PROVIDENCE PORTLAND MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare PROVIDENCE PORTLAND MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PROVIDENCE PORTLAND MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PROVIDENCE PORTLAND MEDICAL CENTER, Survey Analysis.)

In the briefest summary, PROVIDENCE PORTLAND MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in PORTLAND, OR. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 380061. It does provide emergency services. There are 1,224 medical professionals and 131 doctor groups affiliated with the hospital. On average at PROVIDENCE PORTLAND MEDICAL CENTER, emergency patients were charged $24,799. This is higher than the state average of $23,898. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended PROVIDENCE PORTLAND MEDICAL CENTER, while only 3% did not recommend going to PROVIDENCE PORTLAND MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PROVIDENCE PORTLAND MEDICAL CENTER

Address:

4805 NE GLISAN STREET
PORTLAND, OR 97213
(503) 215-1111
Click for Map

Medicare Provider Number:

380061

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for PROVIDENCE PORTLAND MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for PROVIDENCE PORTLAND MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE PORTLAND MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PROVIDENCE PORTLAND MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE PORTLAND MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE PORTLAND MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PROVIDENCE PORTLAND MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $9
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $49
Outpatient (1 to 3 days Prior to Index Hospital Admission) $228
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $799
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,891
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $20
Carrier (During Index Hospital Admission) $1,714
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $654
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $265
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,743
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,116
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,202
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $103
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $987
Total (Complete Episode) $24,799

Infection Rates at PROVIDENCE PORTLAND MEDICAL CENTER

These measures show how often patients at PROVIDENCE PORTLAND MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.05 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.51 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 16,922.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 16.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,402.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 11.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 10.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.37 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.51 / Same
SSI - Colon Surgery: Number of Procedures 375.00 / Same
SSI - Colon Surgery: Predicted Cases 10.07 / Same
SSI - Colon Surgery: Observed Cases 8.00 / Same
SSI - Colon Surgery 0.80 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.65 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 207.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.81 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.08 / Better
MRSA Bacteremia: Upper Confidence Limit 0.83 / Better
MRSA Bacteremia: Patient Days 119,578.00 / Better
MRSA Bacteremia: Predicted Cases 9.80 / Better
MRSA Bacteremia: Observed Cases 3.00 / Better
MRSA Bacteremia 0.31 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 116,004.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 60.42 / Better
Clostridium Difficile (C.Diff): Observed Cases 22.00 / Better
Clostridium Difficile (C.Diff) 0.36 / Better

How PROVIDENCE PORTLAND MEDICAL CENTER Compares to Other Similar Facilities

This is how PROVIDENCE PORTLAND MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PORTLAND, OR

Worst Hospitals in PORTLAND, OR

Percentages of Complications and Deaths at PROVIDENCE PORTLAND MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.8% SAME
Death rate for heart attack patients 12.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.8% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 19.4% SAME
Death rate for stroke patients 15.4% SAME
Pressure ulcer rate 0.21% SAME
Death rate among surgical inpatients with serious treatable complications 166.89% SAME
Iatrogenic pneumothorax rate 0.35% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.09% SAME
Postoperative acute kidney injury requiring dialysis rate 1.58% SAME
Postoperative respiratory failure rate 9.94% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.85% SAME
Postoperative sepsis rate 4.79% SAME
Postoperative wound dehiscence rate 1.91% SAME
Abdominopelvic accidental puncture or laceration rate 0.67% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.88% SAME

Skilled Nursing Facilities Near PROVIDENCE PORTLAND MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE PORTLAND MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Marquis Hope Village 5:
Marquis Newberg 5:
Marquis Oregon City Post Acute Rehab 5:
Marquis Tualatin Post Acute Rehab 5:
Willamette View Health Center 5:
Regency Gresham Nursing and Rehab Center 5:
Avalon Care Center - Portland 5:
Prestige Care and Rehabilitation of Reedwood 5:
Mirabella Portland 5:
Marquis Mill Park 5:
Marquis Forest Grove Post Acute Rehab 5:
Holladay Park Plaza 5:
Marquis Wilsonville Post Acute Rehab 4:
Oregon City Health Care Center 4:
Avamere Rehabilitation of Clackamas 4:
Fernwood Supportive Living at Madrona Grove 4:
Avamere Rehabilitation of Beaverton 4:
Marquis Vermont Hills 4:
Marquis Autumn Hills Memory Care 4:
Village Health Care 4:
Marquis Centennial Post Acute Rehab 4:
Providence Child Center 4:
Hillsboro Health and Rehabilitation Center 4:
Village Manor of Cascadia 4:
Prestige Care and Rehabilitation - Camas 4:
The Oaks at Timberline 4:
Salmon Creek Post Acute and Rehabilitation 4:
Columbia Care Center 4:
Rose Linn Care Center 3:
The Pearl at Kruse Way 3:
West Hills Health and Rehabilitation 3:
Secora Rehabilitation of Cascadia 3:
Fairlawn Health and Rehab of Cascadia 3:
Marquis Mt Tabor 3:
Belmont Care and Rehabilitation 3:
Avamere Rehabilitation of Hillsboro 3:
Portland Health and Rehabilitation Center 3:
Prestige Care and Rehabilitation - Menlo Park 3:
Porthaven Healthcare Center 3:
Marquis Piedmont Post Acute Rehab 3:
Avamere Rehabilitation of Cascade Park 3:
Discovery Nursing and Rehab of Vancouver 3:
Avamere Rehabilitation of Oregon City 2:
Avamere Crestview of Portland 2:
Cedar Crossings 2:
Cascade Terrace 2:
Maryville 2:
Friendship Health Center 2:
Laurelhurst Village 2:
Forest Grove Rehabilitation and Care Center 2:
Park Forest Care Center 2:
Vancouver Specialty and Rehab Care 2:
Brookfield Health and Rehab of Cascadia 2:
Meadow Park Care 2:
Chehalem Health and Rehab 1:
Avamere Rehabilitation of King City 1:
Tigard Rehabilitation and Care 1:
Prestige Post-Acute and Rehab Center - Milwaukie 1:
Gracelen Care Center 1:
Robison Jewish Health Center 1:
Gresham Post Acute Care and Rehabilitation 1:
Gateway Care and Retirement 1:
East Portland Care Center 1:
Glisan Care Center 1:
Fernhill Rehabilitation and Care 1:
Hudson Bay Health and Rehabilitation 1:

Medical Groups Affiliated with PROVIDENCE PORTLAND MEDICAL CENTER

There are 1,224 doctors and 131 medical groups that are affiliated with PROVIDENCE PORTLAND MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with PROVIDENCE PORTLAND MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE PORTLAND MEDICAL CENTER.