CONTACT INFORMATION REVIEWS & MORE DATA

SACRED HEART MEDICAL CENTER - RIVERBEND

  • Date Updated: January 31, 2024
  • Address: 3333 RIVERBEND DRIVE, SPRINGFIELD, OR 97477
  • Phone (541) 222-7300
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 75%
mAP

  About SACRED HEART MEDICAL CENTER - RIVERBEND

SACRED HEART MEDICAL CENTER - RIVERBEND is a Acute Care Hospitals. It is in SPRINGFIELD, OR. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 380102. It does provide emergency services. There are 591 medical professionals and 92 doctor groups affiliated with the hospital. On average at SACRED HEART MEDICAL CENTER - RIVERBEND, emergency patients were charged $24,784. This is higher than the state average of $23,898. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SACRED HEART MEDICAL CENTER - RIVERBEND to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SACRED HEART MEDICAL CENTER - RIVERBEND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SACRED HEART MEDICAL CENTER - RIVERBEND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SACRED HEART MEDICAL CENTER - RIVERBEND: Not Available

Detailed table for spending and period for patients at SACRED HEART MEDICAL CENTER - RIVERBEND:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $51
Outpatient (1 to 3 days Prior to Index Hospital Admission) $417
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $779
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,223
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $1,542
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $583
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $259
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,841
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $756
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,028
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $87
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,162
Total (Complete Episode) $24,784

Infection Rates at SACRED HEART MEDICAL CENTER - RIVERBEND

These measures show how often patients at SACRED HEART MEDICAL CENTER - RIVERBEND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.68 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 11,946.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 10.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.54 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,021.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.36 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.16 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.68 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.97 / Same
SSI - Colon Surgery: Number of Procedures 441.00 / Same
SSI - Colon Surgery: Predicted Cases 11.65 / Same
SSI - Colon Surgery: Observed Cases 14.00 / Same
SSI - Colon Surgery 1.20 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.07 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 269.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.38 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.42 / Same
MRSA Bacteremia: Lower Confidence Limit 0.13 / Same
MRSA Bacteremia: Upper Confidence Limit 1.39 / Same
MRSA Bacteremia: Patient Days 97,302.00 / Same
MRSA Bacteremia: Predicted Cases 5.88 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.51 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.15 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.47 / Better
Clostridium Difficile (C.Diff): Patient Days 95,391.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 43.53 / Better
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Better
Clostridium Difficile (C.Diff) 0.28 / Better

How SACRED HEART MEDICAL CENTER - RIVERBEND Compares to Other Similar Facilities

This is how SACRED HEART MEDICAL CENTER - RIVERBEND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SPRINGFIELD, OR

Worst Hospitals in SPRINGFIELD, OR

Percentages of Complications and Deaths at SACRED HEART MEDICAL CENTER - RIVERBEND

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 13.1% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 8.5% SAME
Death rate for heart failure patients 11.9% SAME
Death rate for pneumonia patients 17.5% SAME
Death rate for stroke patients 12.6% SAME
Pressure ulcer rate 0.25% SAME
Death rate among surgical inpatients with serious treatable complications 158.81% SAME
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.49% SAME
Postoperative acute kidney injury requiring dialysis rate 0.99% SAME
Postoperative respiratory failure rate 7.27% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.57% SAME
Postoperative sepsis rate 3.24% SAME
Postoperative wound dehiscence rate 2.13% SAME
Abdominopelvic accidental puncture or laceration rate 1.71% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.72% Better

Skilled Nursing Facilities Near SACRED HEART MEDICAL CENTER - RIVERBEND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SACRED HEART MEDICAL CENTER - RIVERBEND ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Avamere Rehabilitation of Eugene 5:
Coast Fork Nursing Center 4:
Creswell Health and Rehabilitation Center 4:
Creekside Health and Rehab of Cascadia 3:
Marquis Springfield 3:
Green Valley Rehabilitation Health Center 3:
Cascade Manor 2:
South Hills Rehabilitation Cen 2:
Hillside Heights Rehabilitation Center 1:
Valley West Health Care Center 1:
Avamere Riverpark of Eugene 1:
Avamere Rehabilitation of Junction City 1:

Medical Groups Affiliated with SACRED HEART MEDICAL CENTER - RIVERBEND

There are 591 doctors and 92 medical groups that are affiliated with SACRED HEART MEDICAL CENTER - RIVERBEND.

Affiliated Doctor Groups


The list of medical professionals associated with SACRED HEART MEDICAL CENTER - RIVERBEND is very long, so we have added another pages. See a list of medical professionals associated with SACRED HEART MEDICAL CENTER - RIVERBEND.

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