PROVIDENCE ST. JOSEPH HOSPITAL Review

Get Information, Ratings, Surveys, and Compare PROVIDENCE ST. JOSEPH HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 76%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PROVIDENCE ST. JOSEPH HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PROVIDENCE ST. JOSEPH HOSPITAL, Survey Analysis.)

In the briefest summary, PROVIDENCE ST. JOSEPH HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in ORANGE, CA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 50069. It does provide emergency services. There are 549 medical professionals and 117 doctor groups affiliated with the hospital. On average at PROVIDENCE ST. JOSEPH HOSPITAL, emergency patients were charged $30,132. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 76% of the patients surveyed definitely recommended PROVIDENCE ST. JOSEPH HOSPITAL, while only 5% did not recommend going to PROVIDENCE ST. JOSEPH HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PROVIDENCE ST. JOSEPH HOSPITAL

Address:

1100 WEST STEWART DR
ORANGE, CA 92868
(714) 633-9111
Click for Map

Medicare Provider Number:

50069

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for PROVIDENCE ST. JOSEPH HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for PROVIDENCE ST. JOSEPH HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE ST. JOSEPH HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 57 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 64 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 19 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PROVIDENCE ST. JOSEPH HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE ST. JOSEPH HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE ST. JOSEPH HOSPITAL: Not Available

Detailed table for spending and period for patients at PROVIDENCE ST. JOSEPH HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $33
Outpatient (1 to 3 days Prior to Index Hospital Admission) $55
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $32
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $762
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,690
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $32
Carrier (During Index Hospital Admission) $2,155
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,107
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $212
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,157
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,090
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,623
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $215
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,930
Total (Complete Episode) $30,132

Infection Rates at PROVIDENCE ST. JOSEPH HOSPITAL

These measures show how often patients at PROVIDENCE ST. JOSEPH HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.17 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.31 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 9,349.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 7.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,569.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.60 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.12 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.29 / Same
SSI - Colon Surgery: Number of Procedures 250.00 / Same
SSI - Colon Surgery: Predicted Cases 6.35 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 0.47 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.03 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.23 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 192.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.53 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.66 / Same
MRSA Bacteremia: Lower Confidence Limit 0.08 / Same
MRSA Bacteremia: Upper Confidence Limit 1.64 / Same
MRSA Bacteremia: Patient Days 106,758.00 / Same
MRSA Bacteremia: Predicted Cases 4.03 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.50 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.90 / Better
Clostridium Difficile (C.Diff): Patient Days 99,746.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 46.88 / Better
Clostridium Difficile (C.Diff): Observed Cases 30.00 / Better
Clostridium Difficile (C.Diff) 0.64 / Better

How PROVIDENCE ST. JOSEPH HOSPITAL Compares to Other Similar Facilities

This is how PROVIDENCE ST. JOSEPH HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ORANGE, CA

Worst Hospitals in ORANGE, CA

Percentages of Complications and Deaths at PROVIDENCE ST. JOSEPH HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 11.7% SAME
Death rate for CABG surgery patients 2.8% SAME
Death rate for COPD patients 10.2% SAME
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients 16.4% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.35% SAME
Death rate among surgical inpatients with serious treatable complications 171.47% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.11% SAME
Postoperative acute kidney injury requiring dialysis rate 1.46% SAME
Postoperative respiratory failure rate 5.63% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.35% SAME
Postoperative sepsis rate 2.95% SAME
Postoperative wound dehiscence rate 1.69% SAME
Abdominopelvic accidental puncture or laceration rate 1.51% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.74% SAME

Skilled Nursing Facilities Near PROVIDENCE ST. JOSEPH HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE ST. JOSEPH HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Monterey Park Conv Hosp 5:
Foothill Regional Medical Center D/p Snf 5:
White Memorial Medical Ctr Dp 5:
Palm Terrace Care Center 5:
Chapman Care Center 5:
Newport Nursing and Rehabilitation Center 5:
La Palma Nursing Center 5:
Long Beach Post Acute 5:
Rowntree Gardens 5:
Hollenbeck Palms 5:
Pacific Haven Subacute and Healthcare Center 5:
Victoria Healthcare and Rehabilitation Center 5:
Alden Terrace Convalescent Hospital 5:
Sun Mar Nursing Center 5:
Del Mar Convalescent Hospital 5:
Villa Serena Healthcare Center 5:
Beacon Healthcare Center 5:
Corona Regional Medical Center D/p Snf 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Paramount Convalescent Hosp. 5:
Royal Oaks Manor-Bradbury Oaks 5:
Clear View Sanitarium 5:
Huntington Post Acute 5:
Park Vista at Morningside 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Penn Mar Healthcare Center 5:
Clear View Convalescent Center 5:
Harvard Creek Post Acute 5:
Park Regency Care Center 5:
Parkview Healthcare Center 5:
Anaheim Crest Nursing Center 5:
Alta Gardens Care Center 5:
Town and Country 5:
Kindred Hospital Brea D/p Snf 5:
South Coast Global Medical Center D/p Snf 5:
Greater El Monte Community Hos 5:
Villa Health Care Center 5:
Imperial Healthcare Center 5:
Greenfield Care Center of Fullerton, LLC 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Artesia Christian Home Inc. 5:
Garden Grove Post Acute 5:
St. Catherine Healthcare 5:
Socal Post-Acute Care 5:
Ararat Post Acute 5:
Inland Christian Home 5:
Orchards Skilled Nursing 5:
Ivy Creek Healthcare and Wellness Centre 5:
Intercommunity Healthcare and Rehabilitation Center 5:
Trellis Chino 5:
Heritage Park Nursing Center 5:
Temple City Healthcare 5:
Freedom Village Healthcare Center 5:
Broadway Healthcare Center 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
West Anaheim Medical Center D/p Snf 5:
Brookfield Healthcare Center 5:
Montclair Manor Care Center 5:
Mount San Antonio Gardens 5:
Coast Care Convalescent Center 5:
Whittier Nursing and Wellness Center, Inc 5:
Mission Palms Healthcare Center 5:
Citrus Nursing Center 4:
Community Extended Care Hospital of Montclair 4:
Beachside Nursing Center 4:
Bonita Hills Post Acute 4:
Pacific Care Nursing Center 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Memorial Hospital of Gardena D/p Snf 4:
Serento Rosa 4:
Alamitos Belmont Health and Rehabilitation 4:
Garden View Post Acute Rehabilitation 4:
Heritage Manor 4:
West Haven Healthcare 4:
Terrace View Care Center 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
West Covina Medical Center D/p Snf 4:
The Grove Post Acute 4:
Alta Vista Healthcare and Wellness Centre 4:
Anaheim Terrace Care Center 4:
Bonnie Brae Skilled Nursing 4:
Sunset Manor Conv Hosp 4:
Mid-Wilshire Health Care Cntr 4:
Westlake Convalescent Hospital 4:
South Coast Post Acute 4:
Buena Park Nursing Center 4:
Mainplace Post Acute 4:
Alvarado Care Center 4:
Villa Valencia Healthcare Center 4:
San Juan Hills Healthcare Center 4:
Rose Villa Health Care Center 4:
Marlora Post Acute Rehab Hosp 4:
Chino Valley Health Care Cente 4:
Bel Vista Healthcare Center 4:
Monterey Healthcare and Wellness Centre, LP 4:
El Encanto Healthcare Center 4:
Villa Del Rio Gardens 4:
Chapman Global Medical Center D/p Snf 4:
St Elizabeth Healthcare Center 4:

Medical Groups Affiliated with PROVIDENCE ST. JOSEPH HOSPITAL

There are 549 doctors and 117 medical groups that are affiliated with PROVIDENCE ST. JOSEPH HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PROVIDENCE ST. JOSEPH HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE ST. JOSEPH HOSPITAL.