SCRIPPS MERCY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare SCRIPPS MERCY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 66%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SCRIPPS MERCY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SCRIPPS MERCY HOSPITAL, Survey Analysis.)

In the briefest summary, SCRIPPS MERCY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in SAN DIEGO, CA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50077. It does provide emergency services. There are 780 medical professionals and 126 doctor groups affiliated with the hospital. On average at SCRIPPS MERCY HOSPITAL, emergency patients were charged $27,580. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 66% of the patients surveyed definitely recommended SCRIPPS MERCY HOSPITAL, while only 8% did not recommend going to SCRIPPS MERCY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SCRIPPS MERCY HOSPITAL

Address:

4077 5TH AVE
SAN DIEGO, CA 92103
(619) 294-8111
Click for Map

Medicare Provider Number:

50077

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for SCRIPPS MERCY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for SCRIPPS MERCY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SCRIPPS MERCY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SCRIPPS MERCY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SCRIPPS MERCY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SCRIPPS MERCY HOSPITAL: Not Available

Detailed table for spending and period for patients at SCRIPPS MERCY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $22
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $43
Outpatient (1 to 3 days Prior to Index Hospital Admission) $83
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $29
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $853
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,264
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $13
Carrier (During Index Hospital Admission) $1,695
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $717
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $255
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,328
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $919
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,685
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $95
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,569
Total (Complete Episode) $27,580

Infection Rates at SCRIPPS MERCY HOSPITAL

These measures show how often patients at SCRIPPS MERCY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.28 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 13,166.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 12.86 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,334.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.66 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.78 / Same
SSI - Colon Surgery: Lower Confidence Limit 1.20 / Worse
SSI - Colon Surgery: Upper Confidence Limit 3.45 / Worse
SSI - Colon Surgery: Number of Procedures 234.00 / Worse
SSI - Colon Surgery: Predicted Cases 6.66 / Worse
SSI - Colon Surgery: Observed Cases 14.00 / Worse
SSI - Colon Surgery 2.10 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 79.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.68 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.12 / Better
MRSA Bacteremia: Upper Confidence Limit 0.89 / Better
MRSA Bacteremia: Patient Days 158,259.00 / Better
MRSA Bacteremia: Predicted Cases 10.82 / Better
MRSA Bacteremia: Observed Cases 4.00 / Better
MRSA Bacteremia 0.37 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.22 / Better
Clostridium Difficile (C.Diff): Patient Days 151,634.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 97.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 13.00 / Better
Clostridium Difficile (C.Diff) 0.13 / Better

How SCRIPPS MERCY HOSPITAL Compares to Other Similar Facilities

This is how SCRIPPS MERCY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN DIEGO, CA

Worst Hospitals in SAN DIEGO, CA

Percentages of Complications and Deaths at SCRIPPS MERCY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.5% SAME
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients 3.5% SAME
Death rate for COPD patients 7.4% SAME
Death rate for heart failure patients 9.4% SAME
Death rate for pneumonia patients 15.9% SAME
Death rate for stroke patients 16.9% SAME
Pressure ulcer rate 0.53% SAME
Death rate among surgical inpatients with serious treatable complications 184.13% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.19% SAME
Postoperative acute kidney injury requiring dialysis rate 2.02% SAME
Postoperative respiratory failure rate 10.62% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.46% SAME
Postoperative sepsis rate 7.06% SAME
Postoperative wound dehiscence rate 1.69% SAME
Abdominopelvic accidental puncture or laceration rate 1.43% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.12% SAME

Skilled Nursing Facilities Near SCRIPPS MERCY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SCRIPPS MERCY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Sharp Chula Vista Med Ctr Snf 5:
Windsor Gardens Conv Center of San Diego 5:
Friendship Manor Nursing and Rehab Center 5:
Paradise Valley Health Care 5:
Castle Manor Convalescent Center 5:
Villa Coronado D/p Snf 5:
Mount Miguel Covenant Village 5:
Golden Hill Post Acute 5:
Arroyo Vista Nursing Center 5:
University Care Center 5:
Jacob Health Care Center, LLC 5:
Brighton Place Spring Valley 5:
Arbor Hills Nursing Center 5:
Grossmont Hospital D/p Snf 5:
Country Manor La Mesa Healthcare Center 5:
Magnolia Post Acute Care 5:
Parkside Health and Wellness Center 5:
Rady Children's Convalescent Hospital D/p Snf 5:
Kearny Mesa Convalescent and Nursing Home 5:
Bradley Court 5:
The Cove at La Jolla 5:
Edgemoor Hospital 5:
Lakeside Special Care Center 5:
Vi at La Jolla Village 5:
The Springs at Pacific Regent 5:
Carmel Mountain Rehabilitation and Healthcare Center 5:
The Villas at Poway 5:
Encinitas Nursing and Rehabilitation Center 5:
The Dorothy and Joseph Goldberg Healthcare Center 5:
Glenbrook 5:
Ocean View Post Acute 5:
Redwood Terrace Health Center 5:
Veterans Home of California - Chula Vista 4:
Hillcrest Manor Sanitarium 4:
Bella Vista Health Center 4:
Amaya Springs Health Care Center 4:
Balboa Nursing and Rehabilitation Center 4:
Mission Hills Post Acute Care 4:
Community Care Center 4:
Grossmont Post Acute Care 4:
Villa Las Palmas Healthcare Center 4:
Somerset Subacute and Care 4:
The Royal Home 4:
Poway Healthcare Center 4:
Casa De Las Campanas 4:
South Bay Post Acute Care 3:
Brighton Place San Diego 3:
La Mesa Healthcare Center 3:
Hillcrest Heights Healthcare Center 3:
Country Hills Post Acute 3:
La Jolla Nursing and Rehabilitation Center 3:
Aviara Healthcare Center 3:
Reo Vista Healthcare Center 2:
St. Pauls Health Care Center 2:
The Pavilion at Ocean Point 2:
Victoria Post Acute Care 2:
Granite Hills Healthcare and Wellness Centre, LLC 2:
Cottonwood Canyon Healthcare Center 2:
Stanford Court Skilled Nursing and Rehab Center 2:
Bayshire Torrey Pines Post-Acute 2:
Boulder Creek Post Acute 2:
Villa Rancho Bernardo Care Center 2:
Lemon Grove Care and Rehabilitation Center 1:
Parkway Hills Nursing and Rehabilitation 1:
San Diego Post-Acute Center 1:
Stillwater Post-Acute 1:
The Shores Post-Acute 1:
Ridgeview Skilled Nursing Facility No Data

Medical Groups Affiliated with SCRIPPS MERCY HOSPITAL

There are 780 doctors and 126 medical groups that are affiliated with SCRIPPS MERCY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with SCRIPPS MERCY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SCRIPPS MERCY HOSPITAL.