COAST PLAZA HOSPITAL Review

Get Information, Ratings, Surveys, and Compare COAST PLAZA HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 36%

Database data as of November 08, 2023

The information shown here is based on data records that are not current. Our latest records for COAST PLAZA HOSPITAL is from January 31, 2024 and our latest database records are as of November 08, 2023. It is not clear why COAST PLAZA HOSPITAL is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of COAST PLAZA HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with COAST PLAZA HOSPITAL, Survey Analysis.)

In the briefest summary, COAST PLAZA HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in NORWALK, CA. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 50771. It does provide emergency services. There are 63 medical professionals and 46 doctor groups affiliated with the hospital. On average at COAST PLAZA HOSPITAL, emergency patients were charged $28,799. This is higher than the state average of $25,229. It is also higher than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 36% of the patients surveyed definitely recommended COAST PLAZA HOSPITAL, while 22% did not recommend going to COAST PLAZA HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for COAST PLAZA HOSPITAL

Address:

13100 STUDERBAKER ROAD
NORWALK, CA 90650
(562) 868-3751
Click for Map

Medicare Provider Number:

50771

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for COAST PLAZA HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for COAST PLAZA HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COAST PLAZA HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 64 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 13 %
Patients who reported that their nurses "Usually" communicated well 23 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 59 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 16 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 60 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 14 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 67 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 12 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 73 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 30 %
Patients who reported that they "Usually" received help as soon as they wanted 21 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 40 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 19 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 63 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 15 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 31 %
Patients who reported that YES, they were given information about what to do during their recovery at home 69 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 30 %
Patients who reported that YES, they did discuss whether they would need help after discharge 70 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 31 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 69 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 15 %
Patients who "Strongly Agree" they understood their care when they left the hospital 34 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 21 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 32 %
Patients who "Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 13 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 33 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 12 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 36 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 36 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 47 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 22 %
Patients who reported YES, they would definitely recommend the hospital 36 %
Patients who reported YES, they would probably recommend the hospital 42 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of COAST PLAZA HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COAST PLAZA HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for COAST PLAZA HOSPITAL: Not Available

Detailed table for spending and period for patients at COAST PLAZA HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $3
Outpatient (1 to 3 days Prior to Index Hospital Admission) $36
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $663
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,278
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $7
Carrier (During Index Hospital Admission) $1,369
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $370
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $118
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,253
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $739
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $10,036
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $70
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,841
Total (Complete Episode) $28,799

Infection Rates at COAST PLAZA HOSPITAL

These measures show how often patients at COAST PLAZA HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,226.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.90 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,334.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.96 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 8.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.20 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 2.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 10,169.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.49 / Not Available
MRSA Bacteremia: Observed Cases 1.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.39 / Same
Clostridium Difficile (C.Diff): Patient Days 10,169.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 3.55 / Same
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Same
Clostridium Difficile (C.Diff) 0.28 / Same

How COAST PLAZA HOSPITAL Compares to Other Similar Facilities

This is how COAST PLAZA HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NORWALK, CA

Worst Hospitals in NORWALK, CA

Percentages of Complications and Deaths at COAST PLAZA HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 15.9% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.11% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 2.34% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.19% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 0.79% SAME
Abdominopelvic accidental puncture or laceration rate 0.99% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near COAST PLAZA HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COAST PLAZA HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
West Anaheim Medical Center D/p Snf 5:
Long Beach Post Acute 5:
Freedom Village Healthcare Center 5:
Newport Nursing and Rehabilitation Center 5:
St. Catherine Healthcare 5:
Town and Country 5:
Foothill Regional Medical Center D/p Snf 5:
Lake Balboa Care Center 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Meadowbrook Behavioral Health Center 5:
Del Mar Convalescent Hospital 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Park Regency Care Center 5:
South Coast Global Medical Center D/p Snf 5:
Trellis Chino 5:
Garden Grove Post Acute 5:
Imperial Healthcare Center 5:
Paramount Convalescent Hosp. 5:
Hollenbeck Palms 5:
Socal Post-Acute Care 5:
Ivy Creek Healthcare and Wellness Centre 5:
Rowntree Gardens 5:
Broadway Healthcare Center 5:
Chapman Care Center 5:
Harvard Creek Post Acute 5:
Mission Palms Healthcare Center 5:
Marycrest Manor 5:
Guardian Rehabilitation Hospital 5:
Pacific Haven Subacute and Healthcare Center 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Oakpark Healthcare Center 5:
High Valley Lodge 5:
Kindred Hospital Brea D/p Snf 5:
Anaheim Crest Nursing Center 5:
Sun Mar Nursing Center 5:
Alden Terrace Convalescent Hospital 5:
White Memorial Medical Ctr Dp 5:
Huntington Post Acute 5:
Totally Kids Specialty Healthcare - Sun Valley 5:
Inland Christian Home 5:
Parkview Healthcare Center 5:
Granada Hills Convalescent 5:
Victoria Healthcare and Rehabilitation Center 5:
Whittier Nursing and Wellness Center, Inc 5:
Mount San Antonio Gardens 5:
Royal Oaks Manor-Bradbury Oaks 5:
Artesia Christian Home Inc. 5:
Park Vista at Morningside 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Glendale Adventist Medical Center Dp/snf 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Coast Care Convalescent Center 5:
Lomita Post-Acute Care Center 5:
Penn Mar Healthcare Center 5:
Greater El Monte Community Hos 5:
Orchards Skilled Nursing 5:
Ararat Post Acute 5:
Monterey Park Conv Hosp 5:
Greenfield Care Center of Fullerton, LLC 5:
Torrance Memorial Med Ctr Snf/dp 5:
Montclair Manor Care Center 5:
Clear View Convalescent Center 5:
Villa Serena Healthcare Center 5:
Beacon Healthcare Center 5:
Intercommunity Healthcare and Rehabilitation Center 5:
Clear View Sanitarium 5:
La Palma Nursing Center 5:
Alta Gardens Care Center 5:
Sherman Oaks Hospital Snf Dp 5:
Temple City Healthcare 5:
Veterans Home of California - West Los Angeles 5:
Brookfield Healthcare Center 5:
Osage Healthcare and Wellness Centre 5:
Coventry Court Health Center 4:
Royal Care Skilled Nursing Ctr 4:
Atlantic Memorial Healthcare Center 4:
West Haven Healthcare 4:
Bonita Hills Post Acute 4:
Pacific Care Nursing Center 4:
Bonnie Brae Skilled Nursing 4:
Alamitos Belmont Health and Rehabilitation 4:
Sunset Manor Conv Hosp 4:
Mid-Wilshire Health Care Cntr 4:
Heritage Manor 4:
Westlake Convalescent Hospital 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
South Coast Post Acute 4:
Alvarado Care Center 4:
The Grove Post Acute 4:
Del Amo Gardens Care Center 4:
San Gabriel Conv Center 4:
Monterey Healthcare and Wellness Centre, LP 4:
Anaheim Terrace Care Center 4:
Chino Valley Health Care Cente 4:
Santa Monica Health Care Center 4:
Mainplace Post Acute 4:
Regents Point - Windcrest 4:
Garden View Post Acute Rehabilitation 4:

Medical Groups Affiliated with COAST PLAZA HOSPITAL

There are 63 doctors and 46 medical groups that are affiliated with COAST PLAZA HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with COAST PLAZA HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with COAST PLAZA HOSPITAL.