UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR Review

Get Information, Ratings, Surveys, and Compare UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR to other hospitals

Overall Hospital Rating: ; HCAPS approval: 78%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, Survey Analysis.)

In the briefest summary, UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR is one of the types of hospitals called Acute Care Hospitals. It is in SAN DIEGO, CA. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50025. It does provide emergency services. There are 1,665 medical professionals and 158 doctor groups affiliated with the hospital. On average at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, emergency patients were charged $30,919. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 78% of the patients surveyed definitely recommended UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, while only 5% did not recommend going to UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Address:

200 WEST ARBOR DRIVE
SAN DIEGO, CA 92103
(619) 543-6222
Click for Map

Medicare Provider Number:

50025

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Overall Rating:



The Overall Hospital Quality Star Rating for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 56 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 78 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR: Not Available

Detailed table for spending and period for patients at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $21
Outpatient (1 to 3 days Prior to Index Hospital Admission) $98
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $25
Carrier (1 to 3 days Prior to Index Hospital Admission) $665
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,855
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $33
Carrier (During Index Hospital Admission) $2,047
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $840
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $138
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,500
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,880
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,005
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $223
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,545
Total (Complete Episode) $30,919

Infection Rates at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

These measures show how often patients at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.34 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.81 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 32,489.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 38.89 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 21.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.54 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 19,803.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 34.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 28.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.82 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.10 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.74 / Better
SSI - Colon Surgery: Number of Procedures 447.00 / Better
SSI - Colon Surgery: Predicted Cases 13.08 / Better
SSI - Colon Surgery: Observed Cases 4.00 / Better
SSI - Colon Surgery 0.31 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.13 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.47 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 300.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.67 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.75 / Same
MRSA Bacteremia: Lower Confidence Limit 0.62 / Same
MRSA Bacteremia: Upper Confidence Limit 1.58 / Same
MRSA Bacteremia: Patient Days 230,888.00 / Same
MRSA Bacteremia: Predicted Cases 17.69 / Same
MRSA Bacteremia: Observed Cases 18.00 / Same
MRSA Bacteremia 1.02 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.67 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.96 / Better
Clostridium Difficile (C.Diff): Patient Days 221,430.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 150.94 / Better
Clostridium Difficile (C.Diff): Observed Cases 122.00 / Better
Clostridium Difficile (C.Diff) 0.81 / Better

How UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR Compares to Other Similar Facilities

This is how UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN DIEGO, CA

Worst Hospitals in SAN DIEGO, CA

Percentages of Complications and Deaths at UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.4% SAME
Death rate for heart attack patients 11.6% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 8.3% SAME
Death rate for heart failure patients 9% Better
Death rate for pneumonia patients 12.1% Better
Death rate for stroke patients 10.1% Better
Pressure ulcer rate 0.25% SAME
Death rate among surgical inpatients with serious treatable complications 103.65% Better
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.88% SAME
Postoperative acute kidney injury requiring dialysis rate 0.77% SAME
Postoperative respiratory failure rate 7.25% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.72% SAME
Postoperative sepsis rate 6.53% SAME
Postoperative wound dehiscence rate 1.54% SAME
Abdominopelvic accidental puncture or laceration rate 0.71% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Sharp Chula Vista Med Ctr Snf 5:
Veterans Home of California - Chula Vista 5:
Windsor Gardens Conv Center of San Diego 5:
Friendship Manor Nursing and Rehab Center 5:
Paradise Valley Health Care 5:
Castle Manor Convalescent Center 5:
Villa Coronado D/p Snf 5:
Mount Miguel Covenant Village 5:
Golden Hill Post Acute 5:
Arroyo Vista Nursing Center 5:
University Care Center 5:
Brighton Place Spring Valley 5:
Community Care Center 5:
Arbor Hills Nursing Center 5:
Grossmont Hospital D/p Snf 5:
Country Manor La Mesa Healthcare Center 5:
Magnolia Post Acute Care 5:
Parkside Health and Wellness Center 5:
Rady Children's Convalescent Hospital D/p Snf 5:
Kearny Mesa Convalescent and Nursing Home 5:
Bradley Court 5:
The Royal Home 5:
The Cove at La Jolla 5:
Edgemoor Hospital 5:
Lakeside Special Care Center 5:
Vi at La Jolla Village 5:
The Springs at Pacific Regent 5:
Carmel Mountain Rehabilitation and Healthcare Center 5:
The Villas at Poway 5:
Encinitas Nursing and Rehabilitation Center 5:
The Dorothy and Joseph Goldberg Healthcare Center 5:
Glenbrook 5:
Ocean View Post Acute 5:
Redwood Terrace Health Center 5:
Valle Vista Post Acute 5:
South Bay Post Acute Care 4:
Hillcrest Manor Sanitarium 4:
Bella Vista Health Center 4:
Amaya Springs Health Care Center 4:
Balboa Nursing and Rehabilitation Center 4:
Mission Hills Post Acute Care 4:
Jacob Health Care Center, LLC 4:
Grossmont Post Acute Care 4:
Villa Las Palmas Healthcare Center 4:
Somerset Subacute and Care 4:
Poway Healthcare Center 4:
Casa De Las Campanas 4:
Reo Vista Healthcare Center 3:
Brighton Place San Diego 3:
La Mesa Healthcare Center 3:
Hillcrest Heights Healthcare Center 3:
Granite Hills Healthcare and Wellness Centre, LLC 3:
Cottonwood Canyon Healthcare Center 3:
Country Hills Post Acute 3:
La Jolla Nursing and Rehabilitation Center 3:
Aviara Healthcare Center 3:
St. Pauls Health Care Center 2:
Lemon Grove Care and Rehabilitation Center 2:
The Pavilion at Ocean Point 2:
Parkway Hills Nursing and Rehabilitation 2:
Victoria Post Acute Care 2:
Stanford Court Skilled Nursing and Rehab Center 2:
Boulder Creek Post Acute 2:
Villa Rancho Bernardo Care Center 2:
San Diego Post-Acute Center 1:
Stillwater Post-Acute 1:
The Shores Post-Acute 1:
Bayshire Torrey Pines Post-Acute 1:
Ridgeview Skilled Nursing Facility No Data

Medical Groups Affiliated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR

There are 1,665 doctors and 158 medical groups that are affiliated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR.

Affiliated Doctor Groups


The list of medical professionals associated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR is very long, so we have added another pages. See a list of medical professionals associated with UC SAN DIEGO HEALTH HILLCREST - HILLCREST MED CTR.