KAISER FOUNDATION HOSPITAL, RIVERSIDE Review

Get Information, Ratings, Surveys, and Compare KAISER FOUNDATION HOSPITAL, RIVERSIDE to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of KAISER FOUNDATION HOSPITAL, RIVERSIDE. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with KAISER FOUNDATION HOSPITAL, RIVERSIDE, Survey Analysis.)

In the briefest summary, KAISER FOUNDATION HOSPITAL, RIVERSIDE is one of the types of hospitals called Acute Care Hospitals. It is in RIVERSIDE, CA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50686. It does provide emergency services. There are 248 medical professionals and 14 doctor groups affiliated with the hospital. On average at KAISER FOUNDATION HOSPITAL, RIVERSIDE, emergency patients were charged $29,376. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended KAISER FOUNDATION HOSPITAL, RIVERSIDE, while only 5% did not recommend going to KAISER FOUNDATION HOSPITAL, RIVERSIDE.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for KAISER FOUNDATION HOSPITAL, RIVERSIDE

Address:

10800 MAGNOLIA AVENUE
RIVERSIDE, CA 92505
(951) 353-2000
Click for Map

Medicare Provider Number:

50686

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for KAISER FOUNDATION HOSPITAL, RIVERSIDE

Overall Rating:



The Overall Hospital Quality Star Rating for KAISER FOUNDATION HOSPITAL, RIVERSIDE summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL, RIVERSIDE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 27 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of KAISER FOUNDATION HOSPITAL, RIVERSIDE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL, RIVERSIDE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL, RIVERSIDE: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL, RIVERSIDE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $99
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $1
Carrier (1 to 3 days Prior to Index Hospital Admission) $547
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,871
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $9
Carrier (During Index Hospital Admission) $825
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $514
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $211
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,838
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,223
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,525
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $86
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,602
Total (Complete Episode) $29,376

Infection Rates at KAISER FOUNDATION HOSPITAL, RIVERSIDE

These measures show how often patients at KAISER FOUNDATION HOSPITAL, RIVERSIDE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.94 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 3.29 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,018.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.41 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,906.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.33 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.47 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.43 / Same
SSI - Colon Surgery: Number of Procedures 196.00 / Same
SSI - Colon Surgery: Predicted Cases 5.14 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 1.17 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 104.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.84 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.31 / Same
MRSA Bacteremia: Upper Confidence Limit 3.30 / Same
MRSA Bacteremia: Patient Days 55,388.00 / Same
MRSA Bacteremia: Predicted Cases 2.48 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 1.21 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.30 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.80 / Better
Clostridium Difficile (C.Diff): Patient Days 46,826.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 31.77 / Better
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Better
Clostridium Difficile (C.Diff) 0.50 / Better

How KAISER FOUNDATION HOSPITAL, RIVERSIDE Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL, RIVERSIDE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RIVERSIDE, CA

Worst Hospitals in RIVERSIDE, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL, RIVERSIDE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.39% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.44% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 4.34% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate 1.06% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.04% SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL, RIVERSIDE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL, RIVERSIDE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
University Post Acute 5:
Villa Health Care Center 5:
Arrowhead Healthcare Center, LLC 5:
Arrowhead Springs Healthcare 5:
South Coast Global Medical Center D/p Snf 5:
Redlands Healthcare Center 5:
Heritage Park Nursing Center 5:
Parkview Healthcare Center 5:
Shandin Hills Behavior Therapy Center 5:
Totally Kids Rehabilitation Hospital - D/p Snf 5:
Redlands Comm Hosp D/p Snf 5:
Chino Valley Health Care Cente 5:
Del Rosa Villa 5:
Valencia Gardens Health Care Center 5:
Vista Pacifica Center 5:
Kindred Hospital Brea D/p Snf 5:
Highland Palms Healthcare Center 5:
Montclair Manor Care Center 5:
Harvard Creek Post Acute 5:
Mount San Antonio Gardens 5:
Mountains Community Hosp Dpsnf 5:
Vista Pacifica Convalescent Hospital 5:
Sierra Vista 5:
Freedom Village Healthcare Center 5:
Riverside Behavioral Healthcare Center 5:
Town and Country 5:
Corona Regional Medical Center D/p Snf 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Orchards Skilled Nursing 5:
The Grove Care and Wellness 5:
Trellis Chino 5:
Palm Terrace Care Center 5:
Community Hospital of San Bernardino Dp Snf 5:
Mission Care Center 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Foothill Regional Medical Center D/p Snf 5:
Inland Christian Home 5:
Community Convalescent Center of San Bernardino 4:
Citrus Nursing Center 4:
Serento Rosa 4:
Highland Care Center of Redlands 4:
Plymouth Village 4:
Casa Bonita Convalescent Hospital 4:
Valley Healthcare Center 4:
Alta Vista Healthcare and Wellness Centre 4:
Rialto Post Acute Center 4:
Community Extended Care Hospital of Montclair 4:
Extended Care Hospital of Riverside 4:
Mainplace Post Acute 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Villa Valencia Healthcare Center 4:
Community Care and Rehabilitation Center 4:
Pilgrim Place Health Services Center 4:
The Springs Health and Rehabilitation Center 4:
Upland Rehabilitation and Care Center 4:
Chapman Global Medical Center D/p Snf 4:
South Coast Post Acute 4:
Centinela Grand Inc 4:
Riverside Heights Healthcare Center, LLC 4:
Riverside Village Healthcare Center 3:
Gordon Lane Care Center 3:
Brookside Healthcare Center 3:
Arlington Gardens Care Center 3:
Regents Point - Windcrest 3:
Linda Valley Care Center 3:
Riverwalk Post Acute 3:
Laurel Park Behavioral Health Center 3:
Rancho Bellagio Post Acute 3:
Palm Terrace Healthcare and Rehabilitation Center 3:
Villa Mesa Care Center 3:
Serento Casa 3:
Newport Subacute Healthcare Center 3:
Las Colinas Post Acute 3:
Landmark Medical Center 3:
Gardenview Healthcare and Wellness Centre, LP 3:
Claremont Care Center 3:
Woods Health Services 3:
Hillcrest Nursing Home 3:
Menifee Lakes Post Acute 3:
Garden Park Care Center 3:
Grand Terrace Health Care Center 3:
Cedar Mountain Post Acute 3:
Corona Health Care Center 3:
Ontario Healthcare Center 2:
Medical Center Convalescent Hospital 2:
Trabuco Hills Post Acute 2:
Asistencia Villa Rehabilitation and Care Center 2:
Heritage Gardens Health Care Center 2:
Rancho Mesa Care Center 2:
St Edna Subacute and Rehabilitation Center 2:
Pomona Vista Care Center 2:
Country Oaks Care Center 2:
Waterman Canyon Post Acute 2:
Park Avenue Healthcare and Wellness Center 2:
Inland Valley Care and Rehabilitation Center 2:
Woodcrest Post Acute and Rehabilitation 2:
Murrieta Health and Rehabilitation Center 2:
Laurel Convalescent Hospital 2:
Arbor Glen Care Center 2:
Community Care On Palm 2: