BAPTIST HEALTH - FORT SMITH Review

Get Information, Ratings, Surveys, and Compare BAPTIST HEALTH - FORT SMITH to other hospitals

Overall Hospital Rating: ; HCAPS approval: 62%

Database data as of November 08, 2023

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of BAPTIST HEALTH - FORT SMITH. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with BAPTIST HEALTH - FORT SMITH, Survey Analysis.)

In the briefest summary, BAPTIST HEALTH - FORT SMITH is one of the types of hospitals called Acute Care Hospitals. It is in FORT SMITH, AR. Its five star rating is 1 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40055. It does provide emergency services. There are 285 medical professionals and 90 doctor groups affiliated with the hospital. On average at BAPTIST HEALTH - FORT SMITH, emergency patients were charged $25,743. This is higher than the state average of $24,492. It is also higher than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 62% of the patients surveyed definitely recommended BAPTIST HEALTH - FORT SMITH, while only 9% did not recommend going to BAPTIST HEALTH - FORT SMITH.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for BAPTIST HEALTH - FORT SMITH

Address:

1001 TOWSON AVENUE
FORT SMITH, AR 72901
(479) 441-4000
Click for Map

Medicare Provider Number:

40055

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for BAPTIST HEALTH - FORT SMITH

Overall Rating:



The Overall Hospital Quality Star Rating for BAPTIST HEALTH - FORT SMITH summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAPTIST HEALTH - FORT SMITH to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 40 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 32 %
Patients who "Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 38 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 52 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 21 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 59 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAPTIST HEALTH - FORT SMITH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAPTIST HEALTH - FORT SMITH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAPTIST HEALTH - FORT SMITH: Not Available

Detailed table for spending and period for patients at BAPTIST HEALTH - FORT SMITH:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $178
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $711
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,106
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $1,654
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $933
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $299
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,904
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,069
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,578
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $109
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,133
Total (Complete Episode) $25,743

Infection Rates at BAPTIST HEALTH - FORT SMITH

These measures show how often patients at BAPTIST HEALTH - FORT SMITH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.34 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,244.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.94 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,925.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.51 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.84 / Same
SSI - Colon Surgery: Number of Procedures 94.00 / Same
SSI - Colon Surgery: Predicted Cases 2.51 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 1.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 9.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.09 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 1.37 / Worse
MRSA Bacteremia: Upper Confidence Limit 4.80 / Worse
MRSA Bacteremia: Patient Days 67,423.00 / Worse
MRSA Bacteremia: Predicted Cases 3.71 / Worse
MRSA Bacteremia: Observed Cases 10.00 / Worse
MRSA Bacteremia 2.70 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.26 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.69 / Better
Clostridium Difficile (C.Diff): Patient Days 64,450.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 36.62 / Better
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Better
Clostridium Difficile (C.Diff) 0.44 / Better

How BAPTIST HEALTH - FORT SMITH Compares to Other Similar Facilities

This is how BAPTIST HEALTH - FORT SMITH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FORT SMITH, AR

Worst Hospitals in FORT SMITH, AR

Percentages of Complications and Deaths at BAPTIST HEALTH - FORT SMITH

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.1% SAME
Death rate for CABG surgery patients 3.7% SAME
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 13.4% SAME
Death rate for pneumonia patients 15.3% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 9.62% Worse
Death rate among surgical inpatients with serious treatable complications 123.84% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.04% SAME
Postoperative hemorrhage or hematoma rate 2.45% SAME
Postoperative acute kidney injury requiring dialysis rate 0.7% SAME
Postoperative respiratory failure rate 5.94% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.63% SAME
Postoperative sepsis rate 4.58% SAME
Postoperative wound dehiscence rate 1.24% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 2.7% Worse

Skilled Nursing Facilities Near BAPTIST HEALTH - FORT SMITH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAPTIST HEALTH - FORT SMITH ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Greenhurst Nursing Center 5:
Ashton Place Health and Rehab, LLC 5:
Alma Nursing and Rehab 5:
Pink Bud Home For The Golden Years 4:
Chapel Ridge Health and Rehab 4:
The Oaks Healthcare Center 3:
Spiro Nursing Home, Inc. 3:
Pocola Health and Rehab 3:
Riverside Health Services 3:
Methodist Health and Rehab 3:
Valley Springs Rehabilitation and Health Center 3:
Fianna Hills Nursing and Rehabilitation Center 2:
The Blossoms at Fort Smith Rehab and Nursing Center 2:
Van Buren Healthcare and Rehabilitation Center 2:
Sequoyah Manor, LLC 2:
Covington Court Health and Rehabilitation Center 1:
Sequoyah East Nursing Center, LLC 1:
Legacy Health and Rehabilitation Center 1:
Crawford Healthcare and Rehabilitation Center 1:

Medical Groups Affiliated with BAPTIST HEALTH - FORT SMITH

There are 285 doctors and 90 medical groups that are affiliated with BAPTIST HEALTH - FORT SMITH.

Affiliated Doctor Groups


The list of medical professionals associated with BAPTIST HEALTH - FORT SMITH is very long, so we have added another pages. See a list of medical professionals associated with BAPTIST HEALTH - FORT SMITH.