KAISER FOUNDATION HOSPITAL - DOWNEY in DOWNEY, CA:
Reviews, Ratings, Surveys, Comparisons, Find a Doctor, etc.
Overall Rating: Not Available
Database data was released on January 25, 2023
About KAISER FOUNDATION HOSPITAL - DOWNEY
Rating:
Not Available
NursingHomeDatabase has the latest reviews, location, phone numbers, list of medical professionaals and other information about KAISER FOUNDATION HOSPITAL - DOWNEY.
KAISER FOUNDATION HOSPITAL - DOWNEY is one of a type of hospitals called Acute Care Hospitals. It is located in DOWNEY, CA. Its five star rating is Not Available. It's type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50139.
EMERGENCY SERVICES: It DOES NOT provide emergency services.
There are 226 medical professionals affiliated with KAISER FOUNDATION HOSPITAL - DOWNEY.
According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 67% of the patients surveyed definitely recommended KAISER FOUNDATION HOSPITAL - DOWNEY, while only 7% did not recommend going to KAISER FOUNDATION HOSPITAL - DOWNEY.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for KAISER FOUNDATION HOSPITAL - DOWNEY
Address:
9333 IMPERIAL HIGHWAY
DOWNEY, CA
90242
(562) 461-6007
Click for Map
Medicare Provider Number:
50139
Type:
Acute Care Hospitals
Ownership:
Voluntary non-profit - Other
Overall Hospital Quality Star Rating for KAISER FOUNDATION HOSPITAL - DOWNEY
Overall Rating: Not Available
The Overall Hospital Quality Star Rating for KAISER FOUNDATION HOSPITAL - DOWNEY summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:
- Selection and standardization of measures for inclusion in the Overall Star Rating
- Assignment of measures to groups
- Calculation and standardization of measure group scores
- Calculation of hospital summary scores as a weighted average of available group scores
- Application of minimum thresholds for receiving an Overall Star Rating
- Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
- Application of clustering algorithm to categorize summary scores into star ratings
For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.
Measure group | Weight used in calculation |
---|---|
Mortality | 22% |
Safety | 22% |
Readmission | 22% |
Patient Experience | 22% |
Timely & Effective Care | 12% |
Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Cost of KAISER FOUNDATION HOSPITAL - DOWNEY, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - DOWNEY provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for KAISER FOUNDATION HOSPITAL - DOWNEY: 93.95%
On average at KAISER FOUNDATION HOSPITAL - DOWNEY, emergency patients were changed $24,094. This is lower than the state average of $25,229. It is also lower than the state average of $24,355.
More Information about the calculation of Medicare Spending Per Beneficiary for KAISER FOUNDATION HOSPITAL - DOWNEY: The measure assesses Medicare Part A and Part B payments for services provided to a KAISER FOUNDATION HOSPITAL - DOWNEY during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.
Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - DOWNEY:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $5 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $143 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $0 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $6 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $541 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $13,697 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $4 |
Carrier (During Index Hospital Admission) | $824 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $744 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $362 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $3,443 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $998 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,135 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $23 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,169 |
Total (Complete Episode) | $24,094 |
Infection Rates at KAISER FOUNDATION HOSPITAL - DOWNEY
These measures show how often patients at KAISER FOUNDATION HOSPITAL - DOWNEY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at KAISER FOUNDATION HOSPITAL - DOWNEY contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.60 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 2.25 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 6,552.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 7.35 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 9.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.23 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.39 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.48 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 9,168.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 11.17 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 9.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.81 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.43 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 2.21 / Same |
SSI - Colon Surgery: Number of Procedures | 211.00 / Same |
SSI - Colon Surgery: Predicted Cases | 5.64 / Same |
SSI - Colon Surgery: Observed Cases | 6.00 / Same |
SSI - Colon Surgery | 1.06 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | -- / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.86 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 186.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 1.61 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Same |
SSI - Abdominal Hysterectomy | 0.00 / Same |
MRSA Bacteremia: Lower Confidence Limit | 0.07 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.41 / Same |
MRSA Bacteremia: Patient Days | 87,277.00 / Same |
MRSA Bacteremia: Predicted Cases | 4.68 / Same |
MRSA Bacteremia: Observed Cases | 2.00 / Same |
MRSA Bacteremia | 0.43 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.32 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.72 / Better |
Clostridium Difficile (C.Diff): Patient Days | 73,049.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 49.00 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 24.00 / Better |
Clostridium Difficile (C.Diff) | 0.49 / Better |
How KAISER FOUNDATION HOSPITAL - DOWNEY Compares to Other Similar Facilities
This is how KAISER FOUNDATION HOSPITAL - DOWNEY compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - DOWNEY
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | NA | Not Enough Data |
Death rate for heart failure patients | NA | Not Enough Data |
Death rate for pneumonia patients | NA | Not Enough Data |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | 1.57% | SAME |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | 0.18% | SAME |
In-hospital fall with hip fracture rate | 0.07% | SAME |
Postoperative hemorrhage or hematoma rate | 2.34% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 0.9% | SAME |
Postoperative respiratory failure rate | NA | Not Enough Data |
Perioperative pulmonary embolism or deep vein thrombosis rate | 4.19% | SAME |
Postoperative sepsis rate | 4.66% | SAME |
Postoperative wound dehiscence rate | 0.79% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.21% | SAME |
Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - DOWNEY
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - DOWNEY ranked by their CMS 5-Star Overall Rating.
Medical Professsionals Affiliated with KAISER FOUNDATION HOSPITAL - DOWNEY
These are the doctors affliated with this hospital:
- BASIL ABDELKARIM ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MUHAMMAD ABOU-HARB ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PRAVIN ACHARYA ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- VICKEN AHARONIAN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DEAN AHN ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- GUNNHILD ALBRECHT ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- STEPHANIE ANGARITA ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOSEPH ANGELO ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JIMMY APISAKKUL ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ELIZABETH ARNALL ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NELSON ARNSTEIN ( NUCLEAR MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAJEEV ATTAM ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RICARDO AVILA ( FAMILY PRACTICE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MYA AYE ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- FARNAZ AZARBAL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DIEM PHUC BANH ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ERIC BARNARD ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRET BATCHELOR ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- EARL BAUTISTA ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HILARIE BEATTIE ( PHYSICIAN ASSISTANT - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MADHAV BODDULA ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SOMJOT BRAR ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROGELIO BRAVO ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MICHAEL BREWER ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOHN BRUSKY ( UROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANTHONY CABRERA ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WILLY CALINGASAN ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WILLIAM CALLARD ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROSIE CARBAJAL ( NURSE PRACTITIONER - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ALVIN CASTILLO ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ALBERTO CESPEDES ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROGER CHAN ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ALLEN CHANG ( UROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROBERT CHANG ( NEPHROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NEEL CHARI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- FREDRICK CHE ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- STEPHEN CHEN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ELISA CHEN ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- EVERETT CHEN ( HEMATOLOGY/ONCOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BENJAMIN CHEN ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- LISA CHIANG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- LAURIE CHU ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WILLIAM CHU ( UROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RYAN CLARE ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KOBINA COMMEH ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JARROD CRUM ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JEFFREY CUI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- THOMAS DAY ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DENISE DE ALBA ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KENNETH DEAVER ( FAMILY PRACTICE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ELSA DEL RIO- ELIZARRARAZ ( FAMILY PRACTICE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MAHYAR DERAKHSHANI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JIMMY DIEP ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HUNG DINH ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAVI DIXIT ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MARAL TOUNA ARPI DONABEDIAN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- GARETH DULAI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANH DUONG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JASON DURAND ( PULMONARY DISEASE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PAYMON EBRAHIMZADEH ( SLEEP MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ALI FARVID ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAMIRO FERNANDEZ ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HUBERT FOK ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- YOUSSEF GAMAL ( HEMATOLOGY/ONCOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- GHASSAN GHOLMIEH ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KEVIN GODFREY ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NEAL GODWIN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JARED GOODMAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHANDAN GOWDA ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BASUKI GUNAWAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SCOTT GWALTNEY ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROGER HAN ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANDREW HANFLIK ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TIMOTHY HICKEY ( PULMONARY DISEASE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SYED HUSSAIN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TRUNG HUYNH ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JASON HWANG ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DANIEL HWANG ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MATTHEW HWANG ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KAYLA JAGODA ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- AMALI JAYASINGHE-COORAY ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- AN-AN JIANG ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DONGMEI JIANG ( NEUROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MIKE JOU ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KEVIN KAO ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ARSINEH KHACHEKIAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JACQUELINE KHCHIRIAN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JAMES KIM ( EMERGENCY MEDICINE - CARBON HEALTH MEDICAL GROUP OF CALIFORNIA PC )
- MARK KIM ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SUSIE KIM ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- IVAN KIM ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JANE KIM ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CAROLINE KING ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRYAN KING ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRIAN KOROTZER ( PULMONARY DISEASE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANSHU KUMAR ( GASTROENTEROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PRADEEP KUMAR ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- YING TING LAU ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DAVID LAU ( VASCULAR SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BERNADETTE LAXA ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOHN LEE ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MIN YOUNG LEE ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHI LEE ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SOHYUN LEE ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SUNGHYUN LEE ( CRITICAL CARE (INTENSIVISTS) - HAWAII PERMANENTE MEDICAL GROUP INC )
- STEPHEN LEE ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TED LEEM ( OTOLARYNGOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHELBY LEGEROS ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PETER LEW ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- FENG LI ( GASTROENTEROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- COREY LIEBER ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRISTOPHER LIN ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- OSCAR LOPEZ ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRISTOPHER LOZANO ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- YUE LU ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KAI LU ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRIAN LUU ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PRAKASH MANSUKHANI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAFFI MERJANIAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MICHELLE MONEY ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NAING MOORE ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ARIANNA MORENO ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JESSICA MOSELEY ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- FARAJ MOURAD ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAMANA MUTHYALA ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JYOTI NANDI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOSHUA NAPIAL ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JENNIFER NGUYEN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JULIEN NGUYEN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOHN NGUYEN ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PAUL NIMITSILPA ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ELIZABETH NORHEIM ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TEMITOPE OLATUNJI ( FAMILY PRACTICE - PIH HEALTH PHYSICIANS )
- NAHEED OLSEN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ERWIN ONG ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TILDEN OSAKO ( NEPHROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHELSEA PALACIOS ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KATHY PAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KIRAN PANDEY ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HIMANI PANDYA ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOHN PANG ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HIMANI PATEL ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- AMIT PATHAK ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- EVERLYN PEREZ ( FAMILY PRACTICE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANH PHAM ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KRISTINE PHAM ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHI-BAO PHUNG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KASSRA POOSTI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PREETHI PRASAD ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRISTOPHER PUTNEY ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MICHAEL RADPARVAR ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ASIF RAHMAN ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SURESH RAMAMURTI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BHAVESH RAMANI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BONNIE RASHID ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MARTIN RAUCH ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANITA RAVI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NIRAJ RAWAL ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHAUN REID ( FAMILY PRACTICE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JUAN RENDON ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DORIS RIVAS ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- NICHOLAS ROBERTSON ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOSE RUIZ ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MARWAN SAAB ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DANA SAADAT ( HEMATOLOGY/ONCOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- VANDAD SAADAT ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRENT SAFRAN ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ERICH SALVACION ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAAKESH SATHYA ( INTERNAL MEDICINE - ARCADIA INTENSIVIST GROUP INC. )
- ABRAHAM SCHLOSSBERG ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- OLENA SCHWETZ ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WESTON SEIPP ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MATIN SHAH ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHAHAB SHAHANGIAN ( PULMONARY DISEASE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANITA SHARMA ( PHYSICIAN ASSISTANT - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DEJUN SHEN ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOSEPHINE SHIAU ( NURSE PRACTITIONER - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RUKHSANA SIDDIQI ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ELIZABETH SIMMONS ( HEMATOLOGY/ONCOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KAMOLTIP SINTHAWANARONG ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRISTOPHER SOBOWALE ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- FRANK SOTO ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SEKSAN SREPHICHIT ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRISTOPHER STARR ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- AGUSTINUS SUHARDJA ( DIAGNOSTIC RADIOLOGY - ST JUDE RADIOLOGY MEDICAL GROUP INC )
- VUONG TA ( EMERGENCY MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- TOMOKO TAGAWA ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHRIS TANG ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ERIC TON ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- THANH TRAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JESSE TRAN ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- KIEN TRAN ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- VIET TRAN ( UROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- BRADFORD TROPEA ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- HOA TRUONG ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- VONNY TUNRU-DINH ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JONATHAN TURNER ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JAMES UH ( PODIATRY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JAMES USHIBA ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MICHELLE VU ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- MINH-CHAU VU ( INTERVENTIONAL RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- EUGENE WANG ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- EDWARD WANG ( NEPHROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WILLIAM WANG ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- WILLIAM WEISER ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ROSE WONG ( THORACIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JARED WONG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- PAUL WOODWORTH ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SUSANA WU ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHUFONG WU ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHIROU WU ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JULIE WU ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- OLSON WU ( ANESTHESIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DANIEL WU ( HEMATOLOGY/ONCOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RONALD YANG ( UROLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- CHIA YANG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SHOWSHAN YANG ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JAY YEW ( GENERAL SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- GILMER YOUN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- DALE YU ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- SAMUEL YU ( DIAGNOSTIC RADIOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- JOHN YUNG ( HOSPITALIST - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- RAY ZADEGAN ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- AUNG ZAW ( INTERNAL MEDICINE - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ALLISON ZEMEK ( PATHOLOGY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
- ANDRE ZIMMERMAN ( ORTHOPEDIC SURGERY - SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP )
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - DOWNEY to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 8 % |
Patients who reported that their nurses "Usually" communicated well | 21 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 6 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 16 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 8 % |
Patients who reported that their nurses "Usually" listened carefully to them | 23 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 67 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 24 % |
Patients who reported that their doctors "Always" communicated well | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 7 % |
Patients who reported that their doctors "Usually" communicated well | 18 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 14 % |
Patients who reported that their doctors "Always" listened carefully to them | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 8 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
Patients who reported that they "Always" received help as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 14 % |
Patients who reported that they "Usually" received help as soon as they wanted | 30 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 52 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 15 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 33 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 61 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 13 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 26 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 23 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 21 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 69 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 12 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 19 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 44 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 34 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 17 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 83 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 18 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 82 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 15 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 85 % |
Patients who "Agree" they understood their care when they left the hospital | 43 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 49 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 49 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 11 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 40 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 44 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 8 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 48 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 34 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 6 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 60 % |
Patients who reported that their room and bathroom were "Always" clean | 66 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 13 % |
Patients who reported that their room and bathroom were "Usually" clean | 21 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 56 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 13 % |
Patients who reported that the area around their room was "Usually" quiet at night | 31 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 10 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 23 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 67 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 7 % |
Patients who reported YES, they would definitely recommend the hospital | 67 % |
Patients who reported YES, they would probably recommend the hospital | 26 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |