CONTACT INFORMATION REVIEWS & MORE DATA

MEDICAL CITY PLANO

  • Date Updated: January 31, 2024
  • Address: 3901 W 15TH ST, PLANO, TX 75075
  • Phone (972) 596-6800
  • Type Acute Care Hospitals
  • Ownership Proprietary
  • Overall Rating
  • Perc. Patients Recommending 66%
mAP

  About MEDICAL CITY PLANO

MEDICAL CITY PLANO is a Acute Care Hospitals. It is in PLANO, TX. Its type of ownership is Proprietary. The facility's Medicare ID is 450651. It does provide emergency services. There are 881 medical professionals and 247 doctor groups affiliated with the hospital. On average at MEDICAL CITY PLANO, emergency patients were charged $33,648. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDICAL CITY PLANO to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEDICAL CITY PLANO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDICAL CITY PLANO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDICAL CITY PLANO: Not Available

Detailed table for spending and period for patients at MEDICAL CITY PLANO:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $48
Outpatient (1 to 3 days Prior to Index Hospital Admission) $213
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,137
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,610
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $12
Carrier (During Index Hospital Admission) $2,576
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $883
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $241
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $7,822
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $532
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,215
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $152
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,158
Total (Complete Episode) $33,648

Infection Rates at MEDICAL CITY PLANO

These measures show how often patients at MEDICAL CITY PLANO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.14 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 18,832.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 19.06 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.20 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.81 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 14,583.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 18.86 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.42 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.31 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.58 / Same
SSI - Colon Surgery: Number of Procedures 286.00 / Same
SSI - Colon Surgery: Predicted Cases 7.91 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 0.76 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.87 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 291.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.64 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.38 / Same
MRSA Bacteremia: Lower Confidence Limit 0.69 / Same
MRSA Bacteremia: Upper Confidence Limit 2.16 / Same
MRSA Bacteremia: Patient Days 153,123.00 / Same
MRSA Bacteremia: Predicted Cases 9.44 / Same
MRSA Bacteremia: Observed Cases 12.00 / Same
MRSA Bacteremia 1.27 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.14 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.38 / Better
Clostridium Difficile (C.Diff): Patient Days 136,026.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 63.00 / Better
Clostridium Difficile (C.Diff): Observed Cases 15.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How MEDICAL CITY PLANO Compares to Other Similar Facilities

This is how MEDICAL CITY PLANO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PLANO, TX

Worst Hospitals in PLANO, TX

Percentages of Complications and Deaths at MEDICAL CITY PLANO

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.7% SAME
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 7.9% SAME
Death rate for heart failure patients 9% Better
Death rate for pneumonia patients 14.4% Better
Death rate for stroke patients 13.6% SAME
Pressure ulcer rate 0.14% Better
Death rate among surgical inpatients with serious treatable complications 137.47% SAME
Iatrogenic pneumothorax rate 0.16% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.82% SAME
Postoperative acute kidney injury requiring dialysis rate 1.09% SAME
Postoperative respiratory failure rate 9.11% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.05% SAME
Postoperative sepsis rate 5.37% SAME
Postoperative wound dehiscence rate 1.59% SAME
Abdominopelvic accidental puncture or laceration rate 1.46% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.82% SAME

Skilled Nursing Facilities Near MEDICAL CITY PLANO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDICAL CITY PLANO ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Pure Health Transitional Care at Thr Arlington 5:
Christian Care Center 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Good Samaritan Society-Denton Village 5:
Continuing Care at Highland Springs 5:
Presbyterian Village North Special Care Ctr 5:
Lake Village Nursing and Rehabilitation Center 5:
Forum Parkway Health and Rehabilitation 5:
C C Young Memorial Home 5:
The Plaza at Edgemere 5:
Ventana By Buckner 5:
The Belmont at Twin Creeks 5:
Pure Health Transitional Care at Texas Health Pres 5:
Palomino Place 5:
Grapevine Medical Lodge 5:
The Legacy Midtown Park 5:
Villages of Lake Highlands 5:
Denton Rehabilitation and Nursing Center 5:
Arbrook Plaza 5:
Ashford Hall 4:
Ridgecrest Healthcare and Rehabilitation Center 4:
Parkwood Healthcare Community 4:
Beltline Healthcare Center 4:
Walnut Place 4:
Hollymead 4:
Cottonwood Creek Healthcare Community 4:
Mckinney Healthcare and Rehabilitation Center 4:
Signature Pointe 4:
Vista Ridge Nursing and Rehabilitation Center 4:
San Remo 4:
Edgewood Rehabilitation and Care Center 4:
Belterra Health and Rehab 4:
The Healthcare Resort of Plano 4:
La Dora Nursing and Rehabilitation Center 4:
Life Care Center of Plano 4:
Le Reve Rehabilitation and Memory Care 4:
Good Samaritan Society -- Lake Forest Village 4:
Highland Meadows Health and Rehab 4:
Town East Rehabilitation and Healthcare Center 4:
Keller Oaks Healthcare Center 4:
Irving Nursing and Rehabilitation 3:
Lexington Medical Lodge 3:
Bear Creek Nursing and Rehabilitation 3:
Balch Springs Nursing Home 3:
Stonemere Rehabilitation Center 3:
Farmersville Health and Rehabilitation 3:
Autumn Leaves 3:
Discovery Village at Southlake 3:
Town Hall Estates Arlington Inc 3:
Prairie Estates 3:
Bedford Wellness and Rehabilitation 3:
The Legacy at Willow Bend 3:
Caraday Mesquite 3:
The Madison On Marsh 3:
Victoria Gardens of Allen 3:
Heritage at Turner Park Health and Rehab 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Traymore Nursing Center 3:
Brookhaven Nursing and Rehabilitation Center 3:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Rowlett Health and Rehabilitation Center 3:
Rambling Oaks Courtyard Extensive Care Community 3:
The Manor at Seagoville 3:
Brentwood Place Three 3:
Brentwood Place One 2:
Brentwood Place Two 2:
Brentwood Place Four 2:
Baybrooke Village Care and Rehab Center 2:
Hurst Plaza Nursing and Rehab 2:
Beacon Harbor Healthcare and Rehabilitation 2:
Victoria Gardens of Frisco 2:
Princeton Medical Lodge 2:
The Villa at Mountain View 2:
Fair Park Health and Rehabilitation Center 2:
Arapaho Rehabilitation and Care Center 2:
Cross Timbers Rehabilitation and Healthcare Center 2:
Accel at Willow Bend 2:
Arlington Residence and Rehabilitation Center 2:
Golden Acres Living and Rehabilitation Center 2:
Green Oaks Nursing and Rehabilitation 2:
The Villages On Macarthur 2:
The Laurenwood Nursing and Rehabilitation 2:
Remington Transitional Care of Richardson 2:
Northgate Plaza 2:
The Hillcrest of North Dallas 2:
Lakewest Rehabilitation and Skilled Care 2:
Collinwood Nursing and Rehabilitation 2:
Founders Plaza Nursing and Rehab 2:
Greenbrier Health Care Center 2:
Simpson Place 2:
Las Brisas Rehabilitation and Wellness Suites 2:
Carrara 2:
Willowbend Nursing and Rehabilitation Center 2:
Advanced Health and Rehab Center of Garland 2:
Garnet Hill Rehabilitation and Skilled Care 2:
The Villages of Dallas 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
Cottonwood Nursing and Rehabilitation 2:
North Park Health and Rehabilitation Center 2:
The Renaissance at Kessler Park 2:

Medical Groups Affiliated with MEDICAL CITY PLANO

There are 881 doctors and 247 medical groups that are affiliated with MEDICAL CITY PLANO.

Affiliated Doctor Groups


The list of medical professionals associated with MEDICAL CITY PLANO is very long, so we have added another pages. See a list of medical professionals associated with MEDICAL CITY PLANO.

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Custom Database Reports

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.