PROVIDENT HOSPITAL OF CHICAGO Ratings and Reviews

  About PROVIDENT HOSPITAL OF CHICAGO

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENT HOSPITAL OF CHICAGO to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	14 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their nurses "Usually" listened carefully to them	11 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	20 %
Patients who reported that they "Usually" received help as soon as they wanted	22 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	22 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	17 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	27 %
Patients who reported that YES, they did discuss whether they would need help after discharge	73 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	14 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	12 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	12 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	69 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	6 %
Patients who reported that the area around their room was "Usually" quiet at night	25 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	12 %
Patients who reported YES, they would definitely recommend the hospital	57 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENT HOSPITAL OF CHICAGO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENT HOSPITAL OF CHICAGO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENT HOSPITAL OF CHICAGO: Not Available

Detailed table for spending and period for patients at PROVIDENT HOSPITAL OF CHICAGO:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$0
Carrier (1 to 3 days Prior to Index Hospital Admission)	$137
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,045
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$247
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$815
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$301
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,405
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$628
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$371
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$36
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$716
Total (Complete Episode)	$14,718

Infection Rates at PROVIDENT HOSPITAL OF CHICAGO

These measures show how often patients at PROVIDENT HOSPITAL OF CHICAGO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	56.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.03 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	607.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.33 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	6,649.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.16 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.02 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.47 / Same
Clostridium Difficile (C.Diff): Patient Days	6,649.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	3.35 / Same
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Same
Clostridium Difficile (C.Diff)	0.30 / Same

How PROVIDENT HOSPITAL OF CHICAGO Compares to Other Similar Facilities

This is how PROVIDENT HOSPITAL OF CHICAGO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHICAGO, IL

Worst Hospitals in CHICAGO, IL

Percentages of Complications and Deaths at PROVIDENT HOSPITAL OF CHICAGO

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.57%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near PROVIDENT HOSPITAL OF CHICAGO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENT HOSPITAL OF CHICAGO ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Avantara Long Grove	5:
Ascension Casa Scalabrini	5:
Community First Medical Center	5:
Westminster Place	5:
The Mather Evanston	5:
Little Sisters of The Poor	5:
Whitehall of Deerfield	5:
Little Sisters of The Poor of Palatine	5:
Alden Estates of Skokie	5:
Burgess Square Healthcare Ctr	5:
The Grove of Skokie	5:
Vi at The Glen	5:
Gottlieb Memorial Hospital	5:
Central Baptist Village	5:
St Joseph Village of Chicago	5:
Celebrate Senior Living Niles	5:
Sunny Hill Nursing Home of Will County	5:
Brandel Health and Rehab	5:
Encore Village	5:
Niles Nsg and Rehab Ctr	5:
Victorian Village Hlth and Well	5:
West Suburban Medical Ctr	5:
The Admiral at The Lake	5:
Selfhelp Home of Chicago	5:
Alden Des Plaines Rehab and Hc	5:
Ascension Nazarethville Place	5:
Mercy Circle	5:
Miller's Merry Manor	5:
Oak Trace	5:
Terraces at The Clare	5:
Alden Estates of Evanston	5:
Citadel Care Center-Wilmette	5:
Park Place Christian Community	5:
Ascension Saint Benedict	4:
Asbury Court Nursing and Rehab	4:
Park Ridge Healthcare Center	4:
Astoria Place Living and Rehab	4:
Greek American Rehab Care Ctr	4:
Buckingham Pavilion	4:
Elevate Care Northbrook	4:
Aperion Care Plum Grove	4:
Franciscan Village	4:
Ascension Resurrection Life	4:
Grove of Northbrook,the	4:
Norwood Crossing	4:
Healthbridge of Arlington Hts	4:
Elevate Care Palos Heights	4:
Plymouth Place	4:
Winston Manor Cnv and Nursing	4:
Aperion Care Wesley	4:
Pearl of Evanston,the	4:
Beacon Hill	4:
Brookdale Plaza Lisle Snf	4:
Avantara Chicago Ridge	4:
The British Home	4:
Birchwood Plaza	3:
Dobson Plaza	3:
The Waterford Care Center	3:
Clark Manor	3:
Generations at Regency	3:
Warren Barr Oak Lawn	3:
Alden North Shore Rehab and Hcc	3:
Lincolnwood Place	3:
Eden Vista Burr Ridge	3:
Northbrook Health and Rehab	3:
Alden Estates of Northmoor	3:
Aperion Care Midlothian	3:
Warren Barr Buffalo Grove	3:
Addolorata Villa	3:
Balmoral Home	3:
Ahva Care of Stickney	3:
All American Vlge Nrsg and Rhb	3:
Eden Vista Propect Heights	3:
The Citadel of Northbrook	3:
Bella Terra Lagrange	3:
Meadowbrook Manor - Lagrange	3:
Pearl of Rolling Meadows,the	3:
Citadel of Glenview,the	3:
Elevate Care Abington	3:
Meadowbrook Manor	3:
Smith Village	3:
Warren Barr Gold Coast	3:
Alta Rehab at Oak Brook	3:
Bella Terra Lombard	3:
Aliya of Evanston	3:
Bella Terra Elmhurst	3:
Alden Lincoln Rehab and H C Ctr	3:
The Grove of Evanston L and R	3:
The Grove of Lagrange Park	3:
Aliya of Homewood	3:
Fargo Health Care Center	2:
Chalet Living and Rehab	2:
Bella Terra Schaumburg	2:
Midway Neurological / Rehab Center	2:
Spring Creek	2:
The Pavilion of Bridgeview	2:
Aperion Care Burbank	2:
Ryze at The Ridge	2:
Generations Oakton Pavillion	2:
Westwood Vlge Nrsg and Rhb Ctr	2:

Medical Groups Affiliated with PROVIDENT HOSPITAL OF CHICAGO

There are 105 doctors and 18 medical groups that are affiliated with PROVIDENT HOSPITAL OF CHICAGO.

Affiliated Doctor Groups

• COOK COUNTY
• GREAT LAKES EMERGENCY PHYSICIANS MEDICAL GROUP SC
• ENDEAVOR HEALTH MEDICAL GROUP
• ROCKFORD HEALTH PHYSICIANS
• CLARKSVILLE EMERGENCY GROUP, PC
• INTEGRATED REHAB CONSULTANTS LLC
• NORTHWESTERN MEDICAL FACULTY FOUNDATION
• EMERGENCY MEDICAL SPECIALISTS II SC
• ELMHURST MEMORIAL HOSPITAL
• MOUNT SINAI COMMUNITY FOUNDATION
• EYE SURGEONS SC
• CHICAGO UPTOWN MEDICAL CENTER
• NEPHROLOGY ASSOCIATES OF NORTHERN ILLINOIS LTD
• NEW ROSE HEALTHCARE MANAGEMENT LLC
• INPATIENT CONSULTANTS OF ILLINOIS PC
• PATIENT FIRST INC
• ADVANCED MEDICAL ASSOCIATES, SC
• ST ANTHONY EMERGENCY SERVICES PHYSICIAN GROUP

The list of medical professionals associated with PROVIDENT HOSPITAL OF CHICAGO is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENT HOSPITAL OF CHICAGO.