CONTACT INFORMATION REVIEWS & MORE DATA
LOVELACE MEDICAL CENTER Ratings and Reviews
- Date Updated: January 31, 2024
- Address: 601 DR MARTIN LUTHER KING JR AVE NE, ALBUQUERQUE, NM 87102
- Phone: (505) 727-8000
- Type: Acute Care Hospitals
- Ownership: Proprietary
- Overall Rating:
- Perc. Patients Recommending: 64%
About LOVELACE MEDICAL CENTER
LOVELACE MEDICAL CENTER is a Acute Care Hospitals. It is in ALBUQUERQUE, NM. Its type of ownership is Proprietary. The facility's Medicare ID is 320009. It does provide emergency services. There are 421 medical professionals and 136 doctor groups affiliated with the hospital. On average at LOVELACE MEDICAL CENTER, emergency patients were charged $27,315. This is higher than the state average of $24,642. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LOVELACE MEDICAL CENTER to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 72 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their nurses "Usually" communicated well | 22 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their nurses "Always" listened carefully to them | 68 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their nurses "Usually" listened carefully to them | 25 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 68 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 23 % |
Patients who reported that their doctors "Always" communicated well | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 7 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 14 % |
Patients who reported that their doctors "Always" listened carefully to them | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 68 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 9 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 23 % |
Patients who reported that they "Always" received help as soon as they wanted | 61 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 12 % |
Patients who reported that they "Usually" received help as soon as they wanted | 27 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 60 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 12 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 28 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 63 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 12 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 25 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 57 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 26 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 17 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 12 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 42 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 39 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 19 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 19 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 81 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 19 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 81 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 18 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 82 % |
Patients who "Agree" they understood their care when they left the hospital | 47 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 45 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 51 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 10 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 39 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 50 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 7 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 43 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 40 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 6 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 54 % |
Patients who reported that their room and bathroom were "Always" clean | 70 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 9 % |
Patients who reported that their room and bathroom were "Usually" clean | 21 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 54 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 13 % |
Patients who reported that the area around their room was "Usually" quiet at night | 33 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 10 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 25 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 65 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 9 % |
Patients who reported YES, they would definitely recommend the hospital | 64 % |
Patients who reported YES, they would probably recommend the hospital | 27 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of LOVELACE MEDICAL CENTER, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LOVELACE MEDICAL CENTER provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for LOVELACE MEDICAL CENTER: Not Available
Detailed table for spending and period for patients at LOVELACE MEDICAL CENTER:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $6 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $97 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $348 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $28 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $13 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $1,213 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $15,241 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $16 |
Carrier (During Index Hospital Admission) | $1,766 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $567 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $250 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $3,117 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $765 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,539 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $122 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,227 |
Total (Complete Episode) | $27,315 |
Infection Rates at LOVELACE MEDICAL CENTER
These measures show how often patients at LOVELACE MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.28 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.41 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 8,923.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 8.84 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 6.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.68 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.15 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.88 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 11,040.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 12.58 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.40 / Better |
SSI - Colon Surgery: Lower Confidence Limit | -- / Better |
SSI - Colon Surgery: Upper Confidence Limit | 0.46 / Better |
SSI - Colon Surgery: Number of Procedures | 238.00 / Better |
SSI - Colon Surgery: Predicted Cases | 6.54 / Better |
SSI - Colon Surgery: Observed Cases | 0.00 / Better |
SSI - Colon Surgery | 0.00 / Better |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 54.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.48 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.01 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.05 / Same |
MRSA Bacteremia: Patient Days | 63,678.00 / Same |
MRSA Bacteremia: Predicted Cases | 4.71 / Same |
MRSA Bacteremia: Observed Cases | 1.00 / Same |
MRSA Bacteremia | 0.21 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.50 / Same |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 1.08 / Same |
Clostridium Difficile (C.Diff): Patient Days | 63,678.00 / Same |
Clostridium Difficile (C.Diff): Predicted Cases | 34.90 / Same |
Clostridium Difficile (C.Diff): Observed Cases | 26.00 / Same |
Clostridium Difficile (C.Diff) | 0.75 / Same |
How LOVELACE MEDICAL CENTER Compares to Other Similar Facilities
This is how LOVELACE MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in ALBUQUERQUE, NM
Worst Hospitals in ALBUQUERQUE, NM
Percentages of Complications and Deaths at LOVELACE MEDICAL CENTER
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 3.3% | SAME |
Death rate for heart attack patients | 12.2% | SAME |
Death rate for CABG surgery patients | 2.6% | SAME |
Death rate for COPD patients | 11.4% | SAME |
Death rate for heart failure patients | 10.9% | SAME |
Death rate for pneumonia patients | 17.6% | SAME |
Death rate for stroke patients | 13.6% | SAME |
Pressure ulcer rate | 1.64% | Worse |
Death rate among surgical inpatients with serious treatable complications | 124.39% | Better |
Iatrogenic pneumothorax rate | 0.28% | SAME |
In-hospital fall with hip fracture rate | 0.08% | SAME |
Postoperative hemorrhage or hematoma rate | 2.25% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 2.06% | SAME |
Postoperative respiratory failure rate | 9.33% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.66% | SAME |
Postoperative sepsis rate | 4.73% | SAME |
Postoperative wound dehiscence rate | 1.96% | SAME |
Abdominopelvic accidental puncture or laceration rate | 2% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.32% | Worse |
Skilled Nursing Facilities Near LOVELACE MEDICAL CENTER
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LOVELACE MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.
The NursingHomeDatabase database does not show any skilled nursing facilities nearby.
Medical Groups Affiliated with LOVELACE MEDICAL CENTER
There are 421 doctors and 136 medical groups that are affiliated with LOVELACE MEDICAL CENTER.
Affiliated Doctor Groups
- SOUTHWEST MEDICAL ASSOCIATES, LLC
- MAIN STREET ANESTHESIA OF NEW MEXICO, LLC
- RENAL MEDICINE ASSOCIATES LTD.
- UNIVERSITY OF NEW MEXICO MEDICAL GROUP
- NES ARIZONA INC
- HEALTHTEXAS PROVIDER NETWORK
- LESTER E COX MEDICAL CENTERS
- SOUTHWEST KIDNEY CARE, LLC
- KIDNEY SPECIALISTS OF NEW MEXICO, PC
- NEW MEXICO ONCOLOGY HEMATOLOGY CONSULTANTS LTD
- HOSPITALIST MEDICINE PHYSICIANS OF TEXAS PLLC
- CAPITAL ANESTHESIA SOLUTIONS OF FLORIDA II, LLC
- LA MAGNA HEALTH PLLC
- LOVELACE HEALTH SYSTEM LLC
- PRESBYTERIAN HEALTHCARE SERVICES
- RYAN K ANDERSON D P M P C
- ANESTHESIA ASSOCIATES OF NEW MEXICO P C
- ICCO LLC
- COTTAGE CLINICAL NETWORK LLC
- ALBUQUERQUE- AMG SPECIALTY HOSPITAL, LLC
- DAIYA HEALTHCARE PLLC
- NEW MEXICO ORTHOPAEDIC ASSOCIATES PC
- ZIA DIAGNOSTIC IMAGING
- OPHTHALMIC ANESTHESIA SERVICES
- DHHS IHS PHOENIX AREA
- ST. VINCENT HOSPITAL
- ADFINITAS HEALTH AT ENCOMPASS REHAB LLC
- MERITUS MEDICAL CENTER INC
- LOVELACE UNM REHABILITATION HOSPITAL, LLC
- CURA HEALTHCARE
- MCFARLAND CLINIC PC
- LECONTE RADIOLOGY PC
- PLAINS RADIOLOGY SERVICES PC
- CHEYENNE RADIOLOGY GROUP
- DIAGNOSTIC RADIOLOGY PC
- RADIOLOGISTS OF CAPE COD HOSPITAL
- RADIOLOGIC MEDICAL SERVICES PC
- ALLEN MEMORIAL HOSPITAL CORPORATION
- FLORIDA KEYS RADIOLOGY ASSOCIATES LLP
- RADIOLOGY ASSOCIATES OF TALLAHASSEE PA
- RADIANT IMAGING, INC.
- GRAND ISLAND RADIOLOGY ASSOCIATES PC
- ASSOCIATED RADIOLOGISTS LTD
- CENTRAL KENTUCKY RADIOLOGY PLLC
- MEMPHIS PHYSICIANS RADIOLOGICAL GROUP PC
- LIMA RADIOLOGICAL ASSOCIATES
- HEGG MEMORIAL HOSPITAL
- BAPTIST PHYSICIAN NETWORK
- CHICKASAW NATION DIVISION OF HEALTH
- THE DULUTH CLINIC LTD
- RELIANT MEDICAL GROUP INC
- PRAIRIE DU CHIEN MEMORIAL HOSPITAL ASSOCIATION, INC.
- TRINITY HEALTH
- MEMORIAL HOSPITAL OF SHERIDAN COUNTY
- HANNIBAL REGIONAL HEALTHCARE SYSTEM INC
- GUAM HEALTHCARE DEVELOPMENT INCORPORATED
- SUNRISE CLINICS
- GUADALUPE COUNTY
- SOUTHWEST GASTROENTEROLOGY ASSOCIATES
- OPTUMCARE NEW MEXICO LLC
- CIBOLA GENERAL HOSPITAL CORPORATION
- JOHN S CASKEY MD LLC
- ARNETT CLINIC LLC
- OLYMPIC ANESTHESIA SERVICES, INC
- ALEGENT CREIGHTON CLINIC
- KANSAS HOSPITALIST SERVICES PA
- MULTICARE HEALTH SYSTEM
- PHYSICIANS OF CAPE COD HOSPITAL
- EYE ASSOCIATES OF NEW MEXICO LTD
- EAST MEMPHIS PET IMAGING LLC
- PROSSER PUBLIC HOSPITAL DISTRICT OF BENTON COUNTY
- JEFFERSON MEMORIAL HOSPITAL
- WILLIAM F RYAN COMMUNITY HEALTH CENTER INC
- KND DEVELOPMENT 59 LLC
- FOOT AND ANKLE SPECIALISTS OF NEW MEXICO PC
- SOUTHWEST EMERGENCY MEDICAL ASSOCIATES OF NM PC
- ALBUQUERQUE NEPHROLOGY ASSOCIATES
- GREAT PLAINS RADIOLOGY AND NUCLEAR MEDICINE PC
- ST ALEXIUS MEDICAL CENTER
- UNM HOSPITAL
- FIRST CHOICE COMMUNITY HEALTHCARE, INC.
- RESILIENCE HEALTHCARE - LAKEFRONT MEDICAL ASSOCIATES LLC
- ESPANOLA SPORTS MEDICINE PA
- EL PUEBLO HEALTH SERVICES, INC
- ALBUQUERQUE ASSOCIATED PODIATRISTS
- ABQ INTEGRATIVE FAMILY MEDICINE LLC
- SAN MIGUEL CLINIC CORP
- REGENTS OF THE UNIVERSITY OF
- NEXTCARE NEW MEXICO LLC
- ALBUQUERQUE URGENT CARE WALK IN CLINIC PC
- ACCESS TELECARE PLLC
- ASPIRE HEALTHCARE SERVICES LLC
- FAMILY MEDICINE PC
- DIGESTIVE DISEASE CONSULTANTS, P.C.
- SAN JUAN REGIONAL MEDICAL CENTER, INC.
- OTERO COUNTY HOSPITAL ASSOCIATION
- SANTA FE IMAGING, LLC
- SANTA FE RADIOLOGY P.C.
- AFC PHYSICIANS OF FLORIDA, P.A.
- DUKE CITY URGENT CARE
- MCLEOD MEDICAL CENTERS OF NM INC
- HOSPITAL MEDICINE OF CALIFORNIA INC
- AMSURG SANTA FE ANESTHESIA LLC
- INTEGRATED ANESTHESIA ASSOCIATES LLC
- HOSPITALIST MEDICINE PHYSICIANS OF WASHINGTON - TCS
- NATIONAL SINUS INSTITUTE PLLC
- HOSPITALIST MEDICINE PHYSICIANS OF NEW MEXICO - CLOVIS LLC
- CURRY EMERGENCY GROUP LLC
- UKA HEALTHCARE SERVICES LLC
- GADSDEN HB MEDICAL SERVICES LLC
- MARSHALL MEDICAL CENTER SOUTH
- TAOS HEALTH SYSTEMS INC HOLY CROSS HOSPITAL
- PRESBYTERIAN MEDICAL SERVICES
- CATHOLIC HEALTH INITIATIVES COLORADO
- GILA REGIONAL MEDICAL CENTER
- ORTHOPAEDIC SAN ANTONIO PLLC
- DIEGO J GONZALEZ MD PC
- ROMERO FAMILY MEDICINE,LLC
- RETINA CONSULTANTS OF NEW MEXICO LLC
- ABQ ORTHOPEDICS LLC
- ACCESS MEDICAL CARE, LLC
- TAOS PROFESSIONAL SERVICES,LLC
- NORTHSTAR ANESTHESIA III PA
- NORTHSTAR ANESTHESIA PA
- MARTHA JEFFERSON MEDICAL GROUP LLC
- BON SECOURS MEDICAL GROUP RICHMOND SPECIALTY CARE LLC
- VISAVIS HEALTH CARE MEDICAL GROUP OF NM LLC
- LEGACY HEALTHCARE SERVICES INC
- SOUTHWEST EYECARE SPECIALISTS P C
- WOMEN'S CANCER AND SURGICAL CARE, PC
- LONGVIEW EYE ASSOCIATES PA
- WARD EYE ASSOCIATES PC
- VALLEY OBSTETRICS AND GYNECOLOGY, PC
- MAYO CLINIC - ARIZONA
- SOUTHWEST WOMEN'S ONCOLOGY INC
- ROBBEN R GINGERY MD LLC
The list of medical professionals associated with LOVELACE MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with LOVELACE MEDICAL CENTER.
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