ORANGE COUNTY GLOBAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare ORANGE COUNTY GLOBAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 53%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ORANGE COUNTY GLOBAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ORANGE COUNTY GLOBAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, ORANGE COUNTY GLOBAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in SANTA ANA, CA. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 50746. It does provide emergency services. There are 128 medical professionals and 74 doctor groups affiliated with the hospital. On average at ORANGE COUNTY GLOBAL MEDICAL CENTER, emergency patients were charged $29,897. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 53% of the patients surveyed definitely recommended ORANGE COUNTY GLOBAL MEDICAL CENTER, while only 10% did not recommend going to ORANGE COUNTY GLOBAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ORANGE COUNTY GLOBAL MEDICAL CENTER

Address:

1001 NORTH TUSTIN AVENUE
SANTA ANA, CA 92705
(714) 953-3610
Click for Map

Medicare Provider Number:

50746

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for ORANGE COUNTY GLOBAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for ORANGE COUNTY GLOBAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ORANGE COUNTY GLOBAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 59 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 31 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 62 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 24 %
Patients who "Agree" that they understood their responsiblities in managing their health 61 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 30 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 21 %
Patients who reported that the area around their room was "Usually" quiet at night 39 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 53 %
Patients who reported YES, they would probably recommend the hospital 37 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ORANGE COUNTY GLOBAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ORANGE COUNTY GLOBAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ORANGE COUNTY GLOBAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ORANGE COUNTY GLOBAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $138
Outpatient (1 to 3 days Prior to Index Hospital Admission) $128
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $60
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $881
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,837
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $1,926
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $675
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $313
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,775
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $737
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,091
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $60
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,233
Total (Complete Episode) $29,897

Infection Rates at ORANGE COUNTY GLOBAL MEDICAL CENTER

These measures show how often patients at ORANGE COUNTY GLOBAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.53 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.16 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 7,391.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 7.05 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 8.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,222.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.29 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.05 / Same
SSI - Colon Surgery: Upper Confidence Limit 4.91 / Same
SSI - Colon Surgery: Number of Procedures 32.00 / Same
SSI - Colon Surgery: Predicted Cases 1.00 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 1.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 71.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.66 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.27 / Same
MRSA Bacteremia: Upper Confidence Limit 2.91 / Same
MRSA Bacteremia: Patient Days 44,638.00 / Same
MRSA Bacteremia: Predicted Cases 2.81 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 1.07 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.12 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.63 / Better
Clostridium Difficile (C.Diff): Patient Days 40,773.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 19.90 / Better
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Better
Clostridium Difficile (C.Diff) 0.30 / Better

How ORANGE COUNTY GLOBAL MEDICAL CENTER Compares to Other Similar Facilities

This is how ORANGE COUNTY GLOBAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SANTA ANA, CA

Worst Hospitals in SANTA ANA, CA

Percentages of Complications and Deaths at ORANGE COUNTY GLOBAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 9.5% SAME
Death rate for pneumonia patients 16.7% SAME
Death rate for stroke patients 12.4% SAME
Pressure ulcer rate 0.23% SAME
Death rate among surgical inpatients with serious treatable complications 165.84% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.59% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 7.43% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.28% SAME
Postoperative sepsis rate 4.87% SAME
Postoperative wound dehiscence rate 1.95% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.83% SAME

Skilled Nursing Facilities Near ORANGE COUNTY GLOBAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ORANGE COUNTY GLOBAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Alta Gardens Care Center 5:
White Memorial Medical Ctr Dp 5:
Monterey Park Conv Hosp 5:
Whittier Nursing and Wellness Center, Inc 5:
Chapman Care Center 5:
Anaheim Crest Nursing Center 5:
Corona Regional Medical Center D/p Snf 5:
Villa Serena Healthcare Center 5:
Villa Health Care Center 5:
Greenfield Care Center of Fullerton, LLC 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Victoria Healthcare and Rehabilitation Center 5:
Brookfield Healthcare Center 5:
Sun Mar Nursing Center 5:
Paramount Convalescent Hosp. 5:
La Palma Nursing Center 5:
Del Mar Convalescent Hospital 5:
Montclair Manor Care Center 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Imperial Healthcare Center 5:
Palm Terrace Care Center 5:
Park Vista at Morningside 5:
Foothill Regional Medical Center D/p Snf 5:
Intercommunity Healthcare and Rehabilitation Center 5:
Socal Post-Acute Care 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Greater El Monte Community Hos 5:
Pacific Haven Subacute and Healthcare Center 5:
Coast Care Convalescent Center 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Penn Mar Healthcare Center 5:
Harvard Creek Post Acute 5:
West Anaheim Medical Center D/p Snf 5:
Artesia Christian Home Inc. 5:
South Coast Global Medical Center D/p Snf 5:
Garden Grove Post Acute 5:
Parkview Healthcare Center 5:
Town and Country 5:
Newport Nursing and Rehabilitation Center 5:
Kindred Hospital Brea D/p Snf 5:
St. Catherine Healthcare 5:
Mission Care Center 5:
Trellis Chino 5:
Long Beach Post Acute 5:
Heritage Park Nursing Center 5:
Park Regency Care Center 5:
Inland Christian Home 5:
Vista Pacifica Convalescent Hospital 5:
Rowntree Gardens 5:
Beacon Healthcare Center 5:
Orchards Skilled Nursing 5:
Mount San Antonio Gardens 5:
Freedom Village Healthcare Center 5:
Ivy Creek Healthcare and Wellness Centre 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Temple City Healthcare 5:
Hollenbeck Palms 5:
Broadway Healthcare Center 5:
Vista Pacifica Center 5:
Mission Palms Healthcare Center 5:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Mission Care Center 4:
Beachside Nursing Center 4:
Citrus Nursing Center 4:
Pacific Care Nursing Center 4:
Alamitos Belmont Health and Rehabilitation 4:
West Covina Medical Center D/p Snf 4:
Garden View Post Acute Rehabilitation 4:
The Pavilion at Sunny Hills 4:
Community Extended Care Hospital of Montclair 4:
Heritage Manor 4:
Alta Vista Healthcare and Wellness Centre 4:
The Grove Post Acute 4:
Anaheim Terrace Care Center 4:
Sierra View Care Center 4:
Buena Park Nursing Center 4:
Extended Care Hospital of Riverside 4:
South Coast Post Acute 4:
Mainplace Post Acute 4:
San Juan Hills Healthcare Center 4:
Rose Villa Health Care Center 4:
Villa Valencia Healthcare Center 4:
West Haven Healthcare 4:
Sunset Manor Conv Hosp 4:
Villa Del Rio Gardens 4:
Bonita Hills Post Acute 4:
Marlora Post Acute Rehab Hosp 4:
Bel Vista Healthcare Center 4:
Monterey Healthcare and Wellness Centre, LP 4:
Chino Valley Health Care Cente 4:
El Encanto Healthcare Center 4:
Serento Rosa 4:
Chapman Global Medical Center D/p Snf 4:
San Gabriel Conv Center 4:
Terrace View Care Center 4:
Regents Point - Windcrest 4:
Courtyard Care Center 4:
Alamitos West Health and Rehabilitation 4:
Montecito Heights Healthcare and Wellness Centre, LP 4:
St Elizabeth Healthcare Center 4:

Medical Groups Affiliated with ORANGE COUNTY GLOBAL MEDICAL CENTER

There are 128 doctors and 74 medical groups that are affiliated with ORANGE COUNTY GLOBAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with ORANGE COUNTY GLOBAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ORANGE COUNTY GLOBAL MEDICAL CENTER.