About Driftwood Healthcare Center - Santa Cruz
Driftwood Healthcare Center - Santa Cruz, located in SANTA CRUZ, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Driftwood Healthcare Center - Santa Cruz
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 3.99 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.99 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MARINER HEALTH CARE network. This chain operates 17 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Driftwood Healthcare Center - Santa Cruz provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Dec 12, 2025 |
| Weighted Average | 94 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 6 complaints
- 2025: 1 complaint
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 12, 2024 | Address subsistence needs for staff and patients. |
| Dec 12, 2024 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| Oct 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 30, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 30, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 30, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 15, 2023 | Ensure proper usage of power strips and extension cords. |
| Jun 15, 2023 | Have properly installed electrical wiring and gas equipment. |
| Jun 15, 2023 | Meet other general requirements that are deficient. |
Nearby Hospitals
SANTA CLARA VALLEY MEDICAL CENTER
SAN JOSE, CA
WATSONVILLE COMMUNITY HOSPITAL
WATSONVILLE, CA
GOOD SAMARITAN HOSPITAL
SAN JOSE, CA
NATIVIDAD MEDICAL CENTER
SALINAS, CA
KAISER FOUNDATION HOSPITAL-SAN JOSE
SAN JOSE, CA
DOMINICAN HOSPITAL
SANTA CRUZ, CA
SALINAS VALLEY MEMORIAL HOSPITAL
SALINAS, CA
SUTTER MATERNITY & SURGERY CENTER OF SANTA CRUZ
SANTA CRUZ, CA
SANTA CRUZ COUNTY PSYCHIATRIC HEALTH FACILITY
SANTA CRUZ, CA
SAN JOSE BEHAVIORAL HEALTH
SAN JOSE, CA
Owner & Operator Information
Business Entity
DRIFTWOOD SANTA CRUZ OPERATING COMPANY LP
Ownership Structure
- CAPITAL FUNDING LLC Direct: NO PERCENTAGE PROVIDED
- GC OPERATING COMPANY LLC Direct: 99%
- GRANCARE LLC Indirect
- EMILY GRUNSTEIN Indirect
- MARINER HEALTH CARE INC. Indirect
- MHC HOLDING COMPANY Indirect
- MHC WEST HOLDING COMPANY Indirect
- NATIONAL SENIOR CARE INC. Indirect
Management & Direction
- KEVIN HADFIELD ADP OF THE SNF
- KEVIN HADFIELD MANAGING CONTROL - GOVERNING BODY
- KEVIN HADFIELD OPERATIONAL/MANAGERIAL CONTROL
- NAVDEEP KAUR ADP OF THE SNF
- NAVDEEP KAUR OPERATIONAL/MANAGERIAL CONTROL
- NAVDEEP KAUR MANAGING CONTROL - GOVERNING BODY
- SAMAN SABOUNCHI OPERATIONAL/MANAGERIAL CONTROL
- SAMAN SABOUNCHI ADP OF THE SNF
- DENNIS SARCAUGA ADP OF THE SNF
- DENNIS SARCAUGA OPERATIONAL/MANAGERIAL CONTROL
- DENNIS SARCAUGA MANAGING CONTROL - GOVERNING BODY
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Saratoga Retirement Community Health Center | N/A | 5 |
| Canterbury Woods | N/A | 5 |
| Pacific Coast Manor | N/A | 5 |
| Woodlands Healthcare Center | N/A | 5 |
| The Terraces of Los Gatos | N/A | 5 |
| Childrens Hc Org No Ca -Pediatric Hospital D/p Snf | N/A | 5 |
| Childrens Hc Org No Ca Saratoga Pediatric Subacute | N/A | 5 |
| Sunny View Manor | N/A | 5 |
| Windsor The Ridge Rehabilitation Center | N/A | 5 |
| Creekside Post-Acute | N/A | 4 |
Related Analysis
Best Nursing Homes in SANTA CRUZ, CA
Compare Driftwood Healthcare Center - Santa Cruz to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Driftwood Healthcare Center - Santa Cruz directly at 8314756323. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.