SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 53%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER, Survey Analysis.)

In the briefest summary, SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in CARROLLTON, TX. Its five star rating is 2 . Its type of ownership is Proprietary. The facility's Medicare ID is 450730. It DOES NOT provide emergency services. There are 148 medical professionals and 71 doctor groups affiliated with the hospital. On average at SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER, emergency patients were charged $27,966. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 53% of the patients surveyed definitely recommended SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER, while only 16% did not recommend going to SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

Address:

4343 NORTH JOSEY LANE
CARROLLTON, TX 75010
(972) 394-2255
Click for Map

Medicare Provider Number:

450730

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 24 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 20 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 21 %
Patients who reported that YES, they did discuss whether they would need help after discharge 79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 41 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 47 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 25 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 16 %
Patients who reported YES, they would definitely recommend the hospital 53 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $7
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $56
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $32
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $838
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,063
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $52
Carrier (During Index Hospital Admission) $1,520
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $778
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $372
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,398
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $650
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,031
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $203
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,933
Total (Complete Episode) $27,966

Infection Rates at SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

These measures show how often patients at SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,158.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.74 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,474.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.77 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 13,785.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.39 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.10 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.03 / Same
Clostridium Difficile (C.Diff): Patient Days 13,785.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 7.90 / Same
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Same
Clostridium Difficile (C.Diff) 0.38 / Same

How SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CARROLLTON, TX

Worst Hospitals in CARROLLTON, TX

Percentages of Complications and Deaths at SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients 19.3% SAME
Death rate for stroke patients 15% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.6% SAME
Postoperative acute kidney injury requiring dialysis rate 1.52% SAME
Postoperative respiratory failure rate 11.52% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.93% SAME
Postoperative sepsis rate 5.82% SAME
Postoperative wound dehiscence rate 1.99% SAME
Abdominopelvic accidental puncture or laceration rate 1.04% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.04% SAME

Skilled Nursing Facilities Near SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Pure Health Transitional Care at Thr Arlington 5:
Palomino Place 5:
The Legacy Midtown Park 5:
Arbrook Plaza 5:
The Plaza at Edgemere 5:
Christian Care Center 5:
Continuing Care at Highland Springs 5:
Villages of Lake Highlands 5:
C C Young Memorial Home 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Good Samaritan Society-Denton Village 5:
Grapevine Medical Lodge 5:
The Belmont at Twin Creeks 5:
Ventana By Buckner 5:
Pure Health Transitional Care at Texas Health Pres 5:
Presbyterian Village North Special Care Ctr 4:
Lake Village Nursing and Rehabilitation Center 4:
Parkwood Healthcare Community 4:
Belterra Health and Rehab 4:
Town East Rehabilitation and Healthcare Center 4:
Heritage House at Keller Rehab and Nursing 4:
Good Samaritan Society -- Lake Forest Village 4:
Caraday Mesquite 4:
Forum Parkway Health and Rehabilitation 4:
Walnut Place 4:
Bear Creek Nursing and Rehabilitation 4:
Town Hall Estates Arlington Inc 4:
Signature Pointe 4:
La Dora Nursing and Rehabilitation Center 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Beltline Healthcare Center 4:
Keller Oaks Healthcare Center 4:
The Healthcare Resort of Plano 4:
San Remo 4:
Denton Rehabilitation and Nursing Center 4:
Ashford Hall 4:
Life Care Center of Plano 4:
Mckinney Healthcare and Rehabilitation Center 3:
Arden Place of Richland Hills 3:
Balch Springs Nursing Home 3:
Irving Nursing and Rehabilitation 3:
Brentwood Place Three 3:
Stonemere Rehabilitation Center 3:
Prairie Estates 3:
Rowlett Health and Rehabilitation Center 3:
Discovery Village at Southlake 3:
The Harrison at Heritage 3:
Beacon Harbor Healthcare and Rehabilitation 3:
The Legacy at Willow Bend 3:
Hollymead 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Cottonwood Creek Healthcare Community 3:
Bedford Wellness and Rehabilitation 3:
The Madison On Marsh 3:
Accel at Willow Bend 3:
Greenbrier Health Care Center 3:
The Rehabilitation and Wellness Centre of Dallas LLC 3:
Emerald Hills Rehabilitation and Healthcare Center 3:
Le Reve Rehabilitation and Memory Care 3:
Traymore Nursing Center 3:
Heritage at Turner Park Health and Rehab 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Princeton Medical Lodge 2:
Mesquite Tree Nursing Center 2:
The Highlands Guest Care Center LLC 2:
Glenview Wellness and Rehabilitation 2:
Brentwood Place Two 2:
Brentwood Place Four 2:
The Villa at Mountain View 2:
Park Manor of Mckinney 2:
The Villages of Dallas 2:
Senior Care Health and Rehabilitation Center - Dal 2:
Hurst Plaza Nursing and Rehab 2:
Autumn Leaves 2:
Legend Oaks Healthcare and Rehabilitation - Fort 2:
Cross Timbers Rehabilitation and Healthcare Center 2:
Arlington Residence and Rehabilitation Center 2:
Brookhaven Nursing and Rehabilitation Center 2:
Edgewood Rehabilitation and Care Center 2:
North Park Health and Rehabilitation Center 2:
Golden Acres Living and Rehabilitation Center 2:
Park View Care Center 2:
Arapaho Rehabilitation and Care Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
The Hillcrest of North Dallas 2:
Lakewest Rehabilitation and Skilled Care 2:
Carrara 2:
Simpson Place 2:
The Villages On Macarthur 2:
Northgate Plaza 2:
Landmark of Plano Rehabilitation and Nursing Cente 2:
Green Oaks Nursing and Rehabilitation 2:
Village Creek Nursing and Rehabilitation 2:
Willowbend Nursing and Rehabilitation Center 2:
Remington Transitional Care of Richardson 2:
Life Care Center of Haltom 2:
Cottonwood Nursing and Rehabilitation 2:
Five Points at Lake Highlands Nursing and Rehab 2:
Las Brisas Rehabilitation and Wellness Suites 2:
Advanced Health and Rehab Center of Garland 2:

Medical Groups Affiliated with SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER

There are 148 doctors and 71 medical groups that are affiliated with SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER.