EMANATE HEALTH INTER-COMMUNITY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare EMANATE HEALTH INTER-COMMUNITY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 60%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of EMANATE HEALTH INTER-COMMUNITY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL, Survey Analysis.)

In the briefest summary, EMANATE HEALTH INTER-COMMUNITY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in COVINA, CA. Its five star rating is 2 . Its type of ownership is Proprietary. The facility's Medicare ID is 50382. It does provide emergency services. There are 361 medical professionals and 146 doctor groups affiliated with the hospital. On average at EMANATE HEALTH INTER-COMMUNITY HOSPITAL, emergency patients were charged $29,231. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended EMANATE HEALTH INTER-COMMUNITY HOSPITAL, while only 8% did not recommend going to EMANATE HEALTH INTER-COMMUNITY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Address:

210 W SAN BERNARDINO ROAD
COVINA, CA 91723
(626) 814-2468
Click for Map

Medicare Provider Number:

50382

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for EMANATE HEALTH INTER-COMMUNITY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EMANATE HEALTH INTER-COMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 22 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of EMANATE HEALTH INTER-COMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the EMANATE HEALTH INTER-COMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for EMANATE HEALTH INTER-COMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at EMANATE HEALTH INTER-COMMUNITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $26
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $51
Outpatient (1 to 3 days Prior to Index Hospital Admission) $85
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $53
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $622
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,173
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,626
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $893
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $90
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,413
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,010
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,941
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $75
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,143
Total (Complete Episode) $29,231

Infection Rates at EMANATE HEALTH INTER-COMMUNITY HOSPITAL

These measures show how often patients at EMANATE HEALTH INTER-COMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.22 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 13,266.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.81 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,179.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 11.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.75 / Same
SSI - Colon Surgery: Number of Procedures 102.00 / Same
SSI - Colon Surgery: Predicted Cases 2.82 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.35 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 89.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.87 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.27 / Same
MRSA Bacteremia: Upper Confidence Limit 2.01 / Same
MRSA Bacteremia: Patient Days 92,417.00 / Same
MRSA Bacteremia: Predicted Cases 4.79 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 0.84 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.91 / Better
Clostridium Difficile (C.Diff): Patient Days 83,533.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 37.16 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.62 / Better

How EMANATE HEALTH INTER-COMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how EMANATE HEALTH INTER-COMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COVINA, CA

Worst Hospitals in COVINA, CA

Percentages of Complications and Deaths at EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 15.1% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 15.1% SAME
Death rate for pneumonia patients 20.6% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.57% SAME
Death rate among surgical inpatients with serious treatable complications 142.43% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.14% SAME
Postoperative acute kidney injury requiring dialysis rate 1.7% SAME
Postoperative respiratory failure rate 11.22% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.45% SAME
Postoperative sepsis rate 7.4% SAME
Postoperative wound dehiscence rate 2.32% SAME
Abdominopelvic accidental puncture or laceration rate 1.45% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.16% SAME

Skilled Nursing Facilities Near EMANATE HEALTH INTER-COMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near EMANATE HEALTH INTER-COMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Town and Country 5:
Greenfield Care Center of Fullerton, LLC 5:
Clear View Sanitarium 5:
Alhambra Hospital Med Ctr Dp/snf 5:
White Memorial Medical Ctr Dp 5:
Trellis Chino 5:
Clear View Convalescent Center 5:
Foothill Regional Medical Center D/p Snf 5:
Mission Palms Healthcare Center 5:
Del Mar Convalescent Hospital 5:
Rowntree Gardens 5:
Pacific Haven Subacute and Healthcare Center 5:
Heritage Park Nursing Center 5:
Chapman Care Center 5:
Parkview Healthcare Center 5:
Hollenbeck Palms 5:
St. Catherine Healthcare 5:
Harvard Creek Post Acute 5:
Alta Gardens Care Center 5:
Park Vista at Morningside 5:
Brookfield Healthcare Center 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Oakpark Healthcare Center 5:
West Anaheim Medical Center D/p Snf 5:
Greater El Monte Community Hos 5:
Coast Care Convalescent Center 5:
Alden Terrace Convalescent Hospital 5:
Inland Christian Home 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Palm Terrace Care Center 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
La Palma Nursing Center 5:
Corona Regional Medical Center D/p Snf 5:
Park Regency Care Center 5:
Chino Valley Health Care Cente 5:
Temple City Healthcare 5:
Lomita Post-Acute Care Center 5:
Artesia Christian Home Inc. 5:
Penn Mar Healthcare Center 5:
Garden Grove Post Acute 5:
Villa Serena Healthcare Center 5:
Mount San Antonio Gardens 5:
Beacon Healthcare Center 5:
Whittier Hospital Medical Ctr D/p Snf 5:
High Valley Lodge 5:
Montclair Manor Care Center 5:
Kindred Hospital Brea D/p Snf 5:
Glendale Adventist Medical Center Dp/snf 5:
Long Beach Post Acute 5:
Buena Vista Care Center 5:
Anaheim Crest Nursing Center 5:
Huntington Post Acute 5:
Sun Mar Nursing Center 5:
Solheim Senior Community 5:
Monterey Park Conv Hosp 5:
Royal Oaks Manor-Bradbury Oaks 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Whittier Nursing and Wellness Center, Inc 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Sierra View Care Center 4:
Alamitos Belmont Health and Rehabilitation 4:
Mission Care Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Buena Park Nursing Center 4:
Chapman Global Medical Center D/p Snf 4:
El Encanto Healthcare Center 4:
East Los Angeles Doctors Hosp 4:
Riverside Heights Healthcare Center, LLC 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Extended Care Hospital of Westminster 4:
Rose Villa Health Care Center 4:
Courtyard Care Center 4:
The Grove Post Acute 4:
Pacific Care Nursing Center 4:
Alamitos West Health and Rehabilitation 4:
Garden View Post Acute Rehabilitation 4:
Heritage Manor 4:
Socal Post-Acute Care 4:
Community Extended Care Hospital of Montclair 4:
West Covina Medical Center D/p Snf 4:
Coventry Court Health Center 4:
Royal Care Skilled Nursing Ctr 4:
Memorial Hospital of Gardena D/p Snf 4:
Monterey Healthcare and Wellness Centre, LP 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Villa Del Rio Gardens 4:
Serento Rosa 4:
Los Angeles Comm Hospital 4:
Terrace View Care Center 4:
Atlantic Memorial Healthcare Center 4:
Pilgrim Place Health Services Center 4:
Sunset Manor Conv Hosp 4:
Westlake Convalescent Hospital 4:
Mainplace Post Acute 4:
West Haven Healthcare 4:
Bonnie Brae Skilled Nursing 4:
Mid-Wilshire Health Care Cntr 4:
Bonita Hills Post Acute 4:
St Elizabeth Healthcare Center 4:
Beach Creek Post-Acute 4:

Medical Groups Affiliated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL

There are 361 doctors and 146 medical groups that are affiliated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with EMANATE HEALTH INTER-COMMUNITY HOSPITAL.