GALLUP INDIAN MEDICAL CENTER in GALLUP, NM:
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Overall Rating: Not Available
Database data was released on January 25, 2023
About GALLUP INDIAN MEDICAL CENTER
Rating:
Not Available
NursingHomeDatabase has the latest reviews, location, phone numbers, list of medical professionaals and other information about GALLUP INDIAN MEDICAL CENTER.
GALLUP INDIAN MEDICAL CENTER is one of a type of hospitals called Acute Care Hospitals. It is located in GALLUP, NM. Its five star rating is Not Available. It's type of ownership is Government - Federal. The facility's Medicare ID is 320061.
EMERGENCY SERVICES: It does provide emergency services.
There are 124 medical professionals affiliated with GALLUP INDIAN MEDICAL CENTER.
According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 46% of the patients surveyed definitely recommended GALLUP INDIAN MEDICAL CENTER, while 10% did not recommend going to GALLUP INDIAN MEDICAL CENTER.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for GALLUP INDIAN MEDICAL CENTER
Address:
516 E NIZHONI BLVD
GALLUP, NM
87301
(505) 722-1000
Click for Map
Medicare Provider Number:
320061
Type:
Acute Care Hospitals
Ownership:
Government - Federal
Overall Hospital Quality Star Rating for GALLUP INDIAN MEDICAL CENTER
Overall Rating: Not Available
The Overall Hospital Quality Star Rating for GALLUP INDIAN MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:
- Selection and standardization of measures for inclusion in the Overall Star Rating
- Assignment of measures to groups
- Calculation and standardization of measure group scores
- Calculation of hospital summary scores as a weighted average of available group scores
- Application of minimum thresholds for receiving an Overall Star Rating
- Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
- Application of clustering algorithm to categorize summary scores into star ratings
For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.
| Measure group | Weight used in calculation |
|---|---|
| Mortality | 22% |
| Safety | 22% |
| Readmission | 22% |
| Patient Experience | 22% |
| Timely & Effective Care | 12% |
Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
| Overall rating | Number of hospitals / Percentage |
|---|---|
| 1 star | 198 (6.34%) |
| 2 stars | 702 (22.49%) |
| 3 stars | 895 (28.68%) |
| 4 stars | 895 (28.68%) |
| 5 stars | 431 (13.81%) |
| N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Cost of GALLUP INDIAN MEDICAL CENTER, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GALLUP INDIAN MEDICAL CENTER provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for GALLUP INDIAN MEDICAL CENTER: 78.43%
On average at GALLUP INDIAN MEDICAL CENTER, emergency patients were changed $13,708. This is lower than the state average of $23,093. It is also lower than the state average of $24,355.
More Information about the calculation of Medicare Spending Per Beneficiary for GALLUP INDIAN MEDICAL CENTER: The measure assesses Medicare Part A and Part B payments for services provided to a GALLUP INDIAN MEDICAL CENTER during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.
Detailed table for spending and period for patients at GALLUP INDIAN MEDICAL CENTER:
| Type | Amount |
|---|---|
| Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Outpatient (1 to 3 days Prior to Index Hospital Admission) | $33 |
| Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $1 |
| Carrier (1 to 3 days Prior to Index Hospital Admission) | $260 |
| Home Health Agency (During Index Hospital Admission) | $0 |
| Hospice (During Index Hospital Admission) | $0 |
| Inpatient (During Index Hospital Admission) | $8,261 |
| Outpatient (During Index Hospital Admission) | $0 |
| Skilled Nursing Facility (During Index Hospital Admission) | $0 |
| Durable Medical Equipment (During Index Hospital Admission) | $21 |
| Carrier (During Index Hospital Admission) | $750 |
| Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $60 |
| Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $207 |
| Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,319 |
| Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $341 |
| Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $1,597 |
| Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $39 |
| Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $819 |
| Total (Complete Episode) | $13,708 |
Infection Rates at GALLUP INDIAN MEDICAL CENTER
These measures show how often patients at GALLUP INDIAN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at GALLUP INDIAN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection: Number of Device Days | 868.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.62 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.04 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 4.28 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 1,970.00 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 1.15 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1.00 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.87 / Same |
| SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Number of Procedures | 4.00 / Not Available |
| SSI - Colon Surgery: Predicted Cases | 0.13 / Not Available |
| SSI - Colon Surgery: Observed Cases | 0.00 / Not Available |
| SSI - Colon Surgery | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 11.00 / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.09 / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Patient Days | 12,085.00 / Not Available |
| MRSA Bacteremia: Predicted Cases | 0.30 / Not Available |
| MRSA Bacteremia: Observed Cases | 2.00 / Not Available |
| MRSA Bacteremia | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.97 / Same |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 3.41 / Same |
| Clostridium Difficile (C.Diff): Patient Days | 11,340.00 / Same |
| Clostridium Difficile (C.Diff): Predicted Cases | 5.23 / Same |
| Clostridium Difficile (C.Diff): Observed Cases | 10.00 / Same |
| Clostridium Difficile (C.Diff) | 1.91 / Same |
How GALLUP INDIAN MEDICAL CENTER Compares to Other Similar Facilities
This is how GALLUP INDIAN MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at GALLUP INDIAN MEDICAL CENTER
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
| Death rate for heart attack patients | NA | Not Enough Data |
| Death rate for CABG surgery patients | NA | Not Enough Data |
| Death rate for COPD patients | NA | Not Enough Data |
| Death rate for heart failure patients | 11.2% | SAME |
| Death rate for pneumonia patients | 16.7% | SAME |
| Death rate for stroke patients | NA | Not Enough Data |
| Pressure ulcer rate | 0.37% | SAME |
| Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
| Iatrogenic pneumothorax rate | 0.18% | SAME |
| In-hospital fall with hip fracture rate | 0.07% | SAME |
| Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
| Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
| Postoperative respiratory failure rate | NA | Not Enough Data |
| Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
| Postoperative sepsis rate | NA | Not Enough Data |
| Postoperative wound dehiscence rate | NA | Not Enough Data |
| Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
| CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near GALLUP INDIAN MEDICAL CENTER
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GALLUP INDIAN MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.
| Facility Name | Overall Rating |
|---|---|
| Red Rocks Care Center | 3: |
| Mckinley Center | 2: |
Medical Professsionals Affiliated with GALLUP INDIAN MEDICAL CENTER
These are the doctors affliated with this hospital:
- MARGOT ALBERT ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ALMA ALFORD ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KANDACE ALFRED ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- AMYN ALIDINA ( HEMATOLOGY/ONCOLOGY - NEW MEXICO ONCOLOGY HEMATOLOGY CONSULTANTS LTD )
- RORY AUFDERHEIDE ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JOSE AVITIA ( MEDICAL ONCOLOGY - NEW MEXICO ONCOLOGY HEMATOLOGY CONSULTANTS LTD )
- SARAH AYCOCK ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JENNIFER BASS ( INFECTIOUS DISEASE - ADMINISTRATORS OF THE TULANE EDUCATIONAL FUND )
- JESSIE BAY ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JULIA BEAMESDERFER ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- BENJAMIN BEERS ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ADRIANN BEGAY ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- DANIEL BEGGS ( DIAGNOSTIC RADIOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- LEE BEVILLE ( DIAGNOSTIC RADIOLOGY - GRAYS HARBOR COMMUNITY HOSPITAL )
- DOUGLAS BOLDA ( ORTHOPEDIC SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- GEORGE BRASINIKAS ( PATHOLOGY - REHOBOTH MCKINLEY CHRISTIAN HEALTH CARE SERVICES, INC. )
- MARIA BRUECKNER ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ASHLEY BRUNO ( PHYSICIAN ASSISTANT - PANORAMA ORTHOPEDICS AND SPINE CENTER PC )
- ROXANNE CHAN ( DIAGNOSTIC RADIOLOGY - SIERRA VISTA HOSPITAL 69 )
- PAUL CHARLTON ( EMERGENCY MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- DUANE CHASE ( PSYCHIATRY - CATAWBA SERVICES UNIT-INDIAN HEALTH )
- DAVID CHEEVER ( EMERGENCY MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KEZIA COTTENOIR ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- GAIL CRAWFORD ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KRISTINE CRUZ ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JUDITH DENINA ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ANGELA DORSEY ( ENDOCRINOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MUFARO DUBE ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- LAUREN EBERLY ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- AYODELE ERINLE ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- BRADLEY ESPESETH ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ANNETTE FONTAINE ( HEMATOLOGY/ONCOLOGY - NEW MEXICO ONCOLOGY HEMATOLOGY CONSULTANTS LTD )
- JACK FRALINGER ( GENERAL SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- STEPHEN FRIEDMAN ( DIAGNOSTIC RADIOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ALITHEA GABRELLAS ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KEVIN GAINES ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MARCI GAMBAROTA ( EMERGENCY MEDICINE - PRESBYTERIAN HEALTHCARE SERVICES )
- NAOMI GEORGE ( EMERGENCY MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- DEVIN GLASSES ( PHYSICIAN ASSISTANT - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MARIA GOBENCION ( GENERAL SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KATHRYN GOINS ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- EDUARDO GONZALES ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CAMILO GONZALEZ ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MAHDIEH HAJI AMOU ASSAR ( DIAGNOSTIC RADIOLOGY - GRAYS HARBOR COMMUNITY HOSPITAL )
- ASHLEY HANCOCK ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- WILLIAM HARRIS ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JEFFREY HAWKER ( DIAGNOSTIC RADIOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- RYAN HOLIDAY ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KUANG-NING HUANG ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JONATHAN IRALU ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JENNIFER JAGGI ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- VERNON JAQUES ( CLINICAL SOCIAL WORKER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- BRYAN JARRETT ( EMERGENCY MEDICINE - SOUTHWEST HEALTH SYSTEM INC )
- JANELLE JONES ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ELIZABETH KETNER ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JASON KNOX ( PODIATRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ANNE KORNKVEN ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- REGINA LACY ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- PIERRE LANTHIEZ ( DIAGNOSTIC RADIOLOGY - DHHS PHS NAIHS KAYENTA HEALTH CENTER )
- TAMARA LAUGHLIN GAINES ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- STACEY LEMMON ( EMERGENCY MEDICINE - DHHS PHS NAIHS KAYENTA HEALTH CENTER )
- DONALD LEWIS-KRAITSIK ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- YOLANDA LI ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MILDRED LINCOLN ( REGISTERED DIETITIAN OR NUTRITION PROFESSIONAL - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ERICA LINDSEY ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JAMES LISKO ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CONSTANCE LIU ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ERIN LORENCZ ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MIA LOZADA ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- GIENIA LYNCH ( OBSTETRICS/GYNECOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- DANIEL MAYS ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KAYDEE MCCRAY ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MARY BETHANY MCMASTER ( EMERGENCY MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- KATE MEASOM ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- STEPHEN MEHANNI ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MARICRUZ MERINO ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CELESSTA MERRILL ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CAROLINE MOGLER ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- BRADEN MOGLER ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- SACHIN MOONAT ( EMERGENCY MEDICINE - PINE RIDGE INDIAN HEALTH SERVICE HOSPITAL )
- KATHRYN MORSEA ( HOSPICE/PALLIATIVE CARE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- BRENT MUNROE ( ORTHOPEDIC SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JULIE MURPHY ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CHAYANIN MUSIKASINTHORN ( GENERAL SURGERY - QUEENS UNIVERSITY MEDICAL GROUP )
- KRYSTAL NELSON ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- WILLIAM O DONNELL ( EMERGENCY MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- JEANMAIRE OFFNER ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ARCADIA PAINE ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- RAKESH PATEL ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- AARON PATTERSON ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - YOUNGS PROFESSIONAL SERVICES LLC )
- MAYRA RAEL ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RADIUS ANESTHESIA OF NEW MEXICO LLC )
- ANNA ROGERS ( HOSPITALIST - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- SAFIA RUBAII ( EMERGENCY MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- SAAD SAHI ( GENERAL SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JON SCRIVER ( PHYSICIAN ASSISTANT - COLORADO URGENT CARE PLLC )
- ADAM SENDOR ( EMERGENCY MEDICINE - THE BORTOLAZZO GROUP, LLC )
- SONYA SHIN ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CLEORA SHUNKAMOLAH ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- SONYA SLOAN ( ORTHOPEDIC SURGERY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- CARISSA SOLARI ( EMERGENCY MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- MATTHEW SPIVA ( PODIATRY - REHOBOTH MCKINLEY CHRISTIAN HEALTH CARE SERVICES, INC. )
- ALAN STREIGOLD ( PODIATRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- HOWARD STREIGOLD ( PODIATRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KIMBERLY SUK ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ASHLEY SULLIVAN ( EMERGENCY MEDICINE - EMERGENCY CARE CONSULTANTS PA )
- REVINA TALKER ( PHYSICIAN ASSISTANT - UTAH NAVAJO HEALTH SYSTEM INCORPORATED )
- DEAN TANNER ( EMERGENCY MEDICINE - UNIVERSITY OF UTAH ADULT SERVICES )
- ANNE TAYLOR ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- ALICIA THIBODEAUX ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- WILLIAM THIBODEAUX ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- LILIAN THOI ( OPTOMETRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- HALEY THUN ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- MARIA TORRES ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- TRAVIS TOWNSEND ( PSYCHIATRY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- GARY VAUGHN ( HOSPICE/PALLIATIVE CARE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- HUNG VU ( ORTHOPEDIC SURGERY - PRESBYTERIAN HEALTHCARE SERVICES )
- DENISE WALTER ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- JENNIE WEI ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- GREGORY WESTON ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- DUNCAN WHITE ( INTERNAL MEDICINE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- THOMAS WRIGHT ( EMERGENCY MEDICINE - UNIVERSITY OF NEW MEXICO MEDICAL GROUP )
- DEAN YANNIAS ( OTOLARYNGOLOGY - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- DARIUS YORICHI ( FAMILY PRACTICE - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
- KIMBERLY ZUNIE ( NURSE PRACTITIONER - DHHS PHS NAIHS GALLUP INDIAN MEDICAL CENTER )
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GALLUP INDIAN MEDICAL CENTER to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 68 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 8 % |
| Patients who reported that their nurses "Usually" communicated well | 24 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | 72 % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 7 % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | 21 % |
| Patients who reported that their nurses "Always" listened carefully to them | 64 % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 7 % |
| Patients who reported that their nurses "Usually" listened carefully to them | 29 % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | 69 % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 10 % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | 21 % |
| Patients who reported that their doctors "Always" communicated well | 75 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 5 % |
| Patients who reported that their doctors "Usually" communicated well | 20 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | 80 % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | 15 % |
| Patients who reported that their doctors "Always" listened carefully to them | 74 % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 4 % |
| Patients who reported that their doctors "Usually" listened carefully to them | 22 % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | 72 % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 7 % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
| Patients who reported that they "Always" received help as soon as they wanted | 48 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 20 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 32 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | 53 % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 16 % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 31 % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | 44 % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 25 % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | 31 % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 58 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 16 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 26 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 64 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 13 % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 23 % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 51 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 20 % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 29 % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 19 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 81 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | 21 % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | 79 % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 17 % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 83 % |
| Patients who "Agree" they understood their care when they left the hospital | 50 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 42 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 60 % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 11 % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 29 % |
| Patients who "Agree" that they understood their responsiblities in managing their health | 53 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 5 % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 42 % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 36 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 8 % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 56 % |
| Patients who reported that their room and bathroom were "Always" clean | 67 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 13 % |
| Patients who reported that their room and bathroom were "Usually" clean | 20 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 56 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 19 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 25 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 15 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 29 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 56 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 10 % |
| Patients who reported YES, they would definitely recommend the hospital | 46 % |
| Patients who reported YES, they would probably recommend the hospital | 44 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
