LA PALMA INTERCOMMUNITY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare LA PALMA INTERCOMMUNITY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 58%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of LA PALMA INTERCOMMUNITY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with LA PALMA INTERCOMMUNITY HOSPITAL, Survey Analysis.)

In the briefest summary, LA PALMA INTERCOMMUNITY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in LA PALMA, CA. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 50580. It DOES NOT provide emergency services. There are 84 medical professionals and 34 doctor groups affiliated with the hospital. On average at LA PALMA INTERCOMMUNITY HOSPITAL, emergency patients were charged $27,659. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 58% of the patients surveyed definitely recommended LA PALMA INTERCOMMUNITY HOSPITAL, while only 12% did not recommend going to LA PALMA INTERCOMMUNITY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for LA PALMA INTERCOMMUNITY HOSPITAL

Address:

7901 WALKER STREET
LA PALMA, CA 90623
(714) 670-7400
Click for Map

Medicare Provider Number:

50580

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for LA PALMA INTERCOMMUNITY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for LA PALMA INTERCOMMUNITY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LA PALMA INTERCOMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 10 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 66 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 13 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 73 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 18 %
Patients who reported that their doctors "Always" listened carefully to them 62 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 15 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 61 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 17 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 63 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 25 %
Patients who reported that YES, they were given information about what to do during their recovery at home 75 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 32 %
Patients who reported that YES, they did discuss whether they would need help after discharge 68 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 80 %
Patients who "Agree" they understood their care when they left the hospital 54 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 35 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 30 %
Patients who "Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 35 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 24 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 58 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LA PALMA INTERCOMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LA PALMA INTERCOMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LA PALMA INTERCOMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at LA PALMA INTERCOMMUNITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $33
Hospice (1 to 3 days Prior to Index Hospital Admission) $3
Inpatient (1 to 3 days Prior to Index Hospital Admission) $33
Outpatient (1 to 3 days Prior to Index Hospital Admission) $75
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $33
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $20
Carrier (1 to 3 days Prior to Index Hospital Admission) $721
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,017
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $5
Carrier (During Index Hospital Admission) $1,237
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $607
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $220
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,086
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $752
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $7,724
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $113
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,981
Total (Complete Episode) $27,659

Infection Rates at LA PALMA INTERCOMMUNITY HOSPITAL

These measures show how often patients at LA PALMA INTERCOMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,111.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.80 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,764.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 7.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.19 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 11,062.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.43 / Not Available
MRSA Bacteremia: Observed Cases 1.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.06 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.25 / Same
Clostridium Difficile (C.Diff): Patient Days 11,062.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 5.29 / Same
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Same
Clostridium Difficile (C.Diff) 0.38 / Same

How LA PALMA INTERCOMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how LA PALMA INTERCOMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LA PALMA, CA

Worst Hospitals in LA PALMA, CA

Percentages of Complications and Deaths at LA PALMA INTERCOMMUNITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 9.5% SAME
Death rate for pneumonia patients 14.1% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.26% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.46% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.74% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near LA PALMA INTERCOMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LA PALMA INTERCOMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Anaheim Crest Nursing Center 5:
Providence Little Co of Mary Transitional Care Ctr 5:
Inland Christian Home 5:
Clear View Convalescent Center 5:
Victoria Healthcare and Rehabilitation Center 5:
Kindred Hospital Brea D/p Snf 5:
Villa Serena Healthcare Center 5:
Solheim Senior Community 5:
Whittier Nursing and Wellness Center, Inc 5:
Freedom Village Healthcare Center 5:
Mission Palms Healthcare Center 5:
Osage Healthcare and Wellness Centre 5:
Montclair Manor Care Center 5:
Beacon Healthcare Center 5:
Alta Gardens Care Center 5:
Greater El Monte Community Hos 5:
Orchards Skilled Nursing 5:
Chino Valley Health Care Cente 5:
Parkview Healthcare Center 5:
La Palma Nursing Center 5:
Temple City Healthcare 5:
Artesia Christian Home Inc. 5:
Meadowbrook Behavioral Health Center 5:
St. Catherine Healthcare 5:
Whittier Hospital Medical Ctr D/p Snf 5:
Park Regency Care Center 5:
Lomita Post-Acute Care Center 5:
Newport Nursing and Rehabilitation Center 5:
Torrance Memorial Med Ctr Snf/dp 5:
Clear View Sanitarium 5:
Sun Mar Nursing Center 5:
Foothill Regional Medical Center D/p Snf 5:
South Coast Global Medical Center D/p Snf 5:
Greenfield Care Center of Fullerton, LLC 5:
Town and Country 5:
Mount San Antonio Gardens 5:
Garden Grove Post Acute 5:
Alden Terrace Convalescent Hospital 5:
Trellis Chino 5:
Huntington Post Acute 5:
White Memorial Medical Ctr Dp 5:
Pacific Haven Subacute and Healthcare Center 5:
Long Beach Post Acute 5:
Pine Grove Healthcare and Wellness Centre, LP 5:
Montecito Heights Healthcare and Wellness Centre, LP 5:
Royal Oaks Manor-Bradbury Oaks 5:
Healthbridge Children's Hospital - Orange D/p Snf 5:
Park Vista at Morningside 5:
Rowntree Gardens 5:
Glendale Adventist Medical Center Dp/snf 5:
Centinela Skilled Nursing and Wellness Centre West 5:
Brookfield Healthcare Center 5:
Chapman Care Center 5:
Coast Care Convalescent Center 5:
Harvard Creek Post Acute 5:
Alhambra Hospital Med Ctr Dp/snf 5:
Guardian Rehabilitation Hospital 5:
Marycrest Manor 5:
Hollenbeck Palms 5:
Del Mar Convalescent Hospital 5:
West Anaheim Medical Center D/p Snf 5:
Buena Vista Care Center 5:
Monterey Park Conv Hosp 5:
Sherman Oaks Hospital Snf Dp 5:
Heritage Park Nursing Center 5:
Emanate Health Inter-Community Hospital- D/p Snf 5:
Penn Mar Healthcare Center 5:
Presbyterian Intercomm Hosp Dp/snf 5:
Pelican Ridge Post Acute 4:
Coventry Court Health Center 4:
Royal Care Skilled Nursing Ctr 4:
Atlantic Memorial Healthcare Center 4:
Westlake Convalescent Hospital 4:
Bonita Hills Post Acute 4:
West Pico Terrace Healthcare and Wellness Centre LP 4:
Mid-Wilshire Health Care Cntr 4:
Pacific Care Nursing Center 4:
Bonnie Brae Skilled Nursing 4:
Alamitos Belmont Health and Rehabilitation 4:
Villa Valencia Healthcare Center 4:
Sunset Manor Conv Hosp 4:
Beach Creek Post-Acute 4:
Del Amo Gardens Care Center 4:
South Coast Post Acute 4:
The Grove Post Acute 4:
Monterey Healthcare and Wellness Centre, LP 4:
San Gabriel Conv Center 4:
Intercommunity Healthcare and Rehabilitation Center 4:
Anaheim Terrace Care Center 4:
East Los Angeles Doctors Hosp 4:
Southern California Hosp at Culver City D/p Snf 4:
Paramount Convalescent Hosp. 4:
Mainplace Post Acute 4:
West Haven Healthcare 4:
Imperial Healthcare Center 4:
Buena Park Nursing Center 4:
El Encanto Healthcare Center 4:
Bel Vista Healthcare Center 4:
Socal Post-Acute Care 4:
Lotus Care Center 4:

Medical Groups Affiliated with LA PALMA INTERCOMMUNITY HOSPITAL

There are 84 doctors and 34 medical groups that are affiliated with LA PALMA INTERCOMMUNITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with LA PALMA INTERCOMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LA PALMA INTERCOMMUNITY HOSPITAL.