CONTACT INFORMATION REVIEWS & MORE DATA

USC VERDUGO HILLS HOSPITAL

  • Date Updated: January 31, 2024
  • Address: 1812 VERDUGO BLVD, GLENDALE, CA 91208
  • Phone (818) 790-7100
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 68%
mAP

  About USC VERDUGO HILLS HOSPITAL

USC VERDUGO HILLS HOSPITAL is a Acute Care Hospitals. It is in GLENDALE, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50124. It does provide emergency services. There are 424 medical professionals and 128 doctor groups affiliated with the hospital. On average at USC VERDUGO HILLS HOSPITAL, emergency patients were charged $23,214. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for USC VERDUGO HILLS HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 24 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of USC VERDUGO HILLS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the USC VERDUGO HILLS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for USC VERDUGO HILLS HOSPITAL: Not Available

Detailed table for spending and period for patients at USC VERDUGO HILLS HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $25
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $45
Outpatient (1 to 3 days Prior to Index Hospital Admission) $79
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $687
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,773
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $1,596
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,111
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $153
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,405
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $797
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,988
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $92
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,423
Total (Complete Episode) $23,214

Infection Rates at USC VERDUGO HILLS HOSPITAL

These measures show how often patients at USC VERDUGO HILLS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 3.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,243.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.08 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,852.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.78 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 35.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.90 / Not Available
SSI - Colon Surgery: Observed Cases 1.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 25.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.22 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.24 / Same
MRSA Bacteremia: Upper Confidence Limit 4.63 / Same
MRSA Bacteremia: Patient Days 24,906.00 / Same
MRSA Bacteremia: Predicted Cases 1.43 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 1.40 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.36 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.27 / Same
Clostridium Difficile (C.Diff): Patient Days 23,358.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 14.02 / Same
Clostridium Difficile (C.Diff): Observed Cases 10.00 / Same
Clostridium Difficile (C.Diff) 0.71 / Same

How USC VERDUGO HILLS HOSPITAL Compares to Other Similar Facilities

This is how USC VERDUGO HILLS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GLENDALE, CA

Worst Hospitals in GLENDALE, CA

Percentages of Complications and Deaths at USC VERDUGO HILLS HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 11.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 9.7% SAME
Death rate for pneumonia patients 15.3% SAME
Death rate for stroke patients 12.8% SAME
Pressure ulcer rate 0.19% SAME
Death rate among surgical inpatients with serious treatable complications 162.58% SAME
Iatrogenic pneumothorax rate 0.29% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.47% SAME
Postoperative acute kidney injury requiring dialysis rate 1.47% SAME
Postoperative respiratory failure rate 6.59% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.16% SAME
Postoperative sepsis rate 6.59% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 0.86% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near USC VERDUGO HILLS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near USC VERDUGO HILLS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Motion Picture and T.V. Hosp D/p Snf 5:
Del Mar Convalescent Hospital 5:
Veterans Home of California - West Los Angeles 5:
Whittier Nursing and Wellness Center, Inc 5:
Park Vista at Morningside 5:
San Gabriel Valley Medical Ctr D/p Snf 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Joyce Eisenberg Keefer Medical Center D/p Snf 5:
Broadway Healthcare Center 5:
Temple City Healthcare 5:
Royal Oaks Manor-Bradbury Oaks 5:
White Memorial Medical Ctr Dp 5:
Park Regency Care Center 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
High Valley Lodge 5:
Clear View Sanitarium 5:
Hollenbeck Palms 5:
Grancell Village of The Jewish Homes For The Aging 5:
La Palma Nursing Center 5:
Monterey Park Conv Hosp 5:
Solheim Senior Community 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Artesia Christian Home Inc. 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Coast Care Convalescent Center 5:
Glendale Healthcare Center 5:
Clear View Convalescent Center 5:
Glendale Adventist Medical Center Dp/snf 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Marycrest Manor 5:
Penn Mar Healthcare Center 5:
Kindred Hospital Brea D/p Snf 5:
Osage Healthcare and Wellness Centre 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Lake Balboa Care Center 5:
Beacon Healthcare Center 5:
Harvard Creek Post Acute 5:
Alden Terrace Convalescent Hospital 5:
St. Catherine Healthcare 5:
Oakpark Healthcare Center 5:
Bonnie Brae Skilled Nursing 5:
Greenfield Care Center of Fullerton, LLC 5:
Granada Hills Convalescent 5:
Greater El Monte Community Hos 5:
Paramount Convalescent Hosp. 4:
Villa Scalabrini Special Care 4:
Camino Healthcare 4:
Montrose Healthcare Center 4:
The Springs Post-Acute 4:
Dreier's Nursing Care Center 4:
Providence St Elizabeth Care Center 4:
Villa Del Rio Gardens 4:
Leisure Court Nursing Center 4:
Panorama Gardens Nursing and Rehabilitation Center 4:
Sherman Oaks Hospital Snf Dp 4:
Memorial Hospital of Gardena D/p Snf 4:
Socal Post-Acute Care 4:
Garden View Post Acute Rehabilitation 4:
Santa Monica Health Care Center 4:
El Rancho Vista Health Care Center 4:
Imperial Healthcare Center 4:
Autumn Hills Health Care Center 4:
Ararat Convalescent Hospital 4:
Guardian Rehabilitation Hospital 4:
Westlake Convalescent Hospital 4:
Saint Vincent Healthcare 4:
Vineland Post Acute 4:
Eisenberg Village 4:
The Bellefontaine Healthcare Center 4:
Meadowbrook Behavioral Health Center 4:
Atherton Baptist Home 4:
San Marino Healthcare Center 4:
Virgil Rehabilitation and Skilled Nursing Center 4:
Monrovia Post Acute 4:
College Vista Post-Acute 4:
Los Angeles Comm Hospital 4:
Broadway Manor Care Center 4:
Lotus Care Center 4:
West Haven Healthcare 4:
Heritage Manor 4:
Burlington Convalescent Hospital 4:
Sunset Manor Conv Hosp 4:
Ararat Post Acute 4:
Rose Villa Health Care Center 4:
Southern California Hosp at Culver City D/p Snf 4:
Casa Bonita Convalescent Hospital 4:
Pine Grove Healthcare and Wellness Centre, LP 4:
Ivy Creek Healthcare and Wellness Centre 4:
South Pasadena Care Center 4:
Bonita Hills Post Acute 4:
East Los Angeles Doctors Hosp 4:
El Encanto Healthcare Center 4:
Mission Care Center 4:
Whittier Hospital Medical Ctr D/p Snf 4:
Baldwin Gardens Nursing Center 4:
Magnolia Gardens Convalescent Hospital 4:
Arcadia Care Center 4:
The Gardens of El Monte 4:
Mid-Wilshire Health Care Cntr 4:
Brookfield Healthcare Center 4:

Medical Groups Affiliated with USC VERDUGO HILLS HOSPITAL

There are 424 doctors and 128 medical groups that are affiliated with USC VERDUGO HILLS HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with USC VERDUGO HILLS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with USC VERDUGO HILLS HOSPITAL.

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