ST LUKE'S THE WOODLANDS HOSPITAL Review

Get Information, Ratings, Surveys, and Compare ST LUKE'S THE WOODLANDS HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 74%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ST LUKE'S THE WOODLANDS HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ST LUKE'S THE WOODLANDS HOSPITAL, Survey Analysis.)

In the briefest summary, ST LUKE'S THE WOODLANDS HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in THE WOODLANDS, TX. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 450862. It does provide emergency services. There are 358 medical professionals and 96 doctor groups affiliated with the hospital. On average at ST LUKE'S THE WOODLANDS HOSPITAL, emergency patients were charged $27,832. This is lower than the state average of $27,898. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 74% of the patients surveyed definitely recommended ST LUKE'S THE WOODLANDS HOSPITAL, while only 6% did not recommend going to ST LUKE'S THE WOODLANDS HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ST LUKE'S THE WOODLANDS HOSPITAL

Address:

17200 ST LUKE'S WAY
THE WOODLANDS, TX 77384
(936) 266-4050
Click for Map

Medicare Provider Number:

450862

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for ST LUKE'S THE WOODLANDS HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for ST LUKE'S THE WOODLANDS HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST LUKE'S THE WOODLANDS HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST LUKE'S THE WOODLANDS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST LUKE'S THE WOODLANDS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST LUKE'S THE WOODLANDS HOSPITAL: Not Available

Detailed table for spending and period for patients at ST LUKE'S THE WOODLANDS HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $40
Outpatient (1 to 3 days Prior to Index Hospital Admission) $194
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $848
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,942
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $33
Carrier (During Index Hospital Admission) $1,525
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $789
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $225
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $7,239
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,043
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $1,613
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $238
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,053
Total (Complete Episode) $27,832

Infection Rates at ST LUKE'S THE WOODLANDS HOSPITAL

These measures show how often patients at ST LUKE'S THE WOODLANDS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.32 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 8,511.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 5.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 9,604.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.50 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.45 / Same
SSI - Colon Surgery: Number of Procedures 131.00 / Same
SSI - Colon Surgery: Predicted Cases 3.40 / Same
SSI - Colon Surgery: Observed Cases 1.00 / Same
SSI - Colon Surgery 0.29 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.21 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.10 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 203.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.61 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.24 / Same
MRSA Bacteremia: Lower Confidence Limit 1.15 / Worse
MRSA Bacteremia: Upper Confidence Limit 5.20 / Worse
MRSA Bacteremia: Patient Days 55,352.00 / Worse
MRSA Bacteremia: Predicted Cases 2.66 / Worse
MRSA Bacteremia: Observed Cases 7.00 / Worse
MRSA Bacteremia 2.63 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.72 / Better
Clostridium Difficile (C.Diff): Patient Days 49,889.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 23.00 / Better
Clostridium Difficile (C.Diff): Observed Cases 9.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How ST LUKE'S THE WOODLANDS HOSPITAL Compares to Other Similar Facilities

This is how ST LUKE'S THE WOODLANDS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in THE WOODLANDS, TX

Worst Hospitals in THE WOODLANDS, TX

Percentages of Complications and Deaths at ST LUKE'S THE WOODLANDS HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 9% SAME
Death rate for pneumonia patients 14.3% Better
Death rate for stroke patients 12.1% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications 176.24% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.89% SAME
Postoperative acute kidney injury requiring dialysis rate 1.78% SAME
Postoperative respiratory failure rate 9.81% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.75% SAME
Postoperative sepsis rate 5.32% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.95% SAME

Skilled Nursing Facilities Near ST LUKE'S THE WOODLANDS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST LUKE'S THE WOODLANDS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Heights On Valley Ranch 5:
Park Manor of The Woodlands 5:
Cypress Pointe Health and Wellness 4:
Park Manor of Humble 4:
The Heights of Tomball 4:
Park Manor of Conroe 4:
Willis Nursing and Rehabilitation LP 4:
Copperfield Healthcare and Rehabilitation 3:
Legend Oaks Healthcare and Rehabilitation Center - 3:
Capstone Healthcare Estates at Veterans Memorial 3:
Fall Creek Rehabilitation and Healthcare Center 3:
Misty Willow Healthcare and Rehabilitation Center 3:
North Houston Transitional Care 3:
Crimson Heights Health and Wellness 3:
Regent Care Center of Kingwood 3:
Lawrence Street Health Care Center 3:
The Woodlands Healthcare Center 3:
Regent Care Center of The Woodlands 3:
The Brightpointe 3:
Windsor Houston 2:
Eagle Crest Rapid Recovery 2:
Brookdale Place Willowbrook 2:
Focused Care at Humble 2:
Deerbrook Skilled Nursing and Rehab Center 2:
Northwest Health and Rehabilitation Center 2:
Brighton Senior Living of Tomball 2:
The Village at Gleannloch Farms 2:
Conroe Health Care Center 2:
Caraday of Houston 1:
Ashford Gardens 1:
Paradigm at Woodwind Lakes 1:
Fallbrook Rehabilitation and Care Center 1:
Park Manor of Cyfair 1:
Cypress Creek Rehabilitation and Healthcare Center 1:
The Medical Resort at Willowbrook 1:
Oakmont Healthcare and Rehabilitation Center of Hu 1:
Villa Toscana at Cypress Woods 1:
Park Manor of Cypress Station 1:
The Heights of North Houston 1:
Park Manor of Tomball 1:
Tomball Rehab and Nursing 1:
The Broadmoor at Creekside Park 1:
Woodland Manor Nursing and Rehabilitation 1:
Cleveland Health Care Center 1:
The Medical Resort at Woodlands No Data

Medical Groups Affiliated with ST LUKE'S THE WOODLANDS HOSPITAL

There are 358 doctors and 96 medical groups that are affiliated with ST LUKE'S THE WOODLANDS HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with ST LUKE'S THE WOODLANDS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST LUKE'S THE WOODLANDS HOSPITAL.