BANNER DESERT MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare BANNER DESERT MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 58%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of BANNER DESERT MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with BANNER DESERT MEDICAL CENTER, Survey Analysis.)

In the briefest summary, BANNER DESERT MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in MESA, AZ. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 30065. It does provide emergency services. There are 548 medical professionals and 158 doctor groups affiliated with the hospital. On average at BANNER DESERT MEDICAL CENTER, emergency patients were charged $29,296. This is higher than the state average of $25,814. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 58% of the patients surveyed definitely recommended BANNER DESERT MEDICAL CENTER, while only 12% did not recommend going to BANNER DESERT MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for BANNER DESERT MEDICAL CENTER

Address:

1400 SOUTH DOBSON ROAD
MESA, AZ 85202
(480) 412-3000
Click for Map

Medicare Provider Number:

30065

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for BANNER DESERT MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for BANNER DESERT MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BANNER DESERT MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 22 %
Patients who reported that their doctors "Always" explained things in a way they could understand 62 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 27 %
Patients who reported that they "Always" received help as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 22 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 45 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 24 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 48 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 41 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 32 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who reported that their room and bathroom were "Always" clean 57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 20 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 59 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 58 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BANNER DESERT MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BANNER DESERT MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BANNER DESERT MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at BANNER DESERT MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $46
Outpatient (1 to 3 days Prior to Index Hospital Admission) $256
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $926
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,350
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $2,273
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $623
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $272
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,467
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $821
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,131
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $175
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,897
Total (Complete Episode) $29,296

Infection Rates at BANNER DESERT MEDICAL CENTER

These measures show how often patients at BANNER DESERT MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.29 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 23,911.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 22.53 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 19.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.27 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.84 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 18,669.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 24.26 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.50 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.09 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.70 / Better
SSI - Colon Surgery: Number of Procedures 507.00 / Better
SSI - Colon Surgery: Predicted Cases 13.79 / Better
SSI - Colon Surgery: Observed Cases 4.00 / Better
SSI - Colon Surgery 0.29 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.25 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.88 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 157.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.36 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.48 / Same
MRSA Bacteremia: Lower Confidence Limit 0.35 / Same
MRSA Bacteremia: Upper Confidence Limit 1.32 / Same
MRSA Bacteremia: Patient Days 173,970.00 / Same
MRSA Bacteremia: Predicted Cases 12.54 / Same
MRSA Bacteremia: Observed Cases 9.00 / Same
MRSA Bacteremia 0.72 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.43 / Better
Clostridium Difficile (C.Diff): Patient Days 169,315.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 113.66 / Better
Clostridium Difficile (C.Diff): Observed Cases 36.00 / Better
Clostridium Difficile (C.Diff) 0.32 / Better

How BANNER DESERT MEDICAL CENTER Compares to Other Similar Facilities

This is how BANNER DESERT MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MESA, AZ

Worst Hospitals in MESA, AZ

Percentages of Complications and Deaths at BANNER DESERT MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.7% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 9.4% SAME
Death rate for heart failure patients 9.5% SAME
Death rate for pneumonia patients 17.5% SAME
Death rate for stroke patients 14.8% SAME
Pressure ulcer rate 0.53% SAME
Death rate among surgical inpatients with serious treatable complications 175.82% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.18% SAME
Postoperative acute kidney injury requiring dialysis rate 1.49% SAME
Postoperative respiratory failure rate 8.87% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.25% SAME
Postoperative sepsis rate 4.85% SAME
Postoperative wound dehiscence rate 2.79% SAME
Abdominopelvic accidental puncture or laceration rate 1.19% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.95% SAME

Skilled Nursing Facilities Near BANNER DESERT MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BANNER DESERT MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Center at Val Vista, LLC 5:
Wellsprings Therapy Center of Gilbert 5:
Archstone Care Center 5:
Sante of Chandler 5:
South Mountain Post Acute 5:
Friendship Village of Tempe 5:
Citadel Post Acute 5:
Advanced Healthcare of Mesa 5:
Mirabella at Asu 5:
Alta Mesa Health and Rehabilitation 5:
Plaza Healthcare 5:
Northpark Health and Rehabilitation of Cascadia 5:
Diamondback Healthcare Center 5:
Haven of Scottsdale 5:
Camelback Post Acute Care and Rehabilitation 5:
Bella Vita Health and Rehabilitation Center 5:
Maryland Gardens Post Acute 5:
The Terraces of Phoenix 5:
Horizon Post Acute and Rehabilitation Center 5:
North Mountain Medical and Rehabilitation Center 5:
Advance Health Care of Scottsdale 5:
Coronado Healthcare Center 5:
Sunview Respiratory and Rehabilitation 5:
Boswell Transitional Care of Cascadia 5:
Peoria Post Acute and Rehabilitation 5:
Freedom Plaza Care Center 5:
Fountain Hills Post Acute 5:
Advanced Health Care of Glendale 5:
Sierra Winds 5:
Sante of North Scottsdale 5:
Vi at Grayhawk, A Vi and Plaza Companies Community 5:
Acacia Health Center 5:
Vi at Silverstone, A Vi and Plaza Companies Commun 5:
Caring House 4:
Tempe Post Acute 4:
Mission Palms Post Acute 4:
Mi Casa Nursing Center 4:
Desert Blossom Health and Rehab Center 4:
Rehab at Scottsdale Village Square 4:
Beatitudes Campus 4:
Rio Vista Post Acute and Rehabilitation 4:
Life Care Center of North Glendale 4:
Ridgecrest Post Acute 4:
Lake Pleasant Post Acute Rehabilitation Center 4:
North Chandler Place - A Continuum of Care Commun 3:
Sante of Mesa 3:
Suncrest Healthcare Center 3:
Apache Junction Health Center 3:
Sandridge Post Acute 3:
Desert Terrace Healthcare Center 3:
Heritage Court Post Acute of Scottsdale 3:
Osborn Health and Rehabilitation 3:
Haven of Phoenix 3:
Arizona State Veteran Home-Phx 3:
Shea Post Acute Rehabilitation Center 3:
Christian Care Nursing Center 3:
Phoenix Mountain Post Acute 3:
Center at Arrowhead, LLC 3:
Chandler Post Acute and Rehabilitation 2:
Desert Cove Nursing Center 2:
Springdale Village Healthcare 2:
Allegiant Healthcare of Mesa 2:
Montecito Post Acute Care and Rehabilitation 2:
The Rehabilitation Center at The Palazzo 2:
Immanuel Campus of Care 2:
Life Care Center of Scottsdale 2:
Sun City Post Acute 2:
Silverwood Post Acute 1:
Desert Peak Care Center 1:
Haven Health Sky Harbor, LLC 1:
Desert Haven Care Center 1:
Providence Place at Glencroft 1:
Life Care Center of Paradise Valley No Data

Medical Groups Affiliated with BANNER DESERT MEDICAL CENTER

There are 548 doctors and 158 medical groups that are affiliated with BANNER DESERT MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with BANNER DESERT MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with BANNER DESERT MEDICAL CENTER.