The 10 Worst Nursing Homes in Louisiana

Updated as of January 01, 2024

A list of the ten worst skilled nursing homes in Louisiana. Based on the Weighted Health Inspection Score developed by the Centers for Medicare and Medicaid Services.

Click here to see the best skilled nursing facilities in Louisiana.

Compare the Worst Nursing Homes in Louisiana

Every year, thousands of seniors, their families, and friends are faced with the difficult decision of choosing a skilled nursing facility, either because someone is recuperating after a hospital visit or for end-of-life care. This is usually an issue that arises suddenly, and the decision makers are not equipped with the right knowledge and information to make a good decision. Not knowing how to decide, they turn to others for recommendations. Word of mouth, along with geography, are constantly cited as the most important factors in choosing a skilled nursing facility. Choosing a facility with such limited information can lead to significant problems. Not all skilled nursing facilities are the same and the people that you trust to recommend a facility may not know enough about the facility and the alternatives to be a competent guide.

Providing the type of care that residents of skilled nursing facilities require is very difficult. The range of issues that are being treated is vast and the needs cover both people recuperating and recovering as well as those facing end-of-life issues. Residents require significant help with basic daily activities as well as supplemental needs like oxygen and 24/7 monitoring.

To help people who are facing this difficult situation, we have compiled a list of the worst Louisiana skilled nursing facilities and the the best skilled nursing facilities. (We have also compiled the best and worst nursing homes by city for most cities in the United States, links are shown at the bottom on this page.) The lists are based on data provided by The Centers for Medicare & Medicaid (“CMS”) and include information gathered from detailed annual inspections, monthly reporting, complaint histories, deficiency reports and much more.

The list below calls out the worst skilled nursing facilities in Louisiana. For the most part these facilities should be avoided. All the facilities have issues with cleanliness and safety and a large number of the facilities have been flagged by CMS as locations where abuse has either occurred or is highly likely.

Avoiding these facilities may not always be an option either because of geographic, monetary, or occupancy constraints. However, being in a bad nursing home does not mean that the resident will not improve. If you have a loved one in one of these facilities, we encourage you to visit often and to ask that friends and other family visit too. It is well documented that positive outcomes for skilled nursing residents is highly correlated with the number and diversity of people visiting the resident. Being there, getting to know the staff, showing the staff that the resident has people that care about him or her is critical. There may not always be a better option, but your direct involvement can make a difference.

To see a more detailed analysis of the performance on skilled nursing facilities in Louisiana, including staffing, COVID-19 infections, historical occupancy levels and recent trends, look at our detailed analysis page.

Nursing Home Rating
Heritage Manor of Franklinton
2000 MAIN STREET
FRANKLINTON, LA
463.17
/
Jefferson Healthcare Center
2200 JEFFERSON HWY
JEFFERSON, LA
437.67
Ferncrest Manor Living Center
14500 HAYNES BLVD.
NEW ORLEANS, LA
418.83
/
Lakeshore Manor Nursing and Rehab
1400 LINDBERG DRIVE
SLIDELL, LA
418.50
Colfax Nursing and Rehab, LLC
366 WEBB SMITH DRIVE
COLFAX, LA
395.17
Sage Rehabilitation Hospital Snf
8000 SUMMA AVENUE
BATON ROUGE, LA
384.00
The Guest House Skilled Nursing Rehabilitation
9225 NORMANDIE DRIVE
SHREVEPORT, LA
364.17
Legacy at St Christina
122 HILLSDALE DRIVE
PINEVILLE, LA
294.50
/
Chateau De Notre Dame Community Care Center
2832 BURDETTE STREET
NEW ORLEANS, LA
288.83
/
Our Lady of Wisdom Community Care Center
5600 GENERAL DEGAULLE DR
NEW ORLEANS, LA
285.50

Nursing Homes with the warning icon () have been flagged by CMS for abuse.

How We Compile Nursing Home Ratings in Louisiana

Every month, we rank all of the skilled nursing facilities in Louisiana. These rankings are based on data provided by The Centers for Medicare & Medicaid measures ("CMS"), including the CMS 5-Star Rating System and the Health Inspection Scores. The list of the Worst Skilled Nursing Facilities in Louisiana is based on the weighted overall health inspection score which is a composite of CMS's three most recent skilled nursing home inspection scores weighted to give the most recent inspection more importance.

The CMS 5-Star Rating System rates skilled nursing facilities from one to five stars, with one star being the lowest and five stars being the highest. The rating system also rates Louisiana nursing homes across five different dimensions including overall rating, health inspection rating, quality measures rating, overall staffing rating, and RN staffing rating (RN is an acronym for Registered Nurse).

In addition to the 5-Star Rating System, CMS provides numerical metrics that summarize:

  • Health Inspection Domain. The health inspection rating is based on the three most recent standard surveys for each nursing home, results from any complaint investigations during the most recent three-year period, and any repeat revisits needed to verify that required corrections have brought the facility back into compliance. CMS calculates a weighted deficiency score based on points assigned to health deficiencies identified in each active provider’s current health inspection survey and the two prior surveys (including revisits), as well as deficiency findings from the most recent three years of complaint investigations. More recent surveys are weighted more heavily than older surveys: the most recent period (cycle 1) is assigned a weighting factor of 1/2, the previous period (cycle 2) has a weighting factor of 1/3, and the second prior survey (cycle 3) has a weighting factor of 1/6. The weighted time period scores are then summed to create the survey score for each facility.
  • Staffing Domain. Using multiple reporting methods, CMS calculates the amount of time that the nursing staff spends with residents. This is measured across multiple dimensions, one each for three different levels of nursing, including Registered Nurses (“RNs”), Licensed Practical Nurses (“LPNs”), and Certified Nursing Assistants (“CNAs”), plus one metric that totals all contributions. These metrics are expressed in hours per resident per day. CMS also provides state-level and national averages for the metrics to allow for additional comparisons.
  • Quality Measures Domain. A set of quality measures (QMs) has been developed from MDS-based indicators to describe the quality of care provided in nursing homes. These measures address a broad range of functioning and health status in multiple care areas. The facility rating for the QM domain is based on performance on a subset of 11 (out of 18) of the QMs. Ratings for the QM domain are calculated using the three most recent quarters for which data are available. This time period specification was selected to increase the number of assessments available for calculating the QM rating, increasing the stability of estimates and reducing the number of facilities that do not have enough data to report QM ratings.
  • Abuse Flag. Abuse is always a concern in skilled nursing facilities. To highlight the issue, CMS has extracted this feature as its own flag. Facilities with an actual abuse event or where the potential for abuse has been shown for the past two years are flagged. The Health Inspection Score is capped at 2-stars for nursing homes that have been flagged for abuse.

Skilled nursing facilities that are new and do not have at least two surveys completed are not rated by CMS. These facilities may have health inspection scores that can be used to evaluate the facility.

One complication in Louisiana nursing home inspections is the COVID-19 pandemic. Although inspections should be performed every 12 months, COVID has decreased this frequency. While CMS admits that only in “rare cases” do these inspections increase to 15 months, our analysis suggests that this time frame may be even longer. This report shows that the time between inspections is now just under 500 days (more than sixteen months). There are now hundreds of skilled nursing homes in the United States that have not been inspected in more than 24 months. This list shows the skilled nursing homes with the longest period since being inspected. According to the CMS data, these homes have not been inspected since 2018!

Skilled Nursing Home Abuse in Louisiana

Abuse is always going to be an issue with skilled nursing facilities. Skilled nursing facility residents need help with so many basic things and they are suffering, confused, and frustrated. If you are the friend or relative of a nursing home resident, we guarantee that you will be constantly fretting about whether your loved one is receiving proper and timely care. Abuse feels like a violation of your trust, but it happens. CMS actively monitors nursing homes not just for actual abuse but also for indicators that suggest that abuse might be occurring. Homes where abuse has either occurred or might be occurring are flagged. A very high percentage of the worst skilled nursing facilities in Louisiana have been flagged for abuse. We have marked these facilities both on the list of the worst skilled nursing facilities and on the detailed page for each of the facilities.

How to Report a Nursing Homes in Louisiana

If you run into an issue at a Louisiana nursing home, there are a few steps you can take to make sure the issue is reported. First, speak with the immediate staff. If the problem is not solved, speak with a director or administrator, doctor, or any other employee of a high level.

As required by Medicare and Medicaid, reports and complaints must go through a grievance procedure. Per the Center for Medicare & Medicaid Services, a grievance is “an expression of dissatisfaction (other than an organization determination) with any aspect of the operations, activities, or behavior of a Medicare health plan, or its providers, regardless of whether remedial action is requested”. All grievances must be filed in writing or verbally within 60 days of the event prompting the grievance.

To report a Louisiana nursing home for quality of care, go through a grievance procedure through your Medicare or Medicaid plan. You can also go through the Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIO). These groups serve to help with complaints made regarding the quality of care by Medicare providers. You can also choose to go through both Medicare and a BFCC-QIO.

Worst Nursing Homes in the Largest Louisiana Cities

All of the following nursing homes have been given a Weighted Health Inspection Score by the Centers for Medicare and Medicaid Services. Every year, nursing homes in Louisiana go through an unannounced inspection performed by independent state examiners. These examiners look at factors such as cleanliness, hazards, and safety to perform the inspection. Points are given to nursing homes based on their deficiency in a certain category. Thus, a higher Weighted All Cycles Score means more problems and lower quality of care.

The list below ranks the homes with the highest (worst) weighted scores. The score is shown next to the facility name. The list also shows the two most recent deficiencies for each of the nursing homes.

Worst Nursing Homes in New Orleans

  • Ferncrest Manor Living Center (418.833)
    • Provide appropriate treatment and care according to orders, resident?s preferences and goals. (2023-10-25)
    • Provide safe, appropriate dialysis care/services for a resident who requires such services. (2023-10-25)
  • Chateau De Notre Dame Community Care Center (288.833)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-12-22)
    • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. (2023-12-22)
  • Our Lady of Wisdom Community Care Center (285.5)
    • Keep residents' personal and medical records private and confidential. (2023-07-04)
    • Respond appropriately to all alleged violations. (2023-07-04)
  • St Margaret's Daughters Home (77.333)
    • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-12-28)
    • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (2023-11-26)
  • St Bernard Nursing and Rehab (62.667)
    • Meet other general requirements. (2023-10-10)
    • Have approved installation, maintenance and testing program for fire alarm systems. (2023-10-06)
  • Lafon Nursing Facility of The Holy Family (40.667)
    • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2023-11-20)
    • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (2023-11-15)
  • St Jude's Nursing Home (37.333)
    • Ensure residents have reasonable access to and privacy in their use of communication methods. (2023-08-07)
    • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2023-08-07)
  • Jo Ellen Smith Convalescent Center (25.333)
    • Provide enough food/fluids to maintain a resident's health. (2023-09-23)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2023-04-28)
  • Willow Wood at Woldenberg Village (22.667)
    • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-10-08)
    • Allow residents to self-administer drugs if determined clinically appropriate. (2023-10-08)
  • Covenant Home (18)
    • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (2023-08-12)
    • Provide and implement an infection prevention and control program. (2023-08-10)

Worst Nursing Homes in Baton Rouge

  • Sage Rehabilitation Hospital Snf (384)
    • Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. (2023-12-06)
    • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-12-06)
  • Center Point Health Care and Rehab (224.667)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-08-07)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2023-08-07)
  • Central Guest House Healthcare and Rehabilitation Ce (207.5)
    • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (2023-11-24)
    • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. (2023-03-31)
  • Mid City Community Nursing and Rehab (143.833)
    • Provide safe and appropriate respiratory care for a resident when needed. (2023-06-24)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2023-06-24)
  • White Oak Post Acute Care (129)
    • Dispose of garbage and refuse properly. (2023-09-29)
    • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-09-29)
  • Pines Retirement Center of Baton Rouge (94.667)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-11-27)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2023-11-27)
  • Landmark of Baton Rouge (69.667)
    • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (2023-10-20)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2023-03-24)
  • Heritage Manor of Baton Rouge Ii (67.333)
    • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (2023-12-15)
    • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (2023-12-15)
  • St Clare Manor Nursing and Rehabilitation (64.667)
    • Provide enough food/fluids to maintain a resident's health. (2023-11-22)
    • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (2023-03-17)
  • Capitol House Nursing and Rehab Center (64.667)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-08-20)
    • Ensure residents have reasonable access to and privacy in their use of communication methods. (2023-08-20)

Worst Nursing Homes in Shreveport

  • The Guest House Skilled Nursing Rehabilitation (364.167)
    • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2023-09-14)
    • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (2023-09-14)
  • Pierremont Healthcare Center (211.167)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2023-11-13)
    • Ensure services provided by the nursing facility meet professional standards of quality. (2023-11-13)
  • Highland Place Rehab and Nursing Center (86)
    • Ensure each resident receives an accurate assessment. (2023-07-23)
    • Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. (2023-07-23)
  • The Bradford Skilled Nursing and Rehabilitation (84)
    • Ensure services provided by the nursing facility meet professional standards of quality. (2023-11-24)
    • Reasonably accommodate the needs and preferences of each resident. (2023-09-08)
  • Claiborne Healthcare Center (56.667)
    • Protect each resident from the wrongful use of the resident's belongings or money. (2023-09-28)
    • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (2023-08-18)
  • Southern Hills Healthcare and Rehabilitation (54.667)
    • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (2023-08-31)
    • Ensure each resident receives an accurate assessment. (2023-03-31)
  • Heritage Manor West (46.667)
    • Reasonably accommodate the needs and preferences of each resident. (2023-03-03)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2023-03-03)
  • Spring Lake Skilled Nursing and Rehabilitation (40.667)
    • Install corridor and hallway doors that block smoke. (2023-09-12)
    • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. (2023-09-12)
  • Progressive Care Center (40)
    • Reasonably accommodate the needs and preferences of each resident. (2023-04-01)
    • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (2023-04-01)
  • Heritage Manor of Stratmore Nursing and Rehab Ctr (36.667)
    • Reasonably accommodate the needs and preferences of each resident. (2023-02-15)
    • Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. (2023-02-15)

Worst Nursing Homes in Lafayette

  • Camelot Rehabilitation at Magnolia Park (177.167)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2023-10-12)
    • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (2023-10-12)
  • Maison De Lafayette (175.333)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-10-06)
    • Provide appropriate treatment and care according to orders, resident?s preferences and goals. (2023-08-21)
  • Cornerstone at The Ranch (118.667)
    • Honor the resident's right to organize and participate in resident/family groups in the facility. (2023-08-21)
    • Allow residents to self-administer drugs if determined clinically appropriate. (2023-08-21)
  • Knollwood Manor (117.5)
    • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (2022-09-08)
    • Assure that each resident?s assessment is updated at least once every 3 months. (2022-09-08)
  • Coal Creek Post Acute and Assisted Living (99.667)
    • Provide care and assistance to perform activities of daily living for any resident who is unable. (2022-10-18)
    • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (2022-10-18)
  • Majestic Care of Lafayette (78)
    • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (2023-10-09)
    • Provide safe and appropriate respiratory care for a resident when needed. (2023-10-09)
  • St Mary Healthcare Center (76)
    • Protect each resident from the wrongful use of the resident's belongings or money. (2023-09-21)
    • Have approved installation, maintenance and testing program for fire alarm systems. (2023-04-14)
  • Courtyard Manor Nurse Care Center and Assisted Liv (64.667)
    • Have approved installation, maintenance and testing program for fire alarm systems. (2023-10-20)
    • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (2023-10-06)
  • River Oaks Retirement Manor (64.667)
    • Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. (2023-09-29)
    • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (2023-09-29)
  • Rosewalk Village at Lafayette (49.333)
    • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (2023-04-21)
    • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (2023-04-21)

Worst Nursing Homes in Lake Charles

  • Rosewood Nursing Center (70.667)
    • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. (2023-07-19)
    • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2023-03-24)
  • Grand Cove Nursing and Rehabilitation Center (64.667)
    • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (2023-10-16)
    • Provide appropriate treatment and care according to orders, resident?s preferences and goals. (2023-10-16)
  • Landmark of Lake Charles (53.333)
    • Ensure each resident receives an accurate assessment. (2023-11-17)
    • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (2023-11-17)
  • Calcasieu Community Care Center (50.4)
    • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (2023-12-16)
    • Ensure each resident receives an accurate assessment. (2023-12-16)
  • Lake Charles Care Center (44.667)
    • Ensure each resident receives an accurate assessment. (2023-06-02)
    • PASARR screening for Mental disorders or Intellectual Disabilities (2023-06-02)
  • The Gardens and Guardian (34.667)
    • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (2023-08-03)
    • Ensure each resident receives an accurate assessment. (2023-08-03)
  • Resthaven Nursing and Rehab Center, LLC (17.333)
    • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (2023-07-31)
    • Assess the resident when there is a significant change in condition (2023-07-31)

Worst Skilled Nursing Homes in Other States

See the worst skilled nursing homes in other states: