REHABILITATION ADP OF THE SNF
- JILL CHERRY OPERATIONAL/MANAGERIAL CONTROL
- JILL CHERRY ADP OF THE SNF
- DEANN CLARKE OPERATIONAL/MANAGERIAL CONTROL
- DEANN CLARKE ADP OF THE SNF
- JASMINE DORSEY OPERATIONAL/MANAGERIAL CONTROL
- JASMINE DORSEY ADP OF THE SNF
- EVERGREEN TWO LLC ADP OF THE SNF
- FORVIS MAZARS LLP ADP OF THE SNF
- SAMUEL GENIAC OPERATIONAL/MANAGERIAL CONTROL
- SAMUEL GENIAC ADP OF THE SNF
- DAVID HELLER ADP OF THE SNF
- DAVID HELLER MANAGING CONTROL - GOVERNING BODY
- DAVID HELLER OPERATIONAL/MANAGERIAL CONTROL
- CINDY JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- CINDY JOHNSON MANAGING CONTROL - GOVERNING BODY
- CINDY JOHNSON ADP OF THE SNF
- LEADERSTAT LTD ADP OF THE SNF
- OCS REAL ESTATE HOLDINGS LLC ADP OF THE SNF
- OMNICARE LLC ADP OF THE SNF
- ORION OPERATING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ORION PROPERTIES TEN LLC ADP OF THE SNF
- MIGUEL PAREDES ADP OF THE SNF
- PLANTE & MORAN ADP OF THE SNF
- ROBERT SCHMIDT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cardinal Nursing and Rehabilitation Center | N/A | 5 |
| Elkhart Meadows | N/A | 5 |
| Hubbard Hill Estates Inc | N/A | 5 |
| Miller's Merry Manor | N/A | 4 |
| Holy Cross Village at Notre Dame Inc | N/A | 5 |
| East Lake Nursing and Rehabilitation Center | N/A | 5 |
| The Milton Home | N/A | 5 |
| Belltower Health and Rehabilitation Center | N/A | 4 |
| Creekside Village | N/A | 4 |
| West Bend Nursing and Rehabilitation | N/A | 4 |
Related Analysis
Best Nursing Homes in Dowagiac, MI
Compare The Timbers of Cass County to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Timbers of Cass County directly at 2697827828. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.