CONTACT INFORMATION REVIEWS & MORE DATA

CHAPMAN GLOBAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  January 31, 2024
  • Address:  2601 E CHAPMAN AVE, ORANGE, CA 92869
  • Phone:  (714) 633-0011
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   48%

  About CHAPMAN GLOBAL MEDICAL CENTER

CHAPMAN GLOBAL MEDICAL CENTER is a Acute Care Hospitals. It is in ORANGE, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50745. It DOES NOT provide emergency services. There are 59 medical professionals and 34 doctor groups affiliated with the hospital. On average at CHAPMAN GLOBAL MEDICAL CENTER, emergency patients were charged $29,762. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHAPMAN GLOBAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 16 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 58 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 20 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 16 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 42 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 29 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 27 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 35 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 15 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 21 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 50 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 25 %
Patients who reported that YES, they were given information about what to do during their recovery at home 75 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 32 %
Patients who reported that YES, they did discuss whether they would need help after discharge 68 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 13 %
Patients who "Strongly Agree" they understood their care when they left the hospital 37 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 19 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 26 %
Patients who "Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 14 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 33 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 53 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 20 %
Patients who reported YES, they would definitely recommend the hospital 48 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of CHAPMAN GLOBAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHAPMAN GLOBAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHAPMAN GLOBAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at CHAPMAN GLOBAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $13
Outpatient (1 to 3 days Prior to Index Hospital Admission) $43
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $34
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $812
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,533
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,632
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $753
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $107
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,392
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $372
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $8,009
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $67
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,945
Total (Complete Episode) $29,762

Infection Rates at CHAPMAN GLOBAL MEDICAL CENTER

These measures show how often patients at CHAPMAN GLOBAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 987.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.71 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 4.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,127.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.38 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 2.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.05 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 6,902.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.28 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.02 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.48 / Same
Clostridium Difficile (C.Diff): Patient Days 6,902.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 3.33 / Same
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Same
Clostridium Difficile (C.Diff) 0.30 / Same

How CHAPMAN GLOBAL MEDICAL CENTER Compares to Other Similar Facilities

This is how CHAPMAN GLOBAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ORANGE, CA

Worst Hospitals in ORANGE, CA

Percentages of Complications and Deaths at CHAPMAN GLOBAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.4% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.47% SAME
Postoperative acute kidney injury requiring dialysis rate 1.57% SAME
Postoperative respiratory failure rate 10.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.38% SAME
Postoperative sepsis rate 5.95% SAME
Postoperative wound dehiscence rate 2% SAME
Abdominopelvic accidental puncture or laceration rate 1.08% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.01% SAME

Skilled Nursing Facilities Near CHAPMAN GLOBAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHAPMAN GLOBAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

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