GARFIELD MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare GARFIELD MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 56%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of GARFIELD MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with GARFIELD MEDICAL CENTER, Survey Analysis.)

In the briefest summary, GARFIELD MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in MONTEREY PARK, CA. Its five star rating is 2 . Its type of ownership is Proprietary. The facility's Medicare ID is 50737. It does provide emergency services. There are 191 medical professionals and 75 doctor groups affiliated with the hospital. On average at GARFIELD MEDICAL CENTER, emergency patients were charged $29,339. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 56% of the patients surveyed definitely recommended GARFIELD MEDICAL CENTER, while only 12% did not recommend going to GARFIELD MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for GARFIELD MEDICAL CENTER

Address:

525 N GARFIELD AVE
MONTEREY PARK, CA 91754
(626) 573-2222
Click for Map

Medicare Provider Number:

50737

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for GARFIELD MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for GARFIELD MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GARFIELD MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 67 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 24 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 74 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 20 %
Patients who reported that their doctors "Always" listened carefully to them 63 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 28 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 40 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 24 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 56 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of GARFIELD MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GARFIELD MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for GARFIELD MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at GARFIELD MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $66
Outpatient (1 to 3 days Prior to Index Hospital Admission) $46
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $557
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,453
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $8
Carrier (During Index Hospital Admission) $2,472
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $901
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $87
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,352
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $724
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,822
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $108
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,703
Total (Complete Episode) $29,339

Infection Rates at GARFIELD MEDICAL CENTER

These measures show how often patients at GARFIELD MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 1.55 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 5.12 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days 5,129.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.74 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 11.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards) 2.95 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 1.02 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.59 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,836.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.96 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 10.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards) 2.02 / Worse
SSI - Colon Surgery: Lower Confidence Limit 0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.06 / Same
SSI - Colon Surgery: Number of Procedures 67.00 / Same
SSI - Colon Surgery: Predicted Cases 1.61 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.62 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.05 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.92 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 136.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.00 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 1.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.54 / Same
MRSA Bacteremia: Upper Confidence Limit 4.13 / Same
MRSA Bacteremia: Patient Days 43,218.00 / Same
MRSA Bacteremia: Predicted Cases 2.34 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.29 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.02 / Same
Clostridium Difficile (C.Diff): Patient Days 39,546.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 17.53 / Same
Clostridium Difficile (C.Diff): Observed Cases 10.00 / Same
Clostridium Difficile (C.Diff) 0.57 / Same

How GARFIELD MEDICAL CENTER Compares to Other Similar Facilities

This is how GARFIELD MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MONTEREY PARK, CA

Worst Hospitals in MONTEREY PARK, CA

Percentages of Complications and Deaths at GARFIELD MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.2% SAME
Death rate for CABG surgery patients 3.4% SAME
Death rate for COPD patients 10.3% SAME
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 23.5% Worse
Death rate for stroke patients 11.1% SAME
Pressure ulcer rate 0.19% SAME
Death rate among surgical inpatients with serious treatable complications 193.24% SAME
Iatrogenic pneumothorax rate 0.47% Worse
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.48% SAME
Postoperative acute kidney injury requiring dialysis rate 1.31% SAME
Postoperative respiratory failure rate 9.37% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.79% SAME
Postoperative sepsis rate 5.93% SAME
Postoperative wound dehiscence rate 1.91% SAME
Abdominopelvic accidental puncture or laceration rate 1.62% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.93% SAME

Skilled Nursing Facilities Near GARFIELD MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GARFIELD MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Presbyterian Intercomm Hosp Dp/snf 5:
South Coast Global Medical Center D/p Snf 5:
Kindred Hospital Brea D/p Snf 5:
La Palma Nursing Center 5:
Chino Valley Health Care Cente 5:
Montclair Manor Care Center 5:
Brookfield Healthcare Center 5:
Beacon Healthcare Center 5:
Buena Vista Care Center 5:
Solheim Senior Community 5:
Penn Mar Healthcare Center 5:
Garden Grove Post Acute 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Del Mar Convalescent Hospital 5:
Artesia Christian Home Inc. 5:
Chapman Care Center 5:
Clear View Convalescent Center 5:
Alta Gardens Care Center 5:
Lomita Post-Acute Care Center 5:
Hollenbeck Palms 5:
Eisenberg Village 5:
Villa Serena Healthcare Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Coast Care Convalescent Center 5:
Meadowbrook Behavioral Health Center 5:
Sun Mar Nursing Center 5:
Park Regency Care Center 5:
Veterans Home of California - West Los Angeles 5:
Whittier Nursing and Wellness Center, Inc 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Pacific Haven Subacute and Healthcare Center 5:
Greenfield Care Center of Fullerton, LLC 5:
Parkview Healthcare Center 5:
Guardian Rehabilitation Hospital 5:
Town and Country 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Osage Healthcare and Wellness Centre 5:
Alden Terrace Convalescent Hospital 5:
St. Catherine Healthcare 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Foothill Regional Medical Center D/p Snf 5:
Monterey Park Conv Hosp 5:
Clear View Sanitarium 5:
Grancell Village of The Jewish Homes For The Aging 5:
Sherman Oaks Hospital Snf Dp 5:
Oakpark Healthcare Center 5:
Torrance Memorial Med Ctr Snf/dp 5:
Royal Oaks Manor-Bradbury Oaks 5:
Huntington Post Acute 5:
High Valley Lodge 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Temple City Healthcare 5:
Marycrest Manor 5:
Mount San Antonio Gardens 5:
Greater El Monte Community Hos 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Lake Balboa Care Center 5:
Anaheim Crest Nursing Center 5:
Harvard Creek Post Acute 5:
Mission Palms Healthcare Center 5:
Park Vista at Morningside 5:
Whittier Hospital Medical Ctr D/p Snf 5:
White Memorial Medical Ctr Dp 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Rowntree Gardens 5:
Granada Hills Convalescent 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Long Beach Post Acute 5:
West Anaheim Medical Center D/p Snf 5:
Marlora Post Acute Rehab Hosp 4:
Del Amo Gardens Care Center 4:
Villa Del Rio Gardens 4:
Bel Vista Healthcare Center 4:
Anaheim Terrace Care Center 4:
Community Extended Care Hospital of Montclair 4:
West Covina Medical Center D/p Snf 4:
Garden View Post Acute Rehabilitation 4:
Socal Post-Acute Care 4:
West Haven Healthcare 4:
St Elizabeth Healthcare Center 4:
Heritage Manor 4:
Westlake Convalescent Hospital 4:
Buena Park Nursing Center 4:
Chapman Global Medical Center D/p Snf 4:
Mid-Wilshire Health Care Cntr 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Alamitos Belmont Health and Rehabilitation 4:
Memorial Hospital of Gardena D/p Snf 4:
Bonnie Brae Skilled Nursing 4:
Courtyard Care Center 4:
Rose Villa Health Care Center 4:
Paramount Convalescent Hosp. 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Sunset Manor Conv Hosp 4:
Bonita Hills Post Acute 4:
Alamitos West Health and Rehabilitation 4:
Lotus Care Center 4:
Coventry Court Health Center 4:
Royal Care Skilled Nursing Ctr 4:

Medical Groups Affiliated with GARFIELD MEDICAL CENTER

There are 191 doctors and 75 medical groups that are affiliated with GARFIELD MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with GARFIELD MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with GARFIELD MEDICAL CENTER.