MULTICARE GOOD SAMARITAN HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MULTICARE GOOD SAMARITAN HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 59%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MULTICARE GOOD SAMARITAN HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MULTICARE GOOD SAMARITAN HOSPITAL, Survey Analysis.)

In the briefest summary, MULTICARE GOOD SAMARITAN HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in PUYALLUP, WA. Its five star rating is 1 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 500079. It does provide emergency services. There are 700 medical professionals and 133 doctor groups affiliated with the hospital. On average at MULTICARE GOOD SAMARITAN HOSPITAL, emergency patients were charged $21,534. This is lower than the state average of $24,702. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 59% of the patients surveyed definitely recommended MULTICARE GOOD SAMARITAN HOSPITAL, while only 10% did not recommend going to MULTICARE GOOD SAMARITAN HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MULTICARE GOOD SAMARITAN HOSPITAL

Address:

401 15TH AVENUE SE
PUYALLUP, WA 98372
(253) 697-2102
Click for Map

Medicare Provider Number:

500079

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MULTICARE GOOD SAMARITAN HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MULTICARE GOOD SAMARITAN HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MULTICARE GOOD SAMARITAN HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 67 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 24 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 75 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 18 %
Patients who reported that their doctors "Always" listened carefully to them 64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 25 %
Patients who reported that their doctors "Always" explained things in a way they could understand 62 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 28 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 34 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MULTICARE GOOD SAMARITAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MULTICARE GOOD SAMARITAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MULTICARE GOOD SAMARITAN HOSPITAL: Not Available

Detailed table for spending and period for patients at MULTICARE GOOD SAMARITAN HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $31
Outpatient (1 to 3 days Prior to Index Hospital Admission) $126
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $778
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,226
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,284
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $591
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $215
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,928
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $885
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,965
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $106
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,350
Total (Complete Episode) $21,534

Infection Rates at MULTICARE GOOD SAMARITAN HOSPITAL

These measures show how often patients at MULTICARE GOOD SAMARITAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.14 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.87 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 12,980.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 12.69 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.39 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,151.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 13.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.59 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.03 / Same
SSI - Colon Surgery: Number of Procedures 112.00 / Same
SSI - Colon Surgery: Predicted Cases 2.90 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 101.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.85 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.72 / Same
MRSA Bacteremia: Upper Confidence Limit 2.53 / Same
MRSA Bacteremia: Patient Days 98,104.00 / Same
MRSA Bacteremia: Predicted Cases 7.03 / Same
MRSA Bacteremia: Observed Cases 10.00 / Same
MRSA Bacteremia 1.42 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.60 / Better
Clostridium Difficile (C.Diff): Patient Days 92,735.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 62.25 / Better
Clostridium Difficile (C.Diff): Observed Cases 26.00 / Better
Clostridium Difficile (C.Diff) 0.42 / Better

How MULTICARE GOOD SAMARITAN HOSPITAL Compares to Other Similar Facilities

This is how MULTICARE GOOD SAMARITAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PUYALLUP, WA

Worst Hospitals in PUYALLUP, WA

Percentages of Complications and Deaths at MULTICARE GOOD SAMARITAN HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 13.2% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 11.4% SAME
Death rate for heart failure patients 13.7% SAME
Death rate for pneumonia patients 18.9% SAME
Death rate for stroke patients 13.7% SAME
Pressure ulcer rate 1.33% Worse
Death rate among surgical inpatients with serious treatable complications 210.24% Worse
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 4.02% SAME
Postoperative acute kidney injury requiring dialysis rate 1.43% SAME
Postoperative respiratory failure rate 7.93% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.21% SAME
Postoperative sepsis rate 4.23% SAME
Postoperative wound dehiscence rate 2.12% SAME
Abdominopelvic accidental puncture or laceration rate 1.65% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.23% SAME

Skilled Nursing Facilities Near MULTICARE GOOD SAMARITAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MULTICARE GOOD SAMARITAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Washington Soldiers Home 5:
Life Care Center of South Hill 5:
Rainier Rehabilitation 5:
Heron's Key 5:
Mission Healthcare at Renton 5:
Briarwood at Timber Ridge 5:
Caroline Kline Galland Home 5:
The Oaks at Lakewood 4:
Arcadia Medical Resort of University Place 4:
Avamere Transitional Care of Puget Sound 4:
Cottesmore of Life Care 4:
Garden Terrace Healthcare Center of Federal Way 4:
Judson Park Health Center 4:
Avamere Rehabilitation of Burien 4:
Life Care Center of Port Orchard 4:
Avamere Rehabilitation of Issaquah 4:
Puyallup Nursing and Rehabilitation Center 3:
Tacoma Nursing and Rehabilitation Center 3:
Birch Creek Post Acute and Rehabilitation 3:
Eliseo 3:
Lea Hill Rehabilitation and Care Center 3:
Wesley Homes Health Center 3:
Avamere Rehabilitation at Ridgemont 3:
Life Care Center of Puyallup 2:
Avamere Heritage Rehabilitation of Tacoma 2:
Alaska Gardens Health and Rehabilitation 2:
Avamere at Pacific Ridge 2:
Park Rose Care Center 2:
Canterbury House 2:
Gig Harbor Health and Rehabilitation 2:
Avalon Care Center - Federal Way 2:
Life Care Center of Federal Way 2:
Renton Health and Rehabilitation 2:
Roo Lan Health and Rehab 1:
Heartwood Extended Healthcare 1:
Linden Grove Health Care Center 1:
Enumclaw Health and Rehab Center 1:
Orchard Park Health Care and Rehab Center 1:
Auburn Post Acute 1:
Hallmark Manor 1:
North Auburn Rehab and Health Center 1:
Puget Sound Transitional Care 1:
Benson Heights Rehabilitation Center 1:
Valley View Skilled Nursing and Rehabilitation 1:
North Bend Post Acute 1:

Medical Groups Affiliated with MULTICARE GOOD SAMARITAN HOSPITAL

There are 700 doctors and 133 medical groups that are affiliated with MULTICARE GOOD SAMARITAN HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MULTICARE GOOD SAMARITAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MULTICARE GOOD SAMARITAN HOSPITAL.