MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD Review

Get Information, Ratings, Surveys, and Compare MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD to other hospitals

Overall Hospital Rating: Not Available ; HCAPS approval: 87%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD, Survey Analysis.)

In the briefest summary, MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD is one of the types of hospitals called Acute Care Hospitals. It is in KINGWOOD, TX. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Proprietary. The facility's Medicare ID is 670005. It does provide emergency services. There are 63 medical professionals and 24 doctor groups affiliated with the hospital. On average at MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD, emergency patients were charged $23,156. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 87% of the patients surveyed definitely recommended MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD, while only 3% did not recommend going to MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD

Address:

300 KINGWOOD MEDICAL DRIVE
KINGWOOD, TX 77339
(281) 312-4000
Click for Map

Medicare Provider Number:

670005

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD

Overall Rating: Not Available



The Overall Hospital Quality Star Rating for MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 87 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 2 %
Patients who reported that their nurses "Usually" communicated well 11 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 86 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their nurses "Usually" listened carefully to them 12 %
Patients who reported that their nurses "Always" explained things in a way they could understand 84 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 12 %
Patients who reported that their doctors "Always" communicated well 84 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 11 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 85 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 10 %
Patients who reported that their doctors "Always" explained things in a way they could understand 80 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 14 %
Patients who reported that they "Always" received help as soon as they wanted 82 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 5 %
Patients who reported that they "Usually" received help as soon as they wanted 13 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 87 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 77 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 17 %
Patients who reported that staff "Always" explained about medicines before giving it to them 73 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 14 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 13 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 90 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 2 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 8 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 55 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 26 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 6 %
Patients who reported that YES, they were given information about what to do during their recovery at home 94 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 6 %
Patients who reported that YES, they did discuss whether they would need help after discharge 94 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 6 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 94 %
Patients who "Agree" they understood their care when they left the hospital 31 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 65 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 60 %
Patients who "Agree" that they understood their responsiblities in managing their health 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 65 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 26 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 71 %
Patients who reported that their room and bathroom were "Always" clean 72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 10 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 75 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 4 %
Patients who reported that the area around their room was "Usually" quiet at night 21 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 87 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 87 %
Patients who reported YES, they would probably recommend the hospital 10 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD: Not Available

Detailed table for spending and period for patients at MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $0
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,427
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,834
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $138
Carrier (During Index Hospital Admission) $1,060
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $472
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,589
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $349
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $260
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $381
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $639
Total (Complete Episode) $23,156

Infection Rates at MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD

These measures show how often patients at MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 54.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.04 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 119.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.07 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 98.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.76 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 1,055.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.02 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 1,055.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.20 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD Compares to Other Similar Facilities

This is how MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in KINGWOOD, TX

Worst Hospitals in KINGWOOD, TX

Percentages of Complications and Deaths at MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.58% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.47% SAME
Postoperative acute kidney injury requiring dialysis rate 1.57% SAME
Postoperative respiratory failure rate 8.14% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.43% SAME
Postoperative sepsis rate 5.15% SAME
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite 0.96% SAME

Skilled Nursing Facilities Near MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HERMANN SURGICAL HOSPITAL KINGWOOD ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Methodist Hospital Snf 5:
Sharpview Residence and Rehabilitation Center 5:
Continuing Care at Eagles Trace 5:
The Hallmark 5:
Parkway Place 5:
The Heights On Valley Ranch 5:
Park Manor of The Woodlands 5:
West Oaks Nursing and Rehab Center 4:
Treemont Health Care Center 4:
The Concierge 4:
The Buckingham 4:
Focused Care at Allenbrook 4:
Mememorial City Nursing and Rehabilitation Center 4:
West Janisch Health Care Center 4:
Cypress Pointe Health and Wellness 4:
Park Manor of Humble 4:
The Heights of Tomball 4:
Park Manor of Conroe 4:
Bayou Manor 3:
Garden Terrace Alzheimer's Center of Excellence 3:
St Dominic Village Nursing Home 3:
Brookdale Galleria 3:
The Vosswood Nursing Center 3:
St James House of Baytown 3:
Focused Care at Cedar Bayou 3:
East View Healthcare 3:
Highland Park Care Center 3:
Copperfield Healthcare and Rehabilitation 3:
Legend Oaks Healthcare and Rehabilitation Center - 3:
Capstone Healthcare Estates at Veterans Memorial 3:
Fall Creek Rehabilitation and Healthcare Center 3:
Misty Willow Healthcare and Rehabilitation Center 3:
North Houston Transitional Care 3:
Crimson Heights Health and Wellness 3:
Dayton Nursing and Rehabilitation 3:
Regent Care Center of Kingwood 3:
Lawrence Street Health Care Center 3:
The Woodlands Healthcare Center 3:
Regent Care Center of The Woodlands 3:
The Brightpointe 3:
Harmony Care at Golfcrest 2:
Clarewood House Extended Care Center 2:
The Lev Attown Park 2:
Park Manor of Westchase 2:
Cascades at Jacinto Rehab LP 2:
Bridgecrest Rehabilitation Suites 2:
Windsor Houston 2:
Eagle Crest Rapid Recovery 2:
Brookdale Place Willowbrook 2:
Focused Care at Humble 2:
Deerbrook Skilled Nursing and Rehab Center 2:
Northwest Health and Rehabilitation Center 2:
Brighton Senior Living of Tomball 2:
The Village at Gleannloch Farms 2:
Conroe Health Care Center 2:
Afton Oaks Nursing Center 1:
Focused Care at Beechnut 1:
University Place Nursing Center 1:
Oasis at Galleria LLC 1:
Mont Belvieu Rehabilitation and Healthcare Center 1:
Rollingbrook Rehabilitation and Healthcare Center 1:
Focused Care at Burnet Bay 1:
Arden Wood 1:
Caraday of Houston 1:
Ashford Gardens 1:
Paradigm at Woodwind Lakes 1:
Fallbrook Rehabilitation and Care Center 1:
Park Manor of Cyfair 1:
Cypress Creek Rehabilitation and Healthcare Center 1:
The Medical Resort at Willowbrook 1:
Oakmont Healthcare and Rehabilitation Center of Hu 1:
Villa Toscana at Cypress Woods 1:
Park Manor of Cypress Station 1:
The Heights of North Houston 1:
Park Manor of Tomball 1:
Tomball Rehab and Nursing 1:
The Broadmoor at Creekside Park 1:
Woodland Manor Nursing and Rehabilitation 1:
Cleveland Health Care Center 1:
Spring Branch Transitional Care Center No Data
The Medical Resort at Woodlands No Data