ABRAZO CENTRAL CAMPUS Review

Get Information, Ratings, Surveys, and Compare ABRAZO CENTRAL CAMPUS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 45%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ABRAZO CENTRAL CAMPUS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ABRAZO CENTRAL CAMPUS, Survey Analysis.)

In the briefest summary, ABRAZO CENTRAL CAMPUS is one of the types of hospitals called Acute Care Hospitals. It is in PHOENIX, AZ. Its five star rating is 2 . Its type of ownership is Physician. The facility's Medicare ID is 30030. It does provide emergency services. There are 116 medical professionals and 74 doctor groups affiliated with the hospital. On average at ABRAZO CENTRAL CAMPUS, emergency patients were charged $29,062. This is higher than the state average of $25,814. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 45% of the patients surveyed definitely recommended ABRAZO CENTRAL CAMPUS, while 22% did not recommend going to ABRAZO CENTRAL CAMPUS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ABRAZO CENTRAL CAMPUS

Address:

2000 WEST BETHANY HOME ROAD
PHOENIX, AZ 85015
(602) 249-0212
Click for Map

Medicare Provider Number:

30030

Type:

Acute Care Hospitals

Ownership:

Physician

Overall Hospital Quality Star Rating for ABRAZO CENTRAL CAMPUS

Overall Rating:



The Overall Hospital Quality Star Rating for ABRAZO CENTRAL CAMPUS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ABRAZO CENTRAL CAMPUS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 63 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 14 %
Patients who reported that their nurses "Usually" communicated well 23 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 19 %
Patients who reported that their nurses "Always" listened carefully to them 56 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 16 %
Patients who reported that their nurses "Usually" listened carefully to them 28 %
Patients who reported that their nurses "Always" explained things in a way they could understand 61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 16 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 62 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 14 %
Patients who reported that their doctors "Usually" communicated well 24 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 70 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 21 %
Patients who reported that their doctors "Always" listened carefully to them 58 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 16 %
Patients who reported that their doctors "Usually" listened carefully to them 26 %
Patients who reported that their doctors "Always" explained things in a way they could understand 57 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 17 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 45 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 33 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 56 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 24 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 24 %
Patients who reported that YES, they were given information about what to do during their recovery at home 76 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 27 %
Patients who reported that YES, they did discuss whether they would need help after discharge 73 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 22 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 78 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 18 %
Patients who "Strongly Agree" they understood their care when they left the hospital 37 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 20 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 31 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 17 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 36 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 16 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 51 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 22 %
Patients who reported YES, they would definitely recommend the hospital 45 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ABRAZO CENTRAL CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ABRAZO CENTRAL CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ABRAZO CENTRAL CAMPUS: Not Available

Detailed table for spending and period for patients at ABRAZO CENTRAL CAMPUS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $115
Outpatient (1 to 3 days Prior to Index Hospital Admission) $342
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,186
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,147
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $2,266
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $427
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $196
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,977
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $634
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,897
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $40
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,789
Total (Complete Episode) $29,062

Infection Rates at ABRAZO CENTRAL CAMPUS

These measures show how often patients at ABRAZO CENTRAL CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.64 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,387.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.82 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,171.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.95 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.77 / Same
SSI - Colon Surgery: Number of Procedures 42.00 / Same
SSI - Colon Surgery: Predicted Cases 1.08 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 8.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.21 / Same
MRSA Bacteremia: Upper Confidence Limit 4.11 / Same
MRSA Bacteremia: Patient Days 26,854.00 / Same
MRSA Bacteremia: Predicted Cases 1.61 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 1.25 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.35 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.23 / Same
Clostridium Difficile (C.Diff): Patient Days 25,725.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 14.56 / Same
Clostridium Difficile (C.Diff): Observed Cases 10.00 / Same
Clostridium Difficile (C.Diff) 0.69 / Same

How ABRAZO CENTRAL CAMPUS Compares to Other Similar Facilities

This is how ABRAZO CENTRAL CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHOENIX, AZ

Worst Hospitals in PHOENIX, AZ

Percentages of Complications and Deaths at ABRAZO CENTRAL CAMPUS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.4% SAME
Death rate for heart failure patients 11.3% SAME
Death rate for pneumonia patients 18.4% SAME
Death rate for stroke patients 17.3% SAME
Pressure ulcer rate 0.56% SAME
Death rate among surgical inpatients with serious treatable complications 179.72% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.31% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 2.94% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 0.98% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.02% SAME

Skilled Nursing Facilities Near ABRAZO CENTRAL CAMPUS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ABRAZO CENTRAL CAMPUS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Center at Val Vista, LLC 5:
Wellsprings Therapy Center of Gilbert 5:
Archstone Care Center 5:
Sante of Chandler 5:
South Mountain Post Acute 5:
Friendship Village of Tempe 5:
Citadel Post Acute 5:
Advanced Healthcare of Mesa 5:
Mirabella at Asu 5:
Alta Mesa Health and Rehabilitation 5:
Plaza Healthcare 5:
Northpark Health and Rehabilitation of Cascadia 5:
Diamondback Healthcare Center 5:
Haven of Scottsdale 5:
Camelback Post Acute Care and Rehabilitation 5:
Sun Health La Loma Care Center 5:
Bella Vita Health and Rehabilitation Center 5:
Maryland Gardens Post Acute 5:
The Terraces of Phoenix 5:
Horizon Post Acute and Rehabilitation Center 5:
North Mountain Medical and Rehabilitation Center 5:
Advance Health Care of Scottsdale 5:
Coronado Healthcare Center 5:
Sunview Respiratory and Rehabilitation 5:
Boswell Transitional Care of Cascadia 5:
Peoria Post Acute and Rehabilitation 5:
Freedom Plaza Care Center 5:
Fountain Hills Post Acute 5:
Advanced Health Care of Glendale 5:
Sierra Winds 5:
Sante of North Scottsdale 5:
Surprise Health and Rehabilitation Center 5:
Sante of Surprise 5:
Vi at Grayhawk, A Vi and Plaza Companies Community 5:
Acacia Health Center 5:
Vi at Silverstone, A Vi and Plaza Companies Commun 5:
Tempe Post Acute 4:
Mission Palms Post Acute 4:
Mi Casa Nursing Center 4:
Desert Blossom Health and Rehab Center 4:
Estrella Health and Rehabilitation Center 4:
Rehab at Scottsdale Village Square 4:
Beatitudes Campus 4:
Rio Vista Post Acute and Rehabilitation 4:
Life Care Center of North Glendale 4:
Ridgecrest Post Acute 4:
Sun Health Grandview Care Center 4:
Lake Pleasant Post Acute Rehabilitation Center 4:
North Chandler Place - A Continuum of Care Commun 3:
Sante of Mesa 3:
Suncrest Healthcare Center 3:
Sandridge Post Acute 3:
Desert Terrace Healthcare Center 3:
Heritage Court Post Acute of Scottsdale 3:
Osborn Health and Rehabilitation 3:
Haven of Phoenix 3:
Arizona State Veteran Home-Phx 3:
Shea Post Acute Rehabilitation Center 3:
Christian Care Nursing Center 3:
Phoenix Mountain Post Acute 3:
Center at Arrowhead, LLC 3:
Sun West Choice Healthcare and Rehab 3:
Chandler Post Acute and Rehabilitation 2:
Desert Cove Nursing Center 2:
Springdale Village Healthcare 2:
Allegiant Healthcare of Mesa 2:
Montecito Post Acute Care and Rehabilitation 2:
The Rehabilitation Center at The Palazzo 2:
Immanuel Campus of Care 2:
Life Care Center of Scottsdale 2:
Sun City Post Acute 2:
Silverwood Post Acute 1:
Desert Peak Care Center 1:
Haven Health Sky Harbor, LLC 1:
Palm Valley Post Acute 1:
Desert Haven Care Center 1:
Providence Place at Glencroft 1:
Life Care Center of Paradise Valley No Data

Medical Groups Affiliated with ABRAZO CENTRAL CAMPUS

There are 116 doctors and 74 medical groups that are affiliated with ABRAZO CENTRAL CAMPUS.

Affiliated Doctor Groups


The list of medical professionals associated with ABRAZO CENTRAL CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with ABRAZO CENTRAL CAMPUS.