BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC Review
Get Information, Ratings, Surveys, and Compare BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC to other hospitals
Overall Hospital Rating: Not Available ; HCAPS approval: 78%
Database data as of November 08, 2023
A Review of the Data
Prepared by Richard Saunders as of November 08, 2023.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC, Survey Analysis.)
In the briefest summary, BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC is one of the types of hospitals called Acute Care Hospitals. It is in WEST MEMPHIS, AR. IT HAS NOT BEEN RATED BY CMS . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 40156. It does provide emergency services. There are 102 medical professionals and 57 doctor groups affiliated with the hospital. On average at BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC, emergency patients were charged $17,565. This is lower than the state average of $24,492. It is also lower than the national average of $24,355.
According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 78% of the patients surveyed definitely recommended BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC, while only 3% did not recommend going to BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
Address:
2100 NORTH SEVENTH STREET
WEST MEMPHIS, AR
72301
(870) 394-7800
Click for Map
Medicare Provider Number:
40156
Type:
Acute Care Hospitals
Ownership:
Voluntary non-profit - Private
Overall Hospital Quality Star Rating for BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
Overall Rating: Not Available
The Overall Hospital Quality Star Rating for BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
| Overall rating | Number of hospitals / Percentage |
|---|---|
| 1 star | 198 (6.34%) |
| 2 stars | 702 (22.49%) |
| 3 stars | 895 (28.68%) |
| 4 stars | 895 (28.68%) |
| 5 stars | 431 (13.81%) |
| N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 86 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 2 % |
| Patients who reported that their nurses "Usually" communicated well | 12 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | Not Available % |
| Patients who reported that their nurses "Always" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Usually" listened carefully to them | Not Available % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | Not Available % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Always" communicated well | 78 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 8 % |
| Patients who reported that their doctors "Usually" communicated well | 14 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | Not Available % |
| Patients who reported that their doctors "Always" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Usually" listened carefully to them | Not Available % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | Not Available % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | Not Available % |
| Patients who reported that they "Always" received help as soon as they wanted | 65 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 12 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 23 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | Not Available % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | Not Available % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 57 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 18 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 25 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | Not Available % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | Not Available % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | Not Available % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | Not Available % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | Not Available % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | Not Available % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 23 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 77 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | Not Available % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | Not Available % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | Not Available % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | Not Available % |
| Patients who "Agree" they understood their care when they left the hospital | 36 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 6 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 58 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | Not Available % |
| Patients who "Agree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | Not Available % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | Not Available % |
| Patients who reported that their room and bathroom were "Always" clean | 86 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 6 % |
| Patients who reported that their room and bathroom were "Usually" clean | 8 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 81 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 2 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 17 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 6 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 17 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 77 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 3 % |
| Patients who reported YES, they would definitely recommend the hospital | 78 % |
| Patients who reported YES, they would probably recommend the hospital | 19 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
Cost of BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC: Not Available
Detailed table for spending and period for patients at BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC:
| Type | Amount |
|---|---|
| Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $15 |
| Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Inpatient (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Outpatient (1 to 3 days Prior to Index Hospital Admission) | $14 |
| Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $16 |
| Carrier (1 to 3 days Prior to Index Hospital Admission) | $645 |
| Home Health Agency (During Index Hospital Admission) | $0 |
| Hospice (During Index Hospital Admission) | $0 |
| Inpatient (During Index Hospital Admission) | $8,267 |
| Outpatient (During Index Hospital Admission) | $0 |
| Skilled Nursing Facility (During Index Hospital Admission) | $0 |
| Durable Medical Equipment (During Index Hospital Admission) | $10 |
| Carrier (During Index Hospital Admission) | $493 |
| Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $485 |
| Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $330 |
| Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,385 |
| Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $597 |
| Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,338 |
| Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $108 |
| Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $862 |
| Total (Complete Episode) | $17,565 |
Infection Rates at BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
These measures show how often patients at BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection: Number of Device Days | 19.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.01 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 53.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.03 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
| SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Number of Procedures | Not Available / Not Available |
| SSI - Colon Surgery: Predicted Cases | Not Available / Not Available |
| SSI - Colon Surgery: Observed Cases | Not Available / Not Available |
| SSI - Colon Surgery | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Patient Days | 1,394.00 / Not Available |
| MRSA Bacteremia: Predicted Cases | 0.03 / Not Available |
| MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
| MRSA Bacteremia | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Patient Days | 1,394.00 / Not Available |
| Clostridium Difficile (C.Diff): Predicted Cases | 0.51 / Not Available |
| Clostridium Difficile (C.Diff): Observed Cases | 0.00 / Not Available |
| Clostridium Difficile (C.Diff) | Not Available / Not Available |
How BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC Compares to Other Similar Facilities
This is how BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in WEST MEMPHIS, AR
Worst Hospitals in WEST MEMPHIS, AR
Percentages of Complications and Deaths at BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
| Death rate for heart attack patients | NA | Not Enough Data |
| Death rate for CABG surgery patients | NA | Not Enough Data |
| Death rate for COPD patients | NA | Not Enough Data |
| Death rate for heart failure patients | 10.8% | SAME |
| Death rate for pneumonia patients | 19.7% | SAME |
| Death rate for stroke patients | NA | Not Enough Data |
| Pressure ulcer rate | 0.45% | SAME |
| Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
| Iatrogenic pneumothorax rate | 0.19% | SAME |
| In-hospital fall with hip fracture rate | 0.07% | SAME |
| Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
| Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
| Postoperative respiratory failure rate | NA | Not Enough Data |
| Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
| Postoperative sepsis rate | NA | Not Enough Data |
| Postoperative wound dehiscence rate | NA | Not Enough Data |
| Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
| CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC
There are 102 doctors and 57 medical groups that are affiliated with BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC.
Affiliated Doctor Groups
- GASTROENTEROLOGY CENTER OF THE MIDSOUTH PLLC
- BAPTIST MEMORIAL MEDICAL GROUP, INC.
- NORTHEAST ARKANSAS CLINIC CHARITABLE FOUNDATION, INC.
- SOUTHEASTERN PHYSICIAN SERVICES PC
- UT REGIONAL ONE PHYSICIANS INC
- SOUTHEASTERN EMERGENCY PHYSICIANS LLC
- EAST ARKANSAS FAMILY HEALTH CENTER, INC
- MID-SOUTH IMAGING AND THERAPEUTICS, P.A.
- OSF MULTI-SPECIALTY GROUP
- MID-SOUTH EAR NOSE AND THROAT PC
- LIFELINC ANESTHESIA PLLC
- LIFELINC ANESTHESIA II, PLLC
- LIFELINC ANESTHESIA V, P.A.
- LIFELINC ANESTHESIA COLORADO LLC
- LIFELINC ANESTHESIA NEVADA PC
- LIFELINC ANESTHESIA VI PC
- MARION MINOR MEDICAL LLC
- MITCHELL FAMILY MEDICINE LLC
- STERN CARDIOVASCULAR FOUNDATION, INC
- SAINT FRANCIS PHYSICIAN NETWORK, LLC
- SAINT FRANCIS ARKANSAS PHYSICIAN NETWORK, LLC
- VASCULAR AND VEIN INSTITUTE OF THE SOUTH PLLC
- HNI MEDICAL SERVICES OF FLORIDA, LLC
- EMERGENCY COVERAGE CORP
- APP OF TENNESSEE ED PLLC
- ST BERNARDS PHYSICIAN CLINICS INC
- DOCTORS HEALTH GROUP, INC
- OJAI EMERGENCY PHYSICIANS CORPORATION
- ACCESS MEDICAL CLINIC ARKANSAS LLC
- ASSOCIATED PATHOLOGISTS LLC
- T M CARR MD PC
- COAST TO COAST MEDICAL, LLC
- EAST ARKANSAS EMERGENCY PHYSICIANS PLLC
- ACCH PHYSICIAN GROUP PLLC
- DELTA ORTHOPAEDICS AND SPORTS MEDICINE, PLLC
- FORREST CITY CLINIC COMPANY LLC
- HARMONY HEALTH CLINIC WYNNE, PLLC
- EMERGENCY MEDICAL CARE FACILITIES PC
- BAPTIST MEMORIAL HOSPITAL - CRITTENDEN INC
- BAPTIST MEMORIAL HOSPITAL-DESOTO, INC.
- MID-SOUTH RENAL CLINIC, PLC
- MITTAL KIDNEY AND DIALYSIS, PC
- SPECIALTY PHYSICIAN GROUP LLC
- BRADLEY BIBB MD PLLC
- PROACTIVE HEART AND VASCULAR PLLC
- THE WEST CLINIC, PLLC
- BAPTIST MEMORIAL HOSPITAL-TIPTON
- EMERGENCY STAFFING SOLUTIONS REGION III
- HCC OF MAGNOLIA LLC
- MONTICELLO ESS LLC
- MEMPHIS RADIOLOGICAL PC
- PAIN TREATMENT CENTERS OF AMERICA PLLC
- GASTROINTESTINAL SPECIALISTS FOUNDATION, INC.
- MEMPHIS LUNG PHYSICIANS FOUNDATION, INC.
- OWENSBORO HEALTH MEDICAL GROUP INC
- BAPTIST HEALTH MEDICAL GROUP INC
- HATTIESBURG CLINIC, PA
The list of medical professionals associated with BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC is very long, so we have added another pages. See a list of medical professionals associated with BAPTIST MEMORIAL HOSPITAL-CRITTENDEN, INC.
