RIO GRANDE REGIONAL HOSPITAL in MCALLEN, TX:
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Overall Rating:
Database data was released on January 25, 2023
About RIO GRANDE REGIONAL HOSPITAL
Rating:
NursingHomeDatabase has the latest reviews, location, phone numbers, list of medical professionaals and other information about RIO GRANDE REGIONAL HOSPITAL.
RIO GRANDE REGIONAL HOSPITAL is one of a type of hospitals called Acute Care Hospitals. It is located in MCALLEN, TX. Its five star rating is 3. It's type of ownership is Proprietary. The facility's Medicare ID is 450711.
EMERGENCY SERVICES: It does provide emergency services.
There are 248 medical professionals affiliated with RIO GRANDE REGIONAL HOSPITAL.
According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 63% of the patients surveyed definitely recommended RIO GRANDE REGIONAL HOSPITAL, while only 10% did not recommend going to RIO GRANDE REGIONAL HOSPITAL.
The information presented below is based on data provide by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for RIO GRANDE REGIONAL HOSPITAL
Address:
101 E RIDGE RD
MCALLEN, TX
78503
(956) 632-6000
Click for Map
Medicare Provider Number:
450711
Type:
Acute Care Hospitals
Ownership:
Proprietary
Overall Hospital Quality Star Rating for RIO GRANDE REGIONAL HOSPITAL
Overall Rating:
The Overall Hospital Quality Star Rating for RIO GRANDE REGIONAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:
- Selection and standardization of measures for inclusion in the Overall Star Rating
- Assignment of measures to groups
- Calculation and standardization of measure group scores
- Calculation of hospital summary scores as a weighted average of available group scores
- Application of minimum thresholds for receiving an Overall Star Rating
- Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
- Application of clustering algorithm to categorize summary scores into star ratings
For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.
Measure group | Weight used in calculation |
---|---|
Mortality | 22% |
Safety | 22% |
Readmission | 22% |
Patient Experience | 22% |
Timely & Effective Care | 12% |
Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
Overall rating | Number of hospitals / Percentage |
---|---|
1 star | 198 (6.34%) |
2 stars | 702 (22.49%) |
3 stars | 895 (28.68%) |
4 stars | 895 (28.68%) |
5 stars | 431 (13.81%) |
N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Cost of RIO GRANDE REGIONAL HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RIO GRANDE REGIONAL HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for RIO GRANDE REGIONAL HOSPITAL: 96.52%
On average at RIO GRANDE REGIONAL HOSPITAL, emergency patients were changed $25,490. This is lower than the state average of $26,387. It is also higher than the state average of $24,355.
More Information about the calculation of Medicare Spending Per Beneficiary for RIO GRANDE REGIONAL HOSPITAL: The measure assesses Medicare Part A and Part B payments for services provided to a RIO GRANDE REGIONAL HOSPITAL during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.
Detailed table for spending and period for patients at RIO GRANDE REGIONAL HOSPITAL:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $22 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $12 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $10 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $107 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $22 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $9 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $576 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $11,633 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $20 |
Carrier (During Index Hospital Admission) | $1,523 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $532 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $284 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $4,729 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,246 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,792 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $111 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,861 |
Total (Complete Episode) | $25,490 |
Infection Rates at RIO GRANDE REGIONAL HOSPITAL
These measures show how often patients at RIO GRANDE REGIONAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at RIO GRANDE REGIONAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.51 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 3.10 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 4,083.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 3.57 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 5.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.40 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.08 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.64 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4,529.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 4.02 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.50 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.42 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 3.16 / Same |
SSI - Colon Surgery: Number of Procedures | 108.00 / Same |
SSI - Colon Surgery: Predicted Cases | 3.05 / Same |
SSI - Colon Surgery: Observed Cases | 4.00 / Same |
SSI - Colon Surgery | 1.31 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 56.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.40 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.02 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.86 / Same |
MRSA Bacteremia: Patient Days | 61,678.00 / Same |
MRSA Bacteremia: Predicted Cases | 2.65 / Same |
MRSA Bacteremia: Observed Cases | 1.00 / Same |
MRSA Bacteremia | 0.38 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.01 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.27 / Better |
Clostridium Difficile (C.Diff): Patient Days | 55,322.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 24.29 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 2.00 / Better |
Clostridium Difficile (C.Diff) | 0.08 / Better |
How RIO GRANDE REGIONAL HOSPITAL Compares to Other Similar Facilities
This is how RIO GRANDE REGIONAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in MCALLEN, TX
Percentages of Complications and Deaths at RIO GRANDE REGIONAL HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | 10.8% | SAME |
Death rate for CABG surgery patients | 2.8% | SAME |
Death rate for COPD patients | 9% | SAME |
Death rate for heart failure patients | 9% | SAME |
Death rate for pneumonia patients | 14.7% | SAME |
Death rate for stroke patients | 11.6% | SAME |
Pressure ulcer rate | 0.05% | SAME |
Death rate among surgical inpatients with serious treatable complications | 130.86% | SAME |
Iatrogenic pneumothorax rate | 0.17% | SAME |
In-hospital fall with hip fracture rate | 0.06% | SAME |
Postoperative hemorrhage or hematoma rate | 2.31% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 0.87% | SAME |
Postoperative respiratory failure rate | 6.17% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 2.61% | SAME |
Postoperative sepsis rate | 4.73% | SAME |
Postoperative wound dehiscence rate | 0.76% | SAME |
Abdominopelvic accidental puncture or laceration rate | 0.89% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.85% | SAME |
Skilled Nursing Facilities Near RIO GRANDE REGIONAL HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RIO GRANDE REGIONAL HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Professsionals Affiliated with RIO GRANDE REGIONAL HOSPITAL
These are the doctors affliated with this hospital:
- PEDRO ABANTO ( HOSPITALIST - MCALLEN HOSPITALIST GROUP PLLC )
- ALI ABDUL KAREEM ( PODIATRY )
- CHARITY ABREU-LAWRENCE ( INTERNAL MEDICINE )
- DESMOND ADAMU ( UROLOGY - METHODIST MEDICAL CENTER OF ILLINOIS )
- KIMBERLY ADDIS ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- OLUSUNMADE ADEKUNLE ( EMERGENCY MEDICINE - JEFFERSON EMERGENCY MEDICINE ASSOCIATES PA )
- KHIZAR AHSAN ( GASTROENTEROLOGY )
- KHURSHEED ALAM ( INTERNAL MEDICINE - MCALLEN HOSPITALIST GROUP PLLC )
- HERIBERTO ALANIS ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- RALPH ALHALEL ( GASTROENTEROLOGY - RALPH ALHALEL, P.A. )
- JENNIFER ALMONTE-GONZALEZ ( OBSTETRICS/GYNECOLOGY )
- ALCIDES AMADOR ( INTERNAL MEDICINE )
- EDUARDO AQUINO ( INTERNAL MEDICINE - RODRIGUEZ-AQUINO MDPA )
- LUIS ARANGO ( INTERNAL MEDICINE )
- ALAN ARISMENDEZ ( NEUROLOGY - NEUROHOSPITALIST OF MCALLEN, PLLC )
- PEDRO ARRAZOLA ( INTERNAL MEDICINE )
- CHRISTIAN ASSAD KOTTNER ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- RAFAEL AVILA ( PLASTIC AND RECONSTRUCTIVE SURGERY )
- VALESKA BALDERAS ( GASTROENTEROLOGY - TEXAS GASTROENTEROLOGY INSTITUTE PA )
- RICARDO BALTODANO ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- YURI BERMUDEZ ( FAMILY PRACTICE - WELLMED MEDICAL GROUP PA )
- MARIO BERROCAL O'HIGGINS ( INFECTIOUS DISEASE - SOUTH TEXAS INFECTIOUS DISEASES CONSULTANTS, P.A. )
- ALEJANDRO BETANCOURT ( NEUROSURGERY )
- ELIZABETH BIRKENFELD ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- FREDRICKA BORLAND ( GENERAL SURGERY )
- YVONNE BRACAMONTES ( FAMILY PRACTICE )
- KIRIL BRANA ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- KENNETH BRYANT ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- CYNTHIA BUENO ( PHYSICIAN ASSISTANT - MONZER H YAZJI MD AND ASSOCIATES PA )
- ROMACEL CAGUIAT ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- JUAN CALERO ( PULMONARY DISEASE - VALLEY INTENSIVISTS, PULMONOLOGISTS AND SLEEP SPECIALISTS, P.L.L.C. )
- GERMAN CANDANEDO ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ISMAEL CANTU GARCIA ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- JENNY LYNN CARREON ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- ROBERT CASE ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- DAVID CAVAZOS ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - HARLINGEN ANESTHESIA ASSOCIATES )
- KUANG-WEI CHANG ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- ROSS CHAPEL ( ORTHOPEDIC SURGERY - MCALLEN COMPREHENSIVE UPPER EXTREMITY CENTER PLLC )
- PHEBE CHEN ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- KONDAPAVULURU CHOWDARY ( GASTROENTEROLOGY )
- DANIEL CONTRERAS ( FAMILY PRACTICE - FAMILY HEALTH CENTER OF MISSION PLLC )
- CESAR CORONADO ( OBSTETRICS/GYNECOLOGY )
- OSCAR CORTES ( FAMILY PRACTICE - OXBOW EMERGENCY PHYSICIANS PLLC )
- GHANEM DAGHESTANI ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- MELANIE DAHSE ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- ANGELITO DE DIOS ( NEPHROLOGY )
- DINO DEL PINO ( GENERAL SURGERY )
- RICARDO DEL VILLAR ( UROLOGY )
- LUIS DELGADO ( FAMILY PRACTICE - LUIS DELGADO JR MD PA )
- MAYRA DERUPE ( NURSE PRACTITIONER - SILVIA CASTILLO SY MDPA )
- ROLANDO DIAZ ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- CHIGOZIE DIKE ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- MANUEL DOMINGUEZ ( HOSPITALIST - ANDREW LEVINE MD PA )
- NOEL DUBLADO ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- EMILIA DULGHERU ( RHEUMATOLOGY - RENAISSANCE MEDICAL FOUNDATION )
- MANDIE DYKSTRA NAVARRO ( FAMILY PRACTICE - FAMILY HEALTH CENTER OF MISSION PLLC )
- BRADLEY EGBERS ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- JEREMY ENSLEIN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- JORGE ESCOBAR ( FAMILY PRACTICE - OXBOW EMERGENCY PHYSICIANS PLLC )
- JUANA ESPEJO ( FAMILY PRACTICE - JUANA MARIA ESPEJO MD PA )
- PAUL EVANS ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- KIM EZEKWESILI ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - U S ANESTHESIA PARTNERS OF TEXAS, PA )
- BENJAMIN FANO ( INTERNAL MEDICINE - MCALLEN HOSPITALIST GROUP PLLC )
- JOSE FARIAS JIMENEZ ( GENERAL SURGERY - LUIS M REYES MD PA )
- MICHAEL FARRIS ( NURSE PRACTITIONER - MCALLEN COMPREHENSIVE UPPER EXTREMITY CENTER PLLC )
- ANDREA FERNANDEZ ( NURSE PRACTITIONER - WOUND CARE INSTITUTE OF TEXAS, PLLC )
- VICTORIA FERNANDO ( FAMILY PRACTICE - OXBOW EMERGENCY PHYSICIANS PLLC )
- LUIS FERRUFINO ( FAMILY PRACTICE - PLANET MED LP )
- RICHARD FLEMING ( FAMILY PRACTICE - PLANET MED LP )
- RAYMOND FULP ( ORTHOPEDIC SURGERY - IMED PHYSICIAN NETWORK INC )
- EDGAR GARCIA ( PHYSICIAN ASSISTANT - MONZER H YAZJI MD AND ASSOCIATES PA )
- RICARDO GARCIA ( INFECTIOUS DISEASE - SOUTH TEXAS INFECTIOUS DISEASES CONSULTANTS, P.A. )
- ERNESTO GARZA ( GENERAL SURGERY - LUIS M REYES MD PA )
- CESAR GARZA ( FAMILY PRACTICE - FEMI LAYIWOLA MD PA )
- EDWIN GAVARRETE ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - BHS PHYSICIANS NETWORK INC )
- SATHIYARAJ GEORGE ( INTERNAL MEDICINE - VALLEY INTERNAL MEDICINE ASSOCIATES PLLC )
- ALVARO GIRALDO ( INTERNAL MEDICINE )
- ADRIANA GOMEZ ( FAMILY PRACTICE - HNI MEDICAL SERVICES )
- JULIAN GOMEZ ( GENERAL SURGERY )
- JUAN GOMEZ ( PULMONARY DISEASE - VALLEY INTENSIVISTS, PULMONOLOGISTS AND SLEEP SPECIALISTS, P.L.L.C. )
- OMAR GOMEZ ( INTERNAL MEDICINE - OMAR A GOMEZ MD PA )
- NESTOR GONZALEZ ( FAMILY PRACTICE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ALEJANDRO GONZALEZ CAMPOS ( ENDOCRINOLOGY - VALLEY DIABETES AND ENDOCRINOLOGY COMPREHENSIVE CENTER P.L.L.C. )
- MICHAEL GORENA ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- ERROL GRANNUM ( OPHTHALMOLOGY )
- JUAN GUARDIA ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- EDUARDO GUERRA VALENCIA ( FAMILY PRACTICE - HNI MEDICAL SERVICES )
- MARIAN GUTIERREZ ( NURSE PRACTITIONER - HNI MEDICAL SERVICES )
- ANNA GUZMAN ( PHYSICIAN ASSISTANT - PALM VALLEY MEDICAL CLINIC PA )
- LEE HAAK ( EMERGENCY MEDICINE - MD HOSPITALISTS PLLC )
- AMIT HABBU ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- NAWAZ HACK ( NEUROLOGY - UNIVERSITY OF TEXAS RIO GRANDE VALLEY )
- JAMES HAMMOND ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- ROBERT HANG ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- ANTONIA HELBLING ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- BLAINE HENDRICK ( NURSE PRACTITIONER - HENDRICK WELLNESS CENTER PC )
- MAXIMILIANO HERNANDEZ ( INTERNAL MEDICINE )
- ROSALVA HERNANDEZ ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- M SHEREEF HILMY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - HMC RGV PHYSICIANS GROUP )
- NELDY HINOJOSA ( PHYSICIAN ASSISTANT - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- SYED HUSSAIN ( NEUROSURGERY )
- THACH HUYNH ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- DESMOND IKONDU ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- SUBRAMANIAM JAGADEESAN ( INTERNAL MEDICINE - VALLEY INTERNAL MEDICINE ASSOCIATES PLLC )
- MICHAEL JELINEK ( INFECTIOUS DISEASE - MICHAEL T JELINEK MD PA )
- DANIELLE JIMENEZ-FLORES ( OBSTETRICS/GYNECOLOGY )
- ELIZABETH JUAREZ ( HOSPITALIST - FEMI LAYIWOLA MD PA )
- HABIB KARKAVANDIAN ( EMERGENCY MEDICINE - SPLIT MOUNTAIN EMERGENCY PHYSICIANS LLC )
- SAVITA KOOLWAL ( INTERNAL MEDICINE )
- HARISH KOOLWAL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- MOHAMMAD KOTAKI ( NEPHROLOGY )
- JOSEPH KOZA ( EMERGENCY MEDICINE - RURAL KANSAS EMERGENCY PHYSICIANS LLC )
- ROY KUMAR ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- DAVID KWASINSKI ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- KATHRYN LAI ( PULMONARY DISEASE - VALLEY INTENSIVISTS, PULMONOLOGISTS AND SLEEP SPECIALISTS, P.L.L.C. )
- OLGA LANGLEY ( FAMILY PRACTICE - OXBOW EMERGENCY PHYSICIANS PLLC )
- GUILLERMO LAZO DIAZ ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- CHEVY LEE ( OPHTHALMOLOGY )
- RODRIGO LEMA ( PULMONARY DISEASE - VALLEY INTENSIVISTS, PULMONOLOGISTS AND SLEEP SPECIALISTS, P.L.L.C. )
- ANDREW LEVINE ( NEPHROLOGY - ANDREW LEVINE MD PA )
- MARK LIONG ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- JOSEPH LITAM ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- JOSE LLINAS CEPEDA ( ENDOCRINOLOGY - VALLEY DIABETES AND ENDOCRINOLOGY COMPREHENSIVE CENTER P.L.L.C. )
- MONICA LOPEZ ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- NOEL LOPEZ ( FAMILY PRACTICE - PALM VALLEY MEDICAL CLINIC PA )
- SERGIO LOZANO ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- MARIA LOZANO-GORENA ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- DUSTIN LUEBBERS ( COLORECTAL SURGERY (PROCTOLOGY) - GASTROENTEROLOGY CONSULTANTS OF SOUTH TEXAS, PLLC )
- EDUARDO LUNA ( ENDOCRINOLOGY - VALLEY DIABETES AND ENDOCRINOLOGY COMPREHENSIVE CENTER P.L.L.C. )
- SAFI MADAIN ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- JOHN MANLLO DIECK ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- ROBERTO MANLLO-KARIM ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- BILLIE MAREK ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- ARMANDO MARTINEZ ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- RAUL MARTINEZ ( INTERNAL MEDICINE )
- GRECIA MARTINEZ ( NURSE PRACTITIONER - WELLMED MEDICAL GROUP PA )
- RICARDO MARTINEZ ( GENERAL SURGERY - RENAISSANCE SPECIALTY SURGERY )
- MICHAEL MARTINEZ ( GENERAL SURGERY - GASTROENTEROLOGY CONSULTANTS OF SOUTH TEXAS, PLLC )
- ANGELICA MATA ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - ANESTHESIA PROVIDER ASSOCIATES LLC )
- BINOJ MATHEW ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- CURTIS MAYNARD ( FAMILY PRACTICE - BENCHMARK WELLNESS CLINIC PLLC )
- KEVIN MCMAHON ( NEUROLOGY - NEUROHOSPITALIST OF MCALLEN, PLLC )
- MARTHA MEDINA ( PHYSICIAN ASSISTANT - MONZER H YAZJI MD AND ASSOCIATES PA )
- VANESSA MEDINA ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- IVAN MELENDEZ ( FAMILY PRACTICE - IVANA ENTERPRISES INC )
- ILEANA MENDEZ ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- RICHARD MOORE ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- FRANK MORELLO ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- WILFREDO MUNOZ ( FAMILY PRACTICE )
- RAVI MYDUR ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- SIGRID NASSER JULSRUD ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ANTHONY NELSON ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - HARLINGEN ANESTHESIA ASSOCIATES )
- YANILDA NUNEZ GERMOSEN ( NEPHROLOGY )
- HUMBERTO NUNEZ URIBURU ( FAMILY PRACTICE - HUMBERTO NUNEZ, MD PA )
- ELIANA OCHOA ( INFECTIOUS DISEASE - SOUTH TEXAS INFECTIOUS DISEASES CONSULTANTS, P.A. )
- OLGA OLIVARES HERRERA ( FAMILY PRACTICE - MCALLEN HOSPITALIST GROUP PLLC )
- FATIH OZCELEBI ( GASTROENTEROLOGY - MCALLEN GASTROENTEROLOGY CLINIC LP )
- MARYAM PASHA ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ALBERTO PASILLAS ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- RICHARD PATTERSON ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- FEDORA PAULET ( INTERNAL MEDICINE )
- DEVAUGHN PEACE ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- LESTER PEACOCK ( OPHTHALMOLOGY )
- JOSE PENA ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- ALBERTO PENA ( COLORECTAL SURGERY (PROCTOLOGY) - GASTROENTEROLOGY CONSULTANTS OF SOUTH TEXAS, PLLC )
- THEODOR PESCH ( EMERGENCY MEDICINE - JAX EMERGENCY PHYSICIANS, LLC )
- THEODORE PETTLE ( GASTROENTEROLOGY - MCALLEN HOSPITALIST GROUP PLLC )
- NYAN PHYO ( NEPHROLOGY - MCALLEN HOSPITALIST GROUP PLLC )
- KEITH PICOU ( OTOLARYNGOLOGY - VALLEY EAR NOSE AND THROAT SPECIALIST PA )
- FRANKLIN PONCE HERRERA ( NEPHROLOGY - WILLIAM RESTREPO MD PA )
- TERRANCE POSLUSZNY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- RAFAEL RAFOLS ( FAMILY PRACTICE - RAFAEL RAFOLS MD PA )
- SANIA RAHIM GILANI ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- CELEO RAMIREZ ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- SAMUEL RAMIREZ ( FAMILY PRACTICE - VALLEY MEDICAL ARTS CLINIC PA )
- NORMAN RAMIREZ ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- KEITH RAMOS ( NEPHROLOGY )
- VIKRAM RAO ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- SURESH RATNAM ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- EDWARD REQUENEZ ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- DANIEL REQUENEZ ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- WILLIAM RESTREPO ( NEPHROLOGY - WILLIAM RESTREPO MD PA )
- ALVARO RESTREPO ( MEDICAL ONCOLOGY - TEXAS ONCOLOGY PA )
- LUIS REYES ( GENERAL SURGERY - LUIS M REYES MD PA )
- LILIANA RIOS ROJAS ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- MARIA RODRIGUEZ ( CERTIFIED CLINICAL NURSE SPECIALIST (CNS) - HNI PHYSICIAN SERVICES OF TEXAS INC )
- JOSE RODRIGUEZ ( GASTROENTEROLOGY - TEXAS GASTROENTEROLOGY INSTITUTE PA )
- MARIA RODRIGUEZ DE LIMA ( OBSTETRICS/GYNECOLOGY - MARIA ELENA RODRIGUEZ, M.D. P.A. )
- JORGE ROQUE ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- LUIS ROSAS ( INFECTIOUS DISEASE - SOUTH TEXAS INFECTIOUS DISEASES CONSULTANTS, P.A. )
- JAIME RUIZ-PEREZ ( FAMILY PRACTICE )
- HAMZAH SAEI ( NEUROLOGY - NEUROHOSPITALIST OF MCALLEN, PLLC )
- JUAN SALAZAR ( INTERNAL MEDICINE - UNIVERSITY OF TEXAS RIO GRANDE VALLEY )
- LEONARDO SALCEDO ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- GUILLERMO SALINAS ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- ADELINA SALINAS ( NURSE PRACTITIONER - MONZER H YAZJI MD AND ASSOCIATES PA )
- RICARDO SALINAS ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- SANDEEP SAMUEL ( GASTROENTEROLOGY - GASTROENTEROLOGY CONSULTANTS OF SOUTH TEXAS, PLLC )
- MIGUEL SANCHEZ ( PATHOLOGY - VALENCIA, MD AND SANCHEZ, MD PA )
- MARITA SANCHEZ SIERRA MARINO ( FAMILY PRACTICE - RAFAEL RAFOLS MD PA )
- OSCAR SANDOVAL ( PHYSICIAN ASSISTANT - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- DAVID SCHNAIDERMAN ( FAMILY PRACTICE )
- GEORGE SCHROEDER ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ERIKA SCHWEGLER ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- LUIS SEGURA ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- MICHAEL SEIBA ( UROLOGY )
- TIMOTHY SEIPEL ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- LUIS SERRATO ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- NADIA SHAH ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- PANKAJKUMAR SHAH ( OPHTHALMOLOGY - SHAH EYE CENTER PA )
- PANKAJ SHAH ( INTERNAL MEDICINE )
- GERRI-LYNN SIEGELMAN ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- RICHARD SIEGELMAN ( ANESTHESIOLOGY - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- GARRETT SIMMONS ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- VIR SINGH ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- JOEL SOLIS ( FAMILY PRACTICE - VALLEY MEDICAL ARTS CLINIC PA )
- YU TANG SU ( OPHTHALMOLOGY )
- LIA SUAZO HERNANDEZ ( INFECTIOUS DISEASE - SOUTH TEXAS INFECTIOUS DISEASES CONSULTANTS, P.A. )
- SILVIA SY ( GASTROENTEROLOGY - SILVIA CASTILLO SY MDPA )
- ALI SYED ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- MARSHA TALLMAN ( EMERGENCY MEDICINE - COMPASS POINT EMERGENCY PHYSICIANS, PLLC )
- ANGEL TAMEZ ( GENERAL SURGERY - MCALLEN COMPREHENSIVE UPPER EXTREMITY CENTER PLLC )
- DANIEL TAMEZ GONZALEZ ( PHYSICIAN ASSISTANT - RAFAEL RAFOLS MD PA )
- ROMAN TAVAREZ ( FAMILY PRACTICE )
- ERIC TAYLOR ( CARDIAC ELECTROPHYSIOLOGY - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- KRISDANIEL TE ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- BELINDA TORRES ( PHYSICIAN ASSISTANT - RAFAEL RAFOLS MD PA )
- SERGIO TREVINO MANLLO ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- LOURDES URIBE ( OBSTETRICS/GYNECOLOGY )
- CESAR URIBE ( INTERNAL MEDICINE - HNI MEDICAL SERVICES )
- HECTOR URRUTIA ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- NATHAN VAFAIE ( EMERGENCY MEDICINE - OXBOW EMERGENCY PHYSICIANS PLLC )
- ARNOLDO VALADEZ ( CERTIFIED REGISTERED NURSE ANESTHETIST (CRNA) - RIO GRANDE ANESTHESIA AND PAIN MEDICINE CONSULTANTS, P .A. )
- JOSE VALENCIA ( PATHOLOGY - VALENCIA, MD AND SANCHEZ, MD PA )
- REUBEN VALENTIN ( NEPHROLOGY - SOUTH TEXAS KIDNEY SPECIALISTS, P.A. )
- VINCENT VANN ( OPHTHALMOLOGY - THURMOND EYE ASSOCIATES, P.A. )
- CARLOS VELA ( INTERNAL MEDICINE - MD HOSPITALISTS PLLC )
- EFRAIM VELA ( OBSTETRICS/GYNECOLOGY - RENAISSANCE MEDICAL FOUNDATION )
- RODERICK VERGEL DE DIOS ( FAMILY PRACTICE )
- JAIME VILLARREAL ( CARDIAC SURGERY - RIO GRANDE VALLEY CARDIOLOGY, PLLC )
- DANIEL VILLARREAL ( FAMILY PRACTICE )
- HAIDER VIRANI ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- NURUL WAHID ( HEMATOLOGY/ONCOLOGY - TEXAS ONCOLOGY PA )
- KIMBERLY WEATHERSPOON ( DIAGNOSTIC RADIOLOGY - SINGLETON ASSOCIATES PA )
- WAYNE WILSON ( OBSTETRICS/GYNECOLOGY )
- LETREISE WINKFIELD ( FAMILY PRACTICE )
- MONZER YAZJI ( INTERNAL MEDICINE - MONZER H YAZJI MD AND ASSOCIATES PA )
- JESUS ZAVALETA ( FAMILY PRACTICE )
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIO GRANDE REGIONAL HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 9 % |
Patients who reported that their nurses "Usually" communicated well | 20 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 7 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 8 % |
Patients who reported that their nurses "Usually" listened carefully to them | 23 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 67 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 12 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 21 % |
Patients who reported that their doctors "Always" communicated well | 72 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 9 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 78 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 7 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their doctors "Always" listened carefully to them | 70 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 10 % |
Patients who reported that their doctors "Usually" listened carefully to them | 20 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 67 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 11 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 22 % |
Patients who reported that they "Always" received help as soon as they wanted | 54 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 18 % |
Patients who reported that they "Usually" received help as soon as they wanted | 28 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 49 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 21 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 30 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 60 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 16 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 24 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 57 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 22 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 21 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 74 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 10 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 41 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 34 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 25 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 22 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 78 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 27 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 73 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 17 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 83 % |
Patients who "Agree" they understood their care when they left the hospital | 43 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 49 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 46 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 11 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 43 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 43 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 8 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 49 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 39 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 5 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 56 % |
Patients who reported that their room and bathroom were "Always" clean | 64 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 15 % |
Patients who reported that their room and bathroom were "Usually" clean | 21 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 59 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 16 % |
Patients who reported that the area around their room was "Usually" quiet at night | 25 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 14 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 23 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 63 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 10 % |
Patients who reported YES, they would definitely recommend the hospital | 63 % |
Patients who reported YES, they would probably recommend the hospital | 27 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |