CONTACT INFORMATION REVIEWS & MORE DATA

ST MARK'S HOSPITAL Ratings and Reviews

  • Date Updated:  January 31, 2024
  • Address:  1200 EAST 3900 SOUTH, SALT LAKE CITY, UT 84124
  • Phone:  (801) 268-7111
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   61%

  About ST MARK'S HOSPITAL

ST MARK'S HOSPITAL is a Acute Care Hospitals. It is in SALT LAKE CITY, UT. Its type of ownership is Proprietary. The facility's Medicare ID is 460047. It does provide emergency services. There are 448 medical professionals and 120 doctor groups affiliated with the hospital. On average at ST MARK'S HOSPITAL, emergency patients were charged $28,399. This is higher than the state average of $26,380. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST MARK'S HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 24 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 29 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 27 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 39 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 61 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 61 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST MARK'S HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST MARK'S HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST MARK'S HOSPITAL: Not Available

Detailed table for spending and period for patients at ST MARK'S HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $17
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $81
Outpatient (1 to 3 days Prior to Index Hospital Admission) $241
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $917
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,253
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,493
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $896
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $251
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,339
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $593
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,693
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $147
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,450
Total (Complete Episode) $28,399

Infection Rates at ST MARK'S HOSPITAL

These measures show how often patients at ST MARK'S HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.17 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.79 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,420.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.66 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,659.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.43 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.01 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.78 / Better
SSI - Colon Surgery: Number of Procedures 246.00 / Better
SSI - Colon Surgery: Predicted Cases 6.35 / Better
SSI - Colon Surgery: Observed Cases 1.00 / Better
SSI - Colon Surgery 0.16 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.92 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 312.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.57 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.39 / Same
MRSA Bacteremia: Lower Confidence Limit 0.02 / Same
MRSA Bacteremia: Upper Confidence Limit 2.04 / Same
MRSA Bacteremia: Patient Days 53,515.00 / Same
MRSA Bacteremia: Predicted Cases 2.42 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.41 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.31 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.96 / Better
Clostridium Difficile (C.Diff): Patient Days 46,049.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 21.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 12.00 / Better
Clostridium Difficile (C.Diff) 0.57 / Better

How ST MARK'S HOSPITAL Compares to Other Similar Facilities

This is how ST MARK'S HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SALT LAKE CITY, UT

Worst Hospitals in SALT LAKE CITY, UT

Percentages of Complications and Deaths at ST MARK'S HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients 4.1% SAME
Death rate for COPD patients 9.6% SAME
Death rate for heart failure patients 12% SAME
Death rate for pneumonia patients 15.9% SAME
Death rate for stroke patients 14.1% SAME
Pressure ulcer rate 0.48% SAME
Death rate among surgical inpatients with serious treatable complications 163.61% SAME
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.65% SAME
Postoperative acute kidney injury requiring dialysis rate 2.19% SAME
Postoperative respiratory failure rate 13.36% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.19% SAME
Postoperative sepsis rate 4.69% SAME
Postoperative wound dehiscence rate 1.68% SAME
Abdominopelvic accidental puncture or laceration rate 0.65% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.02% SAME

Skilled Nursing Facilities Near ST MARK'S HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST MARK'S HOSPITAL ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with ST MARK'S HOSPITAL

There are 448 doctors and 120 medical groups that are affiliated with ST MARK'S HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with ST MARK'S HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST MARK'S HOSPITAL.

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