CONTACT INFORMATION REVIEWS & MORE DATA

LAC/OLIVE VIEW-UCLA MEDICAL CENTER

  • Date Updated:  January 31, 2024
  • Address:  14445 OLIVE VIEW DRIVE, SYLMAR, CA 91342
  • Phone:  (818) 364-1555
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   70%

  About LAC/OLIVE VIEW-UCLA MEDICAL CENTER

LAC/OLIVE VIEW-UCLA MEDICAL CENTER is a Acute Care Hospitals. It is in SYLMAR, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50040. It does provide emergency services. There are 121 medical professionals and 45 doctor groups affiliated with the hospital. On average at LAC/OLIVE VIEW-UCLA MEDICAL CENTER, emergency patients were charged $20,288. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LAC/OLIVE VIEW-UCLA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 78 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 18 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 21 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 70 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LAC/OLIVE VIEW-UCLA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LAC/OLIVE VIEW-UCLA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LAC/OLIVE VIEW-UCLA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at LAC/OLIVE VIEW-UCLA MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $82
Outpatient (1 to 3 days Prior to Index Hospital Admission) $74
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $57
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $210
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,006
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $3
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $630
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $169
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,584
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,256
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,118
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $126
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $913
Total (Complete Episode) $20,288

Infection Rates at LAC/OLIVE VIEW-UCLA MEDICAL CENTER

These measures show how often patients at LAC/OLIVE VIEW-UCLA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.90 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 5,756.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.49 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,400.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.53 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.77 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.56 / Same
SSI - Colon Surgery: Number of Procedures 62.00 / Same
SSI - Colon Surgery: Predicted Cases 1.92 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 64.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.58 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 3.17 / Same
MRSA Bacteremia: Patient Days 49,580.00 / Same
MRSA Bacteremia: Predicted Cases 3.05 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.31 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.51 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.19 / Same
Clostridium Difficile (C.Diff): Patient Days 46,656.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 27.51 / Same
Clostridium Difficile (C.Diff): Observed Cases 22.00 / Same
Clostridium Difficile (C.Diff) 0.80 / Same

How LAC/OLIVE VIEW-UCLA MEDICAL CENTER Compares to Other Similar Facilities

This is how LAC/OLIVE VIEW-UCLA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SYLMAR, CA

Worst Hospitals in SYLMAR, CA

Percentages of Complications and Deaths at LAC/OLIVE VIEW-UCLA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 9.2% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.92% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.61% SAME
Postoperative acute kidney injury requiring dialysis rate 1.41% SAME
Postoperative respiratory failure rate 9.5% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.65% SAME
Postoperative sepsis rate 7.48% SAME
Postoperative wound dehiscence rate 1.94% SAME
Abdominopelvic accidental puncture or laceration rate 0.98% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.18% SAME

Skilled Nursing Facilities Near LAC/OLIVE VIEW-UCLA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LAC/OLIVE VIEW-UCLA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
San Gabriel Valley Medical Ctr D/p Snf 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Temple City Healthcare 5:
Del Mar Convalescent Hospital 5:
High Valley Lodge 5:
Glendale Adventist Medical Center Dp/snf 5:
Broadway Healthcare Center 5:
Glendale Healthcare Center 5:
Simi Healthcare Center 5:
Alden Terrace Convalescent Hospital 5:
White Memorial Medical Ctr Dp 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Whittier Nursing and Wellness Center, Inc 5:
Monterey Park Conv Hosp 5:
Solheim Senior Community 5:
Bonnie Brae Skilled Nursing 5:
Motion Picture and T.V. Hosp D/p Snf 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Grancell Village of The Jewish Homes For The Aging 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Greater El Monte Community Hos 5:
Veterans Home of California - West Los Angeles 5:
Hollenbeck Palms 5:
Granada Hills Convalescent 5:
Oakview Skilled Nursing 5:
Lake Balboa Care Center 5:
Marycrest Manor 5:
Penn Mar Healthcare Center 5:
Oakpark Healthcare Center 5:
Southern California Hosp at Culver City D/p Snf 4:
Vineland Post Acute 4:
Villa Del Rio Gardens 4:
Pine Grove Healthcare and Wellness Centre, LP 4:
El Rancho Vista Health Care Center 4:
East Los Angeles Doctors Hosp 4:
Sunset Manor Conv Hosp 4:
Burlington Convalescent Hospital 4:
Ivy Creek Healthcare and Wellness Centre 4:
Dreier's Nursing Care Center 4:
Baldwin Gardens Nursing Center 4:
Saint Vincent Healthcare 4:
Heritage Manor 4:
Mid-Wilshire Health Care Cntr 4:
Autumn Hills Health Care Center 4:
Westlake Convalescent Hospital 4:
Sherman Oaks Hospital Snf Dp 4:
Broadway Manor Care Center 4:
Ararat Convalescent Hospital 4:
Guardian Rehabilitation Hospital 4:
Santa Monica Health Care Center 4:
Providence St Elizabeth Care Center 4:
Ararat Post Acute 4:
Meadowbrook Behavioral Health Center 4:
The Bellefontaine Healthcare Center 4:
Mission Care Center 4:
Country Manor Healthcare 4:
Magnolia Gardens Convalescent Hospital 4:
Lotus Care Center 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Atherton Baptist Home 4:
The Gardens of El Monte 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Socal Post-Acute Care 4:
Eisenberg Village 4:
Arcadia Care Center 4:
Los Angeles Comm Hospital 4:
Villa Scalabrini Special Care 4:
San Marino Healthcare Center 4:
Montrose Healthcare Center 4:
College Vista Post-Acute 4:
South Pasadena Care Center 4:
Alvarado Care Center 3:
Olympia Convalescent Hospital 3:
Good Shepherd Health Care Center of Santa Monica 3:
Flower Villa, Inc 3:
Alcott Rehabilitation Hospital 3:
Marina Pointe Healthcare and Subacute 3:
West Pico Terrace Healthcare and Wellness Centre LP 3:
Brighton Care Center 3:
Pih Health Good Samaritan Hospital D/p Snf 3:
Pasadena Park Healthcare and Wellness Center 3:
Valley Village Care Center 3:
Camellia Gardens Care Center 3:
Grand Park Convalescent Hospital 3:
The Orchard - Post Acute Care 3:
Encino Hospital Medical Center D/p Snf 3:
Angels Nursing Health Center 3:
Villa Gardens Health Care Unit 3:
Two Palms Care Center 3:
The Rehabilitation Center of Los Angeles 3:
Berkley Post-Acute 3:
Pacific Post Acute 3:
Century Villa, Inc 3:
Alhambra Healthcare and Wellness Centre, LP 3:
Hollywood Premier Healthcare Center 3:
Palazzo Post Acute 3:
Gem Transitional 3:
Glenhaven Healthcare 3:
The Californian-Pasadena Convalescent Hospital 3:

Medical Groups Affiliated with LAC/OLIVE VIEW-UCLA MEDICAL CENTER

There are 121 doctors and 45 medical groups that are affiliated with LAC/OLIVE VIEW-UCLA MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with LAC/OLIVE VIEW-UCLA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with LAC/OLIVE VIEW-UCLA MEDICAL CENTER.

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