HENRY MAYO NEWHALL HOSPITAL Review

Get Information, Ratings, Surveys, and Compare HENRY MAYO NEWHALL HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HENRY MAYO NEWHALL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HENRY MAYO NEWHALL HOSPITAL, Survey Analysis.)

In the briefest summary, HENRY MAYO NEWHALL HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in VALENCIA, CA. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50624. It DOES NOT provide emergency services. There are 358 medical professionals and 119 doctor groups affiliated with the hospital. On average at HENRY MAYO NEWHALL HOSPITAL, emergency patients were charged $25,775. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended HENRY MAYO NEWHALL HOSPITAL, while only 7% did not recommend going to HENRY MAYO NEWHALL HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for HENRY MAYO NEWHALL HOSPITAL

Address:

23845 MCBEAN PKWY
VALENCIA, CA 91355
(661) 253-8000
Click for Map

Medicare Provider Number:

50624

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for HENRY MAYO NEWHALL HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for HENRY MAYO NEWHALL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HENRY MAYO NEWHALL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HENRY MAYO NEWHALL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HENRY MAYO NEWHALL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HENRY MAYO NEWHALL HOSPITAL: Not Available

Detailed table for spending and period for patients at HENRY MAYO NEWHALL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $32
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $39
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $814
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,916
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $2,049
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $925
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $240
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,632
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $879
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,214
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $138
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,833
Total (Complete Episode) $25,775

Infection Rates at HENRY MAYO NEWHALL HOSPITAL

These measures show how often patients at HENRY MAYO NEWHALL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.83 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 3.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,584.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.70 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,301.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 7.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.51 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.26 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.79 / Same
SSI - Colon Surgery: Number of Procedures 110.00 / Same
SSI - Colon Surgery: Predicted Cases 2.93 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.02 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.05 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.74 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 139.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.04 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.96 / Same
MRSA Bacteremia: Lower Confidence Limit 0.70 / Same
MRSA Bacteremia: Upper Confidence Limit 4.24 / Same
MRSA Bacteremia: Patient Days 57,276.00 / Same
MRSA Bacteremia: Predicted Cases 2.61 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 1.91 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.68 / Better
Clostridium Difficile (C.Diff): Patient Days 53,096.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 24.20 / Better
Clostridium Difficile (C.Diff): Observed Cases 9.00 / Better
Clostridium Difficile (C.Diff) 0.37 / Better

How HENRY MAYO NEWHALL HOSPITAL Compares to Other Similar Facilities

This is how HENRY MAYO NEWHALL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VALENCIA, CA

Worst Hospitals in VALENCIA, CA

Percentages of Complications and Deaths at HENRY MAYO NEWHALL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.2% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.4% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 17.8% SAME
Death rate for stroke patients 10.5% SAME
Pressure ulcer rate 1.57% Worse
Death rate among surgical inpatients with serious treatable complications 193.7% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.11% SAME
Postoperative acute kidney injury requiring dialysis rate 1.53% SAME
Postoperative respiratory failure rate 11.24% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.89% SAME
Postoperative sepsis rate 5.62% SAME
Postoperative wound dehiscence rate 2.35% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.34% SAME

Skilled Nursing Facilities Near HENRY MAYO NEWHALL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HENRY MAYO NEWHALL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
High Valley Lodge 5:
Grancell Village of The Jewish Homes For The Aging 5:
Eisenberg Village 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Oakpark Healthcare Center 5:
Alta Camarillo Healthcare Center 5:
Hollenbeck Palms 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Guardian Rehabilitation Hospital 5:
White Memorial Medical Ctr Dp 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Veterans Home of California - West Los Angeles 5:
Mary Health of The Sick Convalescent and Nursing Hos 5:
Oakview Skilled Nursing 5:
Solheim Senior Community 5:
Greenfield Care Center of Fillmore, LLC 5:
Alden Terrace Convalescent Hospital 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Sherman Oaks Hospital Snf Dp 5:
Huntington Post Acute 5:
Monterey Park Conv Hosp 5:
Lake Balboa Care Center 5:
Granada Hills Convalescent 5:
Simi Healthcare Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
The Californian-Pasadena 4:
Saint Vincent Healthcare 4:
Ararat Post Acute 4:
Heritage Manor 4:
Glendale Healthcare Center 4:
Autumn Hills Health Care Center 4:
Country Manor Healthcare 4:
College Vista Post-Acute 4:
Broadway Manor Care Center 4:
Dreier's Nursing Care Center 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
The Hills Healthcare Center 4:
Brighton Care Center 4:
Providence Holy Cross Med Ctr D/p Snf 4:
Vineland Post Acute 4:
Mid-Wilshire Health Care Cntr 4:
Villa Scalabrini Special Care 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Montrose Springs Skilled Nursing and Wellness Center 4:
Montrose Healthcare Center 4:
Bonnie Brae Skilled Nursing 4:
South Pasadena Care Center 4:
Westlake Convalescent Hospital 4:
The Rehabilitation Center of Los Angeles 3:
Leisure Glen Post Acute Care Center 3:
Glenhaven Healthcare 3:
Gem Transitional 3:
Ararat Nursing Facility 3:
Magnolia Gardens Convalescent Hospital 3:
Ararat Convalescent Hospital 3:
Flower Villa, Inc 3:
Astoria Nursing and Rehab Center 3:
Royal Palms Post Acute 3:
St Andrews 3:
Alcott Rehabilitation Hospital 3:
Royal Gardens Healthcare 3:
Encino Hospital Medical Center D/p Snf 3:
Alhambra Healthcare and Wellness Centre, LP 3:
Sherman Oaks Health and Rehab 3:
Berkley Post-Acute 3:
Burlington Convalescent Hospital 3:
Pih Health Good Samaritan Hospital D/p Snf 3:
Grand Park Convalescent Hospital 3:
Huntington Healthcare Center 3:
Casitas Care Center 3:
Garden Crest Rehabilitation Center 3:
Sherwood Oaks Post Acute 3:
The Care Center On Hazeltine, LLC 3:
West Hollywood Healthcare and Wellness Centre, LP 3:
Villa Gardens Health Care Unit 3:
Atherton Baptist Home 3:
The Gardens Healthcare Center 3:
The Meadows Post Acute 3:
La Crescenta Healthcare Center 3:
Chatsworth Park Health Care Center 3:
Palazzo Post Acute 3:
Thousand Oaks Post Acute, LLC 3:
Hollywood Premier Healthcare Center 3:
Topanga Terrace 3:
Camellia Gardens Care Center 3:
Providence St Elizabeth Care Center 3:
Canyon Oaks Nursing and Rehabilitation Center 3:
Usc Verdugo Hills Hospital Dp/snf 3:
Alvarado Care Center 3:
Angels Nursing Health Center 3:
Skyline Healthcare Center - La 3:
West Hills Health and Rehab Center 3:
Valley Palms Care Center 3:
Olympia Convalescent Hospital 3:
Beverly Hills Rehabilitation Centre 2:
West Valley Post Acute 2:
Studio City Rehabilitation Center 2:
West Valley Subacute and Nursing Center 2:

Medical Groups Affiliated with HENRY MAYO NEWHALL HOSPITAL

There are 358 doctors and 119 medical groups that are affiliated with HENRY MAYO NEWHALL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HENRY MAYO NEWHALL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HENRY MAYO NEWHALL HOSPITAL.